CABS TODAYS AGENDA Where we have been Where we are Whats - PowerPoint PPT Presentation

CABS

TODAY’S AGENDA Where we have been Where we are What’s Happening

Where we have been Bell System Monopoly ‐ Breakup January 8, 1982 A “Simple” Phone Call – Carrier to Carrier Charges Carrier Access Billing – Charges for Bandwidth Use Revenue for the Telco – 70%

Billing Functions (Some things haven’t Changed) Operations Information Management Financial Management

Operations Capturing Call Detail Records Mediation Systems Factoring, Tariffs, Routes, Taxes Bill Rendering

Operations Capturing Call Detail Records Switch Records Tandem Records

Operations Data Mediation Software Trending ( This is a Daily Trending Process of your switch traffic ) Missing batch files Trending Issues with your Data Traffic Gaps in your Toll Long Duration Calls High Volume International Calls

Operations Tariffs Routes Taxes Factoring

Information Management MACC/Client Relationship Product Support Billing Inquiries (Switch changes, New Exchanges, rates/tariffs) Disputes Reports Questions Training – Access Mart, E‐Datamaster, WEB Payments Two Way Communication We need to know You need to know

MACC CABS Resources MACC CABS Team – Average 21 years Exp. Carrier Relationships Reporting Tools – E‐DataMaster Trending Tools – Access Mart Special Access on‐line entry E‐Mail Group Management (Verification, Distribution, Special Services)

Financial Management Payment Processing Disputes/Adjustments

Payment Processing CABS/Accounting Master users have the ability to import an electronic file monthly to post their CABS journal entries 1. CABS Web payments only 2. GL Interface (AM User Option) 3. AR Interface (AM User Option)

Disputes/Adjustments Dispute Reasons Mileage – Incorrect Points of Interconnection (POI) Percentage of Ownership Rates or routes not filed in the LERG or with NECA Switch Changes that affect Billing Service Provider Entry/Communication Issues Dispute Resolution Assistance Research and analyze disputes to determine validity of claim Provide Call Detail Records (CDR) Provide Tariffs or current Rate Agreements on file Assist with Switch to Billing Auditing Carrier Communications Adjustments

Where We Are Today FCC Transformation Order of 2011 Revenue Recovery Special Access Billing

FCC Transformation Order Terminating Traffic (Local Switching Only) July 1, 2019 – Reduced to $.0007 July 1, 2020 – It goes to bill and keep. Originating Traffic ‐ Untouched 800 Traffic – Untouched (under FCC review) Special Access ‐ Untouched

FCC Revenue Recovery Plan ARC – Access Recovery Charge  Maximum Annual Increase of $.50 (consumers & small businesses)  Maximum Annual Increase of $1.00 for multi line businesses  Cannot be applied if total monthly rate for local phone service is at or above $30.00  Review the FCC Reform Order for more specific details CAF – Connect America Fund  Revenue support for any otherwise‐eligible revenue not covered by the ARC.  Review the FCC Reform Order for more specific details

Special Access Billing I nv nv oi ci ci ng ng Opt Op i on ons – CAB CABS Bi Bi l l ed ed • Ci Ci r r c cui t t s s pr pr ov i si si on oned ed by by I XC XC’ s s ar ar e i nc ncl ud uded ed on on t t h he m o m ont hl y y CABS CAB bi bi l l s • Ta Tar i f f and nd r r o out i ng ng change nges upda pdat ed d as as need eeded ed • I nc ncl ud udes es sp speci al al acce ccess or or di di r r e ect t t r r unked ci ci r r c cui t t s s – End nd Us User I nv nv oi ce ces ( Di Di r r e ect ) • Ci Ci r r c cui t t s s ar ar e bi bi l l ed ed di di r r e ect l y y t t o o t t h he end nd us user er • I nv nv oi ce ces ar ar e cr cr eat ed and nd m a m ai l ed ed m o m ont hl y • Ta Tar i f f and nd r r o out i ng ng change nges upda pdat ed d as as need eeded ed • Sum m a m m ar y r r e epor r t t pr pr ov i de ded d wi wi t t h h m o m ont hl y y and nd YT YTD ci ci r r cui c t t i nf nf or or m at i on on – Cust om om er er M ast M a er So Sol ut ut i on on

New Tariff Report (Switched)

New Tariff Report (Switched)

Transport Report (Switched)

What’s Happening Broadband Deployment FCC and the Politics Net Neutrality

Broadband Deployment • Lacking a connection of at least 25 Mbps down/3Mbps up (the Commission’s current benchmark) has dropped from 26.1 million Americans to 21.3 million, a decrease of more than 18%. • Approximately 4.3 million, are located in rural America. • Higher‐speed services are being deployed at a rapid rate as well. Those with access to at least 250 Mbps/25 Mbps broadband grew by more than 36%, to 191.5 million. • And the number of rural Americans with access to such broadband increased by 85.1%. • During 2018, broadband providers, deployed fiber networks to 5.9 million new homes, the largest number ever recorded.

The Internet, the FCC and you 2015 Title II Order – Net Neutrality A political issue Net Neutrality and it’s repeal Save the Internet Act of 2019 Stir/Shaken – 8/14/2019 AT&T & T‐Mobile roll out Robocalls

Stir/Shaken • STIR [1] (Secure Telephony Identity Revisited) and SHAKEN [2] (Secure Handling of Asserted information using toKENs)

Tackling Illegal Robocalls August 22, 2019 – Announced Plan for Illegal Robocalls All 50 Attorney Generals Twelve Major Carriers (Inc. Sprint, Verizon, AT&T, T‐Mobile) Agreement to Prevent and Punish First half of 2019 – 25.3 Billion Robocalls FTC – Announced Nationwide crackdown (June 2019) FCC – Provided ability to auto block unwanted robocalls (June 2019) Congress – Two bills to expand government power (July 2019) The Stopping Bad Robocalls Act – Requires Customer Consent TRACED Act – Expands FCC Power to Punish

Questions/Comments Suggestions

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Most Popular Comic Book Superhero Can’t Miss

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Most Popular Comic Book Superhero (10) Can’t Miss

Top Ten Comic Book Heroes #10 ‐ Spawn #09 ‐ Captain America #08 ‐ Thor #07 ‐ Iron Man #06 ‐ Hulk #05 ‐ Wonder Woman #04 ‐ Superman #03 ‐ Wolverine #02 ‐ Spiderman #01 ‐ Batman

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