THE ROLE OF A PEER TUTORING STUDENT CENTER IN STUDENT SUCCESS (FINDINGS) MARIYA ANTONOVA WRITING AND ACADEMIC RESOURCE CENTER (WARC)
1. ONE OF THE MOST FREQUENTLY MENTIONED ISSUES: STUDENT STRESS (41) 1. Being unsure of what is expected of “I start … I start [working on the them or whether they are meeting assignment] early, but all the same, those expectations. every night, I can’t sleep. I have a 2. Perceived lack of support on part of meltdown every time there is a the faculty. deadline.” 3. Hierarchical thinking (fear of approaching their professors) for support.
CONTRIBUTION 1: CHANGING PERCEPTIONS • Feelings of satisfaction (30) “They are more relaxed and they feel that they have things under control, • Lowered stress levels (29) and when I say ‘under control’, they • Increase in self-esteem and confidence feel that their work they put or are (29) putting into writing — drafting the essay — is going well because they continually … they go to the WARC.”
CONTRIBUTION 2: INCREASING STUDENTS’ LEARNING CAPITAL • Competencies and skills (43) “It happens that you have some kind of knowledge, but it’s not systematized, • Attainment of educational goals (28) and there’s this mess in your head. And • Engagement in educationally purposeful here they helped with that.” Activities (14)
CONTRIBUTION 3: CHANGES IN LEARNING PRACTICE • Metacognitive aspect of self-monitoring “They can fluently express what they need, like one’s learning (19) what kind of help is required, and when talking even to me they already express what • Strategies of control over their own problems they have with writing. When I ask learning process (16) them what questions they have about the essay, they express them clearly because you can see they have had previous interaction with a tutor.”
CONTRIBUTIONS 4 AND 5: HIGHER GPA AND RETENTION Average GPA (WARC/AUCA) 3-Year Average Retention Rate 94% 92% 90% 88% Frequent WARC 86% 3.30 Attendees' Average GPA: 1 84% Average GPA's (WARC/AUCA) 2 82% 80% Overall University 3.11 Average GPA (incl. 78% WARC): 1 2 Frequent Overall AUCA WARC (incl. WARC) attendees 3.00 3.10 3.20 3.30 3.40
CONTRIBUTION 6: GRADE IN THE TUTORED COURSE 3 Grade differences Grade… Trendline 2 Above class 1 average: … 83/63% R² = 0.0396 37% 0 Below 0 20 40 60 80 100 120 140 class average: 63% Above: -1 48/37% Below: Standard Deviation: -2 -3
MOST SUCCESSFUL TUTORING PRACTICES • Affect (35) “But it all turned out be in such a friendly atmosphere. If you do not • Communication (27) know something you can easily ask any questions, and the atmosphere, the sensation is very warm and pleasant.”
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