the human side of facilitating organizational change
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The Human Side of Facilitating Organizational Change Richard Kong, - PowerPoint PPT Presentation

The Human Side of Facilitating Organizational Change Richard Kong, Deputy Director, Skokie Public Library @kongtemplation LLAMA Leadership Development Seminar ALA Midwinter 2016 Provide access Foster learning Build community admin access


  1. The Human Side of Facilitating Organizational Change Richard Kong, Deputy Director, Skokie Public Library @kongtemplation LLAMA Leadership Development Seminar ALA Midwinter 2016

  2. Provide access Foster learning Build community

  3. admin access adult services services IT customer services collection dev maintenance materials handling youth services & security tech services learning community experiences engagement digital literacy outreach experiential learning partnerships programming virtual CE

  4. people are asked to give up security habit predictability comfort identity status success people space

  5. choose positivity

  6. zoom out

  7. communicate and include

  8. be intentional about culture

  9. Thank you! Want to continue the discussion? Jeanne Davidson jeanne.davidson@sdstate.edu Marcy Simons msimons@nd.edu Eric Shoaf shoafe@queens.edu Richard Kong rkong@skokielibrary.info

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