Team Development Team Development Part III: Part III: Working in Teams Working in Teams May, 2001 Natural Work Teams
Team Member Expectations Team Member Expectations ■ Which expectations from our handout can we now add to our list? ■ What types of behaviors can we do to demonstrate those expectations? (record)
Review Review Meeting Meeting Meeting Giving Giving Code of Code of Code of Feedback Feedback Conduct Conduct Conduct Team Team Behaviors Behaviors Advantages Advantages Listening Listening of of Skills Skills Teamwork Teamwork
Program Norms Program Norms ■ Informal & interactive ■ Maintain and enhance self-esteem ■ Listen to understand, respond with empathy ■ Avoid nitpicking ■ Ask for help & encourage involvement ■ Be prompt & prepared ■ HAVE FUN!!
Objectives Objectives ■ Identify differences in individual vs. team efforts ■ Share the advantages of teamwork and cooperation for yourself, your NWT, and Marconi ■ Evaluate the challenges teams face as they grow and develop ■ Participate in team development activities
Working in Teams Working in Teams
Puzzle Portraits, Inc. Puzzle Portraits, Inc.
Puzzle Portraits, Inc. Puzzle Portraits, Inc.
Puzzle Portraits, Inc. Puzzle Portraits, Inc. Which is better: Working alone or together?
Question? Question? ■ What are the advantages of teamwork for… – You as an individual? – Your Natural Work Team? – Marconi-RMW?
Stages of Team Development Stages of Team Development ■ Getting Started ■ Going in Circles ■ Getting on Course ■ Full Speed Ahead
Stages of Team Development Stages of Team Development What Team is Doing: What you’re Feeling: What Team is Doing: What you’re Feeling: ■ Getting to know the task ■ Excited about being part and the team members of something new ■ Learning each other’s ■ Anxious about the goals skills & expectations and what it takes to achieve them ■ Testing each other’s commitment & attitude ■ Suspicious about what’s expected of you
Stages of Team Development Stages of Team Development What Team is Doing: What you’re Feeling: What Team is Doing: What you’re Feeling: ■ Setting unrealistic goals ■ Frustrated that progress isn’t being made ■ Relying on only 1-2 individual’s ideas ■ Angry that ideas are criticized/ignored ■ Not making much progress ■ Impatient with mbrs who ■ Focusing on the task/goal, don’t pull their weight not on “how” to get it done
Stages of Team Development Stages of Team Development What Team is Doing: What you’re Feeling: What Team is Doing: What you’re Feeling: ■ Having some difficulty, ■ Respect for other members’ but making progress needs/capabilities ■ Using each other’s ideas ■ Relief that the team is making progress ■ Giving & receiving constructive feedback ■ A growing sense of trust ■ Following team norms & ■ Increasingly comfortable expectations working together
Stages of Team Development Stages of Team Development What Team is Doing: What you’re Feeling: What Team is Doing: What you’re Feeling: ■ Making progress toward ■ Pride in your work the goal with efficiency ■ Excited about being part ■ Working together to of the team problem solve ■ Enjoyment of working ■ Using feedback to make together changes ■ Fully committed to the ■ Continuously improving team
Stages of Team Development Stages of Team Development ■ Getting Started ■ Going in Circles ■ Getting on Course ■ Full Speed Ahead
What makes a team successful? What makes a team successful?
Team Success Factors Team Success Factors ■ Purpose – Direction, identity, focus ■ Process – Actions, procedures, or operations that help the team ■ Communication – Encouraging cooperation, promoting improvement, resolving conflicts
Team Success Factors Team Success Factors ■ Involvement – Asking for help, offering suggestions, volunteering, participating ■ Commitment – Willingness to give 100% effort to team processes ■ Trust – Take risks, try new ideas, take greater initiative
Team Success Factors Team Success Factors ■ Purpose ■ Process ■ Communication ■ Involvement ■ Commitment ■ Trust
Teamwork is… Teamwork is… ...putting the pieces we each have to offer together!
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