The Journey to Transformation a View of Progress To Date - PowerPoint PPT Presentation

The Journey to Transformation – a View of Progress To Date Information Technology Association of Canada (ITAC) - Executive Breakfast November 5, 2013 Benoît Long Senior Assistant Deputy Minister Transformation, Service Strategy and Design

Outline • Progress and status update on the Transformation • SSC New Realities • What’s next and how the ICT sector needs to prepare 2

Shared Services Canada Background / Context Budget 2011 A New Raison d’être Organization with an IT  Reduce costs Focus  Improve security  Maximize efficiencies S TANDARDIZE  Minimize risks C ONSOLIDATE R E - ENGINEER 3

A Year in Review E MAIL T ELECOMMUNICATIONS • Transformed the procurement process • June 2013 : Cabinet support for Transformation Plan • Completed the procurement process with industry • Hosted Industry engagement days for GC Network and • June 25, 2013 : contract awarded to Bell and CGI Wide-Area network, converged communications Systems • Implemented Government Enterprise System (GENS) in 130 of 3850 buildings • Internet Interconnection Services (IIS) procurement D ATA C ENTRES • June 2013: Cabinet support for Transformation Plan • Hosted industry engagement day on data centre platforms • Developed consensus between SSC and industry on fundamental C YBER AND IT S ECURITY directions on technology, and service orientation • January 2013 : launched two-step • Centre de Données l’Ouest du Québec: created horizontal teams procurement process to across SSC; opening of first development data centre strengthen supply chain integrity W ORKPLACE T ECHNOLOGY D EVICES • Managed Security Services (MSS) 4

Target End State Cyber Threats Allies (+International) Target end state: Target end state: Internet Streamlined networks Less than 10 data centres • • Established in pairs for Connecting 377 000 Virtual Private public servants to each redundancy Cloud other and to Canadians • Mostly private sector- Canadians • Linking 3 580 GC- owned Businesses occupied buildings Governments • Most outside of the National Capital Region Key components include: GC Network First pair: Development Single enterprise-wide • data centres network with enhanced Regional and International Carriers (377 000 users; 3,580 buildings) capacity and robustness • GC-owned Macdonald- Public Servants Cartier in Ottawa • Ultra high-speed, no fail GC Offices connectivity between • Bell Canada in Gatineau Enhanced Enterprise Security data centres Second pair: First set of Production 1 & 2 • Greater, more secure Production 3 & 4 production data centres Internet connectivity • GC-owned facility on the • Streamlined and Canadian Forces Base Business Continuity wireless telecom (CFB) Borden infrastructure inside • Site located within 100 km buildings Sensitive Data Enclaves of Borden • Voice services (VoIP) (wired and wireless) Next pair(s): Next set of • More desktop production data centres videoconferencing • If /as required (to be Development 1& 2 services confirmed) Supercomputers • Contact Centre • Located outside of NCR Infrastructure Services and ON • Enhanced security High Performance through consolidated computing - specialized security services and supercomputing facility increased perimeter security 5

GC Cloud Conceptual (updated July 2013) GC-SRA GC Community Cloud • Internal services for GC community Public-facing web sites • SSC-provided cloud services to the GC GC-Hybrid • Secured perimeter GC-Public Free / Busy • Multi-Domain (Protected B to Secret) Mobile Integration GCTravel Directory GC Hybrid Cloud • Secured extension of GCNet to vendor • Vendor-provided cloud services to the GC Canada.gc.ca Collab Jobs MySchool GCDocs Pension Pay Intranet sites GCdrive GC-Community GEDS Directory GC other Gov’t Depts GCnet GC Public Cloud • Some public-facing GC presence • Limited Development / Test capacity SSC Partner Department 6

ICT Deployment Models and Evolving Degrees of Accountabilities • IaaS: Infrastructure as a Service IaaS SaaS PaaS managed • PaaS: Platform as a CIO CIO managed Applications Applications Applications Service providers Managed by shared services Runtimes Runtimes Runtimes • SaaS: Software as a providers Managed by shared services Service (non Security & Security & Security & Integration Integration Integration providers Managed by shared services Dept/Agency program DBMS Applications) DBMS Databases Servers Servers Servers Virtualization Virtualization Virtualization Server HW Server HW Server HW Storage Storage Storage Network Network Network 7

Phased Implementation • SSC will implement the Data Centre and Telecommunications Transformation Plan in three phases. Phase 3 (2015 – 2017): Phase 1 (2013 – 2014): Phase 2 (2014 – 2015): By 2020: Final data centre Foundational Services sourcing Full Implementation infrastructure infrastructure • First development pair • Procure data • Final pair(s) of • Complete the of data centres production data migration and close centre and • First production pair centres (if/as required) the last legacy data network services centre of data centres • Contract(s) for enterprise network Migration (2013 – 2020): Migrate applications to the new data centres and GC-occupied buildings to the new network, and close legacy data centres • Full consolidation of data centres and networks will take seven years to complete. • Savings, security enhancements and service improvements will be realized from the outset.

Transformation Timelines Fiscal Year (FY) 13/14 FY 14/15 FY 15/16 FY 16/17 FY FY FY Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 17/18 18/19 19/20 Wave 0 Wave 1 complete Wave 2 complete Wave 3 complete E MAIL complete E MAIL & Pilot (SSC, TBS, Foreign Affairs and BB10 BB10 BB10 rollout complete Trade Development Canada Execute Wave 1 Mcdonald Cartier Data Centre / Centre de Données l’Ouest du Québec/Development 1 Complete D EVELOPMENT Development 2 Refurbishment Complete D ATA Borden / Production 1 Borden / Production 1 Expansion Complete Production 4 P RODUCTION Interim Established C ENTRE Established Production 3 Established Production 2 Established S CIENTIFIC Science Data Centre Replacement Complete Supercomputing Consolidation Complete Migration Complete N ETWORKS Building-by-building migration begins Contract Awards GCN ET WAN Strategy for Multi-Tenant Migration Complete Building-by-building migration begins W I F I / LAN Pilot buildings & trusted source guests V IDEO - Consolidation Complete GC Service Established CONFERENCE Contract Migration to enterprise services Migration Complete C ONTACT C ENTRE Award(s) (Contact Centre Infrastructure and Toll Free Services Contract Migration Complete Building-by-building migration begins H OST . IP - V OICE Award C YBER & IT Security Operations Security Operations C YBER S ECURITY Security Operations Centre Release 3 Centre Release 1 Centre Release 2 S ECURITY Managed Security Service Network Security IT S ECURITY Contract Award & Identity Credential Access Mgmt Release 1 Transformation Plan Migration GC S ECURE Consolidate / Release 2 / Initiate Consolidation I NFRASTRUCTURE Migrate Pilot Business Case W ORKPLACE S UPPORT Industry Day S ERVICES Pilot Contract Award T ECHNOLOGY D EVICES Software Service Software Sourcing Strategy P ROVISIONING Design S ERVICES Hardware Sourcing Strategy Hardware Service Design 9

Transformation Timelines – Email and BB10 FY 13/14 FY 14/15 FY 15/16 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Wave 0 Wave 1 Wave 2 Wave 3 complete complete complete complete E MAIL & E MAIL BB10 Pilot (SSC, Treasury BB10 rollout Board Secretariat Execute Wave 1 complete of Canada, BB10 Foreign Affairs and Trade Development Canada) 10

Transformation Timelines – Data Centre FY 13/14 FY 14/15 FY 15/16 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Centre de Données de l’Ouest du Québec / D ATA D EVELOPMENT Development 1 Complete C ENTRE Borden / Production 1 Interim Established P RODUCTION Production 2 Established S CIENTIFIC 11

Transformation Timelines - Networks FY 13/14 FY 14/15 FY 15/16 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Building-by-building N ETWORKS GCN ET WAN migration begins Strategy for Multi-Tenant Building-by-building Pilot W I F I /LAN buildings & trusted migration begins source guests V IDEO - GC Service CONFERENCE Established Migration to enterprise services (Contact Centre Infrastructure and Toll Free Services) C ONTACT C ENTRE Contract Award (s) H OSTED IP - Building-by- Contract V OICE building migration Award begins 12

Transformation Timelines – Cyber and IT Security FY 15/16 FY 13/14 FY 14/15 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Security Operations Security Operations Security Operations C YBER C YBER & IT Centre Release 1 Centre Release 2 Centre Release 3 S ECURITY S ECURITY Managed Security Service Network Security IT S ECURITY Contract Award Transformation Plan & Migration GC S ECURE Release 2 / Initiate I NFRASTRUCTURE Consolidation 13