Performance Management 2017/18 (Quarter 3) TR TRAN ANSP SPOR ORTA TATI TION ON AN AND I D INF NFRA RAST STRU RUCT CTUR URE Iain Mackin innon on Director of Technical Services
ress Bus usin iness ess Pla lan Pr n Prog ogress (201 017/ 7/18 18 Quart uarter er 3) Directorate/Departmental Performance Indicators SDAs • 2nr Key Performance Indicators: 1nr On-Target (Department SDAs to end December 2017 – 77% complete vs 100% target) 1nr Off-Target (Directorate SDAs to end December 2017 – 87% complete vs 100% target)
Bus usin iness ess Pla lan Pr n Prog ogress ress (201 017/ 7/18 18 Quart uarter er 3) Assets and Infrastructure Actions Roads and properties management, maintenance and investment, flood risk management project development; financial performance – revenue budgets and Trading Operations • Total of 13nr Actions 10nr On-Target 1nr slightly Off-target: Delivery of capital properties projects (60% vs 70%); 2nr Off-target: Development and delivery of Salt Barn project (15% vs 40%); development and delivery of South Ford FRM project (20% vs 75%)
Bus usin iness ess Pla lan Pr n Prog ogress ress (201 017/ 7/18 18 Quart uarter er 3) Assets and Infrastructure Performance Indicators: Roads and property management, maintenance and investment, road safety • Total of 7nr KPIs for 2017/18 1nr on-target 1nr Slightly off-target: Business Unit SDAs (83% complete vs 100% target) 4nr Off-target: Spend of allocated resources to Building Projects (19% vs 56%); Spend of capital allocated to Roads Investment (54% vs 75%); Spend by PMD on allocated revenue and capital projects (64% vs 75%); (capital investment in properties and schools (£4.0m vs £5.0m) 1nr reported annually
Bu Busin iness ess Pl Plan an Pr Prog ogress ress (2017/1 /18 Quarte ter r 3) Municipal Services Actions Review of compliance with PMSC; piers and harbours investment projects; implementation of Waste Strategy; Burial Grounds Projects • Total of 10nr Actions 7nr On-Target 3nr Slightly Off-Target - Land acquisition re extensions to Crossbost and Laxay Cemeteries (70% vs 75%); Implementation of revised waste strategy (85% vs 95%); Implementation of findings from PMSC Review (70% vs 80%) Performance Indicators Collection and processing of recyclates; staff training; bus passenger numbers • 9nr Key Performance Indicators: 5nr On-target 2nr Slightly Off-Target: No of bus passengers in Lewis & Harris (250,185 vs 262,185); Weight of plastics/cans recycled and diverted from landfill (427 tonnes vs 443 tonnes) 1nr Off-Target: Business Units SDAs (73% vs 100%) 1nr reported annually
Fi Fina nanc ncial ial Pe Performance formance (Qua uart rter er 3; to end d Decem ember er 2017 017) Service Total Budget Actual Spend £k Forecast Out- £k turn £k Directorate Department Management & Administration 634 491 634 Municipal Services Cleansing 1,863 1,254 1,863 Environmental Management 2,976 1,821 3,001 Public & Community Transport 3,418 2,790 3,418 Marine Services (272) (375) (272) Marine Oil Spill Contingency 12 11 12 Assets & Infrastructure Roads Management & Maintenance 1,942 1,298 1,942 Winter Maintenance 1,331 687 1,717 Property Management & Maintenance 2,378 1,709 2,418 Project Delivery (386) 37 (386) Total Technical Services 13,896 9,723 14,347
Fi Fina nanc ncial ial Pe Performance formance (Qua uart rter er 3; to end d Decem ember er 2017 017) Total Budget Forecast Out- Service Actual Spend £k £k turn £k Trading Operation: Refuse Collection - (4) - Trading Operation: Street Cleansing - (4) - Trading Operation: Burial Grounds - (57) - Trading Operation: Bus na Comhairle - 6 - Trading Operation: Fleet Management - (54) - Trading Operation: Marine Fuels - - - Trading Operation: Ice Plants - 12 13 Trading Operation: Roads Maintenance - (1) - Trading Operation: Property Maintenance - 8 - Trading Operation: Depots - - - Total Trading Operations - (94) 13
Fi Fina nanc ncial ial Pe Performance formance (Qua uart rter er 3; to end d Decem ember er 2017 017) Forecast Out- Service Total Budget £k Actual Spend £k turn £k Technical Services 13,896 9,723 14,347 Technical Service Trading Operations - (94) 13 Development Transport: Smarter Choices, Smarter - 10 - Places Total Transportation & Infrastructure Committee 13,896 9,639 14,360
Bu Busin iness ess Pl Plan an Pr Prog ogress ress Capital Projects – In Progress (January 2018)
Bu Busin iness ess Pl Plan an Pr Prog ogress ress Capital Projects – In Progress (Cont) (January 2018)
Bu Busin iness ess Pl Plan an Pr Prog ogress ress General Conclusions • Reasonable achievement against Business Plan Key Actions and PIs • Continuing pressures on departmental resources, including staffing and revenue budgets for repairs and maintenance of assets and infrastructure (roads, properties, piers and harbours, plant and equipment) and service delivery efficiencies (waste, bus services) • Increasing demands on time ; increasing expectations ; competing priorities • Several material changes in department priorities and project delivery funding and milestones since approval of Service Business Plan in February 2017; targets to be reviewed in consultation with relevant stakeholders
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