The intersection between SECURITY & INNOVATION Leila Fourie
BALANCING RISK AND REWARD
RAPID DIG IGITIZATION IN IN AUSTRALIA B2C eCommerce Growth Rate by Country Leading indicators L a p t o p o r T o t a l I n t e r n e t W e a r a b l e S m a r t D e s k t o p P o p u l a t i o n U s e r s D e v i c e P h o n e C o m p u t e r 2.20 19.48 24.48 21.18 19.48 M I L L I O N M I L L I O N M I L L I O N M I L L I O N M I L L I O N w i t h 20% 87% 80% 80% 9% P E N E T R A T I O N P E N E T R A T I O N P E N E T R A T I O N P E N E T R A T I O N U R B A N I S A T I O N Source: Digital in 2017: Australia, New Zealand & The Pacific – We are social and Hootsuite
AUSTRALIA IS IS EMBR BRACING MOBIL BILE With Mobile Phone and Tablet use increasing over larger devices L a p t o p s & M o b i l e T a b l e t O t h e r D e s k t o p s P h o n e s D e v i c e s D e v i c e s S H A R E O F W E B 51% 36% 13% 0.18% T R A F F I C B Y D E V I C E -19% 19% +36% +18% +80% Y E A R O N Y E A R C H A N G E Source: Digital in 2017: Australia, New Zealand & The Pacific – We are social and Hootsuite
PAYMENTS HAVE ADAPTED Consumer demands are changing and payments are adapting C a s h C h e q u e s B E C S C a r d s N P P W a l l e t s
AUSTRALIA IS IS BE BECOMIN ING A ‘LESS - CASH’ SO SOCI CIETY
DOUBLE DIG IGIT GROWTH IN IN DIG IGITAL
AUSTRALIA LEADS IN CONTACTLESS IN UK UK Visa Contactless payments Canada 49% around the world (Sept 17) 47% USA 0.6% New Zealand 72% Au stralia 92% 92% Source: VisaNet, Sept 2017
AUSTRALIAN ECOMMERCE GROWTH IS IS FASTEST GLOBALLY B2C Ecommerce Growth Rate (selected report countries), in millions of USD, by country in 2017 (f) 4 0 % 3 1 % 2 6 2 6 2 5 2 5 % % % % 2 2 2 1 % 2 0 2 0 % % 1 8 % 1 7 1 7 % 1 6 1 6 % % 1 5 1 5 % % 1 4 % % % 1 1 % 9 % 9 % 8 % Source: B2C Ecommerce Growth Rate: By Country. Source: Ecommerce Foundation 2017
ANALOGUE DIGITAL Source http://www.auspaynet.com.au/insights/blog/cards-dominate-Australian-payments
HARDWARE SOFTWARE Source http://www.auspaynet.com.au/insights/blog/cards-dominate-Australian-payments
CASH DIGITAL Source http://www.auspaynet.com.au/insights/blog/cards-dominate-Australian-payments
FACE TO FACE ONLINE Source: Online shopping shifts into second gear as retailers up their game SMH Sourcing Australia Post; Macquarie Bank Research
AUTOMATION AI AI
IMPACT ON SECURITY
Premera DATA Carefirst Anthem IRS MSpy Breaches 80,000,000 British Slack Airways Japan Airlines Home Depot JP Morgan Chase 56,000,000 Australian 76,000,000 Immigrant Department Community Health Services Son Domino’s Community Pizzas Health Pict (France) Services Korea Credit Bureau Mozilla Neiman European D&E Allegrity Ebay Marcus Central MacRumours.co Tar Bank 145,000,000 m Source: https://solutionsreview.com/identity- NASDAQ 70,00 management/files/2015/07/VisualizedDataBrea ches.jpg
DATA BR BREACH CA CASE SE STU TUDY Home Depot
TY TYPE OF CA CARD FRAUD 2 0 0 6 / 0 7 2 0 1 6 / 1 7 By dollar value 8 % 2 9 % 7 % 2 % 2 0 % 4 % 8 2 % 3 % 3 8 % 5 % C a r d - N o t F r a u d u l e n t L o s t / S t o l e n - P r e s e n t A p p l i c a t i o n C o u n t e r f e i t N e v e r / S k i m m i n g O t h e r R e c e i v e d
SO WHAT T DOES TH THIS IS MEAN FOR SECURITY Going Forward? D i g i t a l S i g n a t u r e P I N B i o m e t r i c s I d e n t i t y A I A I
HOW ARE WE BALANCING Security & Innovation
IN INDUSTRY COLLABORATION Combatting CNP Fraud Accelerator Program
AusPayNet, in close consultation with the Accelerator event participants, is leading work to develop the new framework within the next six months
PARTICIPANTS AT THE ACCELERATOR EVENT Applying global COLLABORATIVELY Using a standards, where DEVELOPED PRINCIPLES risk-based relevant to the authentication TO UNDERPIN THE Australian market approach FRAMEWORK INCLUDING: Taking advantage of modern Increase technology eCommerce including volume biometrics
• Collaboration with industry and law enforcement AusPayNet is working with • Standards industry to • Digital ID address CNP Fraud • Merchant online education • Support: • tokenisation and online customer authentication tools • the roll-out of risk-based customer authentication (biometrics, geolocation and social media)
Thank you Lfourie@auspaynet.com.au @Leilafourie
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