Training Labs Our Training Labs have been thought and designed in - PowerPoint PPT Presentation

Training Labs Our Training Labs have been thought and designed in function of the specific local business framework and their development is anchored to three fundamental pillars: • Granting solid professional support and training experiences coherent with particular local necessities , allowing for the dissemination of responses to specific knowledge demands. • Engaging in innovative, fresh, “different” training sessions following an approach aligned to the region’s socio-economical development tendencies. • Drawing from an array of consolidated experiences and practical know-how in the field of training, proven by years of customer satisfaction and valuable feedback mechanisms which illustrate the constructive impact of our Training Labs .

2014 Calendar 22-23 October 2014 People Management Unity Through Diversity Acknowledge and take advantage of multiculturality in your cosmopolitan environment 13-14 November 2014 Marketing & Sales e-mpathic Communic @ tion Developing efficient campaigns in the 26-27 November 2014 age of globalization: Speak with confidence, Leadership listen with care Smile to (Em)Power! Discover leadership and conflict resolution through positive and constructive relationships 17-18 December 2014 Public Speaking How to become a Public Spea“King” Study your audience and weigh your words to achieve an effective communication

People Management Unity Through Diversity Acknowledge and take advantage of multiculturality in your cosmopolitan environment Objectives To understand the positive impact of Corporate multiculturality and Lab Focus: to tackle its complexity - The influence of culture in work environments - Different backgrounds, same objectives Action Learning - Embracing inclusion Cooking Workshop: - Intercultural communication tools & skills The “Melting Pot” - Decision-making and traditions mixing the spices of culture - Cultural negotiation techniques @ The Square Restaurant - The creativity of multiculturality - Mind-opening diversity Languages - The hazards of stereotyping and ethnocentrism - Multicultural Game Theory applications English/Serbian/Italian When: October 22nd & 23rd 2014 Where: Square Nine Hotel – Belgrade Whom for: HR Managers, HR Generalists, HR Specialists, Recruiters, Other HR Professionals, Other Managers.

Marketing & Sales e-mpathic Communic @ tion Developing efficient campaigns in the age of globalization: Speak-up with confidence, listen with care Objectives To learn updated skills and to develop approaches aimed at crafting succesful Lab Focus: marketing campaigns - Research, Analysis & Planning - Marketing differentiation and marketing mix Action Learning - The 4 “P’s” vs. The 4 “C’s” Cre-activity: - Benchmarking & Targeting Practical workshop on - Consumer demand and psychology Marketing strategies - New markets, new customers - Web elements of marketing Languages - Conventional and non-conventional marketing - DIY SWOT analysis English/Serbian/Italian - Case study analysis When: November 13th & 14th 2014 Where: FIAT – Belgrade Whom for: Market Managers, Sales Managers, Marketing Professionals, Product Managers, Brand Managers, B2C/B2B Professionals.

Leadership Smile to (Em)Power! Discover leadership and conflict resolution through positive and constructive relationships Objectives To widen leadership horizons with constructive attitudes which Lab Focus: encourage staff efficiency - Setting an example - To trust and to be trusted Action Learning - Authority vs. Autocracy: to fear or to respect? Yoga coaching session - Creative leadership - Cultural empowerment Languages - Delegation, motivation and responsibility allocation - Positive feedback and constructive criticism English/Serbian/Italian - Conflict avoidance, management and resolution - The art of listening - Take it easy, make it easy - Dealing with “bad news” When: November 26th & 27th 2014 Where: Falkensteiner Hotel - Belgrade Whom for: Managers and Professionals to which Leadership represents an essential skill to be developed, enhanced or mastered.

Public Speaking How to become a Public Spea“King” Study your audience and weigh your words to achieve an effective communication Objectives To build confidence in preparing and delivering efficient speeches to the Lab Focus: public or to selected audiences - The art of “getting through” - Speech structuring: attention-grabbing introductions A ction Learning and persuasive conclusions Dubbing workshop: - Speech styling: posture, tone, volume & rhythm Putting skills into practice with - Keeping it short and simple cinema voice-over experts - Non verbal communication - Use & abuse of slide presentations Languages - Coping with a cosmopolitan audience - Attention capturing techniques English/Serbian/Italian - Metaphors, tales, puns & jokes When: December 17th & 18th 2014 Where: FIAT – Belgrade Whom for: Managers and Professionals to which public speaking represents an essential skill to be developed, enhanced or mastered.

Our Trainers Our trainers and facilitators are all qualified subject-matter experts. They have personally managed and led successful teams, departments and businesses. Each has their own unique business skill-set coupled with concrete expertise to drive great business results through people and processes. Highly skilled and fluent in English, Italian and Serbian, with a strong commitment to the theory and practice of their subject area, to grant a balance of education, consulting, and on-the-job experience to all of our Training Labs . Dr. Stefano Meloni Challenge Network Senior partner, former HR Director of several leading companies (Insurance, Energy Production, Telecommunications, Process and large-scale retail), change management and business transformation expert, lecturer at LUISS University and LUISS Business School postgraduate courses and training modules of the Human Resources and Organization Master. Dr. Vladimir Obradovic Expert in Management, Strategic Management, Project Management, Change Management and Leadership, Management Skills, Project Management Software. Assistant Professor and Head of the Center for Investment at the Management Dep. – Belgrade University Faculty of Organizational Sciences, Director of YUPMA Cert (International Certification of Project Managers).

Our Trainers Dr. Roberto Panzarani Professor in Innovation Management, International Top Management training specialist, Business Innovation expert, former Senior Manager at Ernst&Young Business School and Director of the Center for Business Innovation, Founder of Alitalia Business School, former professor of Psychology of Organizations, Author and researcher in Human Resources innovation studies. Dr. Tijana Tadić HR Director at Danube Foods d.o.o., Member of Board of Directors Mljekara Banja Luka, Lecturer and career coach at Mokra Gora School of Management, Expert in Strategic HR Management (employee training and development, Career coaching, Organizational development, Change Management), former HR Director at Knjaz Miloš and HR Manager at British American Tobacco. Dr. Giorgia Pizzuti Psychologist and researcher in the areas of innovative training techniques. Neurosciences expert, Neuro-linguistic programming practitioner. Expert in Coaching, Conversational hypnosis, Communication, Psychological resilience and decision making. Founder of “ FormAzione DiVina ”, an innovative training format involving Oenology and wine-tasting as learning metaphor. Dr. Marco Rizzo Sales and marketing director with over 20 years of experience in several areas such as mass marketing, pharmaceuticals, health industry, cosmetics and detergents. HR and Communications specialist and senior trainer/facilitator. Expert in business training and consultancy, project development, strategic marketing, project management, communication, innovation and negotiation.

Locations & Action Learning Training Lab locations are chosen for their potential of spawning unique environments in which local and global excellences are gathered, offering fertile grounds for networking and unique business opportunities. The dynamic involvement of participants is aimed at stimulating active participation. Testimonials and Action Learning experiences are accurately selected to enhance the experiential value of each event. To grant our customers services which meet effectiveness and efficiency criteria, we obtained the ISO 9001:2008 Quality Certification for our services in their different stages, through constant measurement, analysis and monitoring of business processes.

Coming Soon… Change Management Communication Project Management Service Management Marketing Sales Team Working HR Management Strategic Planning Empowerment Finance & Budget Customer Services European Talent Training Programme 2014 find out more – www.trainingprogramme.it