Track sponsored by Building Open Innovation Teams Scott Emmons - PowerPoint PPT Presentation

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 Building Open Innovation Teams 
 Scott Emmons CTO Current Global

Retail is not dying, but it is shape-shifting

"The way to get good ideas is to get lots of ideas and throw the bad ones away." - Linus Pauling

Open innovation is the key!

OPEN INNOVATION ALLOWS RETAILERS TO ACHIEVE RESULTS THAT PROPEL THEM FORWARD

Open Innovation Rules And Regulations

Let it go (fail fast), know when to move on

Empower your store teams

Experience and tech must work together to ensure retail remains human

“THE MORE PEOPLE GET DIGITALISED, THE MORE THEY WANT ONE-TO-ONE CONVERSATIONS, AND THE MORE THE PERSONAL TOUCH GETS VERY IMPORTANT.” - ULRIC JEROME, MATCHESFASHION.COM

The secret sauce of innovation is cross-pollination

Don’t use ROI as a club to kill innovation projects

“Not everything that counts can be counted, and not everything that can be counted counts.” – William Bruce Cameron

Think like your customer, not like your brand!

Understand that relationships with startups have to be handled differently

Avoid the one trick pony

Tech is becoming an invisible, omnipresent layer in our lives. So it’s time to think customer-first.

Store of the Future Customer of the Future

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