Benefit Management - An Oxymoron? for CCA-EDUCAUSE Australasia - PDF document

13/04/2011 Benefit Management - An Oxymoron? for CCA-EDUCAUSE Australasia 2011 Tuesday 5 th April University Strategic Programme Office 2011 Benefits are the ‘WHY?’ Benefits are the WHY? Benefits Management is … ‘ consistent focus on delivering the justification’ University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) 1

13/04/2011 Benefits identified for business case justification Then Reviewed at project NOW closure To Be Too little … too late University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) Benefits management life B fi lif cycle introduced Then NOW Started integration with Programme/Project To Be methodology – Stage Gate 0 and 1 Stage Gate 0 and 1 University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) 2

13/04/2011 Integration of Life Cycles Pre-Project Initiation Execution Transition Close Planning G0 G3 G5 G1 G2 G4 Benefits Benefits Benefits Monitoring I dentification & Planning & Realisation Analysis • Benefits status reporting – still on track for benefits? • Produce data to support benefits realisation and • Benefits •Investment Logic Map maintain benefits register management - •Benefits Map • Corrective actions and recommendations Project •Strategic Journey Map • Close benefits that have been realised Management • Lesson Learned Plan Initial benefit register including: • Benefits B fit • Items to measure Transition Plan • Benefit Owners • How to measure • Benefit register • Measurement Period Benefits • Frequency Transition • Establish • Baselines baselines • Targets • Ongoing responsibility transferred to the business University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) Benefits management life cycle introduced Started integration with Programme/Project Sta te teg at o w t og a e/ oject methodology – Stage Gate 0 Then Investment Logic Mapping NOW Benefit mapping - measurable To Be targets and timeframes Benefit Owners/Investors University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) 3

13/04/2011 A benefits map -EXAMPLE Custom er Value Outcom es Capability Build Business Change Outcom es Outcom es Final Business Outcom es Assum ption I nitiative Outcom e University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) Close up of one benefit stream University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) 4

13/04/2011 Mature benefit management capabilities Full benefits management Then life cycle introduced 2011 NOW NOW Benefits monitoring and corrective actions To Be Benefit transitioning to Benefit Owners Benefit Owners Firm up on linkage with KPI and Accountability initiatives University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) Lessons along the road Keep it simple and ‘relevant’ Have the ‘right’ people involved Mapping tools build clarity & early engagement Minimise the LoF’s Benefits are political – external facilitators University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) 5

http://creativecommons.org/licenses/by/4.0/ 13/04/2011 Game Changer? Will the capability of managing benefits be a game changer in 2011? University Strategic Programme Office (USPO) University Strategic Programme Office (USPO) Benefit Managem ent - An Oxym oron? for CCA- EDUCAUSE Australasia 2 0 1 1 Tuesday 5 th April University Strategic Program m e Office 2 0 1 1 6