TEAM Town Hall November 15 th , 2017 Higher Purpose. Greater Good. - PowerPoint PPT Presentation

TEAM Town Hall November 15 th , 2017 Higher Purpose. Greater Good. ™

Our vision Set the standard for quality patient- centric care and academic excellence Become the desired destination for faculty, staff, and students by ensuring they are developed and empowered Grow to achieve leading financial results and a leadership position in the market, benefiting our mission, faculty, and staff 2 171115_TEAM Town Hall_v29 CHI

Transformative Excellence in Academic Medicine (TEAM) is TEAM has established initiatives behind each of our priorities about delivering that vision in six key areas Culture: Drive a culture of excellence and accountability Patient Access Patient Access Research and Education Research and Education Clinical Quality Clinical Quality • Optimize clinical capacity - develop • Sustainably develop programmatic research • Improve clinical quality across the to grow external funding resource s (NIH, continuum of care standards on working hours, productivity, clinical trials, and others) scheduling, and CARTS • Develop infrastructure for high • Improve Graduate Medical and Graduate • Reduce and mitigate the impact of Foster growth in Continuously improve high- performance in value-based payment Increase clinical volume cancellations , no shows, & bumps Research Education contracts teaching and research quality patient interactions • Reinstate full LCME accreditation • Develop a patient experience program • Improve and integrate interprofessional health professions training Integrated Organization Integrated Organization Supporting Capabilities Supporting Capabilities Strategic Plan Strategic Plan • Implement standardized processes to • Shift to an institute model to enhance • Develop a 5-year roadmap to achieve ‘full- performance while maintaining identity ensure billing & coding compliance potential’ growth and patient outcomes • Clarify decision rights and accountabilities • Consolidate Epic EHR • Implement the Integrated Delivery Integrate academic, research, Network Plan with SSM • Redesign budget and funds flow process • Transition to the Epic revenue cycle Optimize support staffing for Build the strategic plan for the and clinical components of the • Build the new hospital and ACC and move management system • Improve recruiting, hiring, and effectiveness and efficiency next 5-10 years clinical infrastructure School of Medicine development processes & standardize job titles • Redesign the academic campus • Centralize & standardize support functions • Rollout new faculty compensation model DELIVER QUALITY AND GROWTH IN EVERYTHING WE DO 3 171115_TEAM Town Hall_v29 CHI

Initiative owners have been assigned for each initiative Initiative Co-Owners Improve clinical quality across the continuum of care Beth Page, Nicole Burkemper Clinical Develop infrastructure for high performance in value-based payment contracts Beth Page, Bill Manard Quality Develop a patient experience program Beth Page, Mary McLennan Peggy Fisher, Ali Kosydor, Michael Lim, Jenny Schmidt Patient Optimize clinical capacity-develop standards on working hours, productivity, scheduling, and CARTS Access Reduce and mitigate the impact of cancellations, no shows, & bumps Peggy Fisher, Ali Kosydor, Michael Lim, Jenny Schmidt Sustainably develop programmatic research to grow external funding resources Enrico Di Cera, Daniel Hoft, Joel Eissenberg, John Edwards, Paul Hauptman Research Improve Graduate Medical and Graduate Research Education Jane McHowat, Julie Gammack and Reinstate full LCME accreditation Kevin Behrns, Chad Miller Education Improve and integrate interprofessional health professions training David Pole, Christine Jacobs Shift to an institute model to enhance performance while maintaining identity Bob Heaney, Kevin Behrns, Tom Burris Clarify decision rights and accountabilities Christina Moore, Bob Wilmott Integrated Redesign budget and funds flow process Gary Whitworth, Mike Meyer, Sameer Siddiqui Organization Improve recruiting, hiring, and development processes & standardize job titles HR/SLUCare Administration, Charlene Prather, Jane McHowat Centralize & standardize support functions Peggy Fisher, Ali Kosydor, Mike Meyer, David Wathen, Sameer Siddiqui Rollout new faculty compensation model Wes Maurer, Carole Vogler, Yadira Hurley Implement standardized processes to ensure billing & coding compliance Elizabeth Cooley, Chetana Reddy, Alyce Lanxon Supporting Consolidate Epic E HR Nilesh Patil, Bill Manard Capabilities Transition to the Epic revenue cycle management system Alyce Lanxon, Mike Meyer, Jastin Antisdel Develop a 5-year roadmap to achieve 'full-potential' growth and patient outcomes Kevin Behrns, Bob Heaney, Jules Grotemeyer Strategic Implement the Integrated Delivery Netowrk Plan with SSM Kevin Behrns, Bob Heaney, Jules Grotemeyer Plan Build the new hospital and ACC and move clinical infrastructure Bob Heaney, Don Jacobs, Jeff Brown Redesign the academic campus Bob Heaney, Kevin Behrns 4 171115_TEAM Town Hall_v29 CHI

Faculty advisors have been selected by the Faculty Assembly • Yadira Hurley – Dermatology/Pathology • Jenny Schmidt – General Internal Medicine • Lia Lowrie – Pediatrics • Anjan Bhattacharyya – Psychiatry • Sameer Gadani – Radiology • Gina Yosten – Pharmacology & Physiological Science 5 171115_TEAM Town Hall_v29 CHI

Today, we will focus on the institute model, which is critical to achieving our vision “For you, and for others, we teach research-inspired, high-value humanistic care” education experience patient-centric focus innovative research Enhance clinical care and Attract research grants and Facilitate practical patient experience high value clinical cases interprofessional teaching These focus areas allow us to create positive experiences for our patients, faculty, staff, and students and achieve financial results in support of our mission 6 171115_TEAM Town Hall_v29 CHI

Our goals define a core set of design principles that have informed our institute model design • Patients come first in the clinic, our research, and our education 1 • Organize ourselves to deliver interprofessional care 2 • Integrate our missions of clinical care, research, and teaching 3 • New model must improve financial results 4 Principles Design • Clearer delineation of roles, responsibilities, and accountabilities for leaders 5 • Funds flow becomes more transparent and oriented towards the objectives of the 6 School as a whole 7 171115_TEAM Town Hall_v29 CHI

We have defined 11 institutes FORMAL INSTITUTE NAMES NOT FINALIZED Neurological GI / Liver / Children’s Diseases Transplant Heart & Specialized Immunology Vascular Care / Surgery Diagnostics / Cancer Primary Care Services Women’s Acute Care Basic scientists will affiliate with institutes based on their research focus. Academic departments will focus on teaching and professional identity. 8 171115_TEAM Town Hall_v29 CHI

Based on workshops, feedback, and external research, we have defined 11 institutes INSTITUTES NEUROLOGICAL HEART & VASCULAR CANCER WOMEN’S CHILDREN’S IMMUNOLOGY DISEASES HEMONC OB/GYN & WOMEN’S NEUROLOGY CARDIOLOGY (Non-surg./Non- PEDIATRICS INFECTIOUS DISEASES HEALTH transplants) CARDIOTHORACIC BONE MARROW NEUROSURGERY GYN SURGERY PEDIATRIC SURGERY ALLERGY SURGERY TRANSPLANTS NEUROSCIENCE PEDIATRIC VASCULAR SURGERY OB/GYN ONCOLOGY BREAST SURGERY ARTHRITIS/ RHEUM CENTER ANESTHESIOLOGY PULMONARY OB/GYN UROLOGICAL PEDIATRIC GERIATRICS SURGICAL ONCOLOGY VACCINE CENTER (Non-critical/Non-sleep) GYNECOLOGY ORTHOPEDICS OB/GYN MOLECULAR RADIATION PSYCHIATRY REPRODUCTIVE PEDIATRIC UROLOGY MICROBIOLOGY & ONCOLOGY ENDOCRINOLOGY IMMUNOLOGY SPINE SURGERY HEAD/NECK CANCER PEDIATRIC PLASTICS VIROLOGY SLEEP MEDICINE 9 171115_TEAM Town Hall_v29 CHI

Based on workshops, feedback, and external research, we have defined 11 institutes INSTITUTES GI/LIVER/ SPECIALIZED DIAGNOSTICS/ PRIMARY CARE ACUTE CARE TRANSPLANT CARE/SURGERY SERVICES GENERAL INTERNAL HEPATOLOGY/ MEDICINE EMERGENCY MEDICINE OPHTHALMOLOGY PATHOLOGY LIVER CENTER (Non-hospitalists) LIVER/KIDNEY OTOLARYNGOLOGY NON-INTERVENTIONAL FAMILY MEDICINE CRITICAL CARE TRANSPLANTS (Non-cancer) RADIOLOGY MEDICAL FAMILY DERMATOLOGY TRAUMA SURGERY NEPHROLOGY THERAPY (Including skin cancer) ORTHOPEDIC SURGERY BEHAVIORAL HEALTH ORTHO TRAUMA GASTROENTEROLOGY (Non-spinal/Non- trauma/Non-pediatrics) RECONSTRUCTIVE GENERAL SURGERY ENDOCRINOLOGY ADULT UROLOGY PLASTIC (incl. colorectal surgery) PAIN HOSPITALISTS TISSUE TYPING PLASTICS/COSMETICS ANESTHESIOLOGY OUTPATIENT SLUCOR & POP. INPATIENT ANESTHESIOLOGY HEALTH ANESTHESIOLOGY (Procedural) INTERVENTIONAL RADIOLOGY 10 171115_TEAM Town Hall_v29 CHI