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Making Information Systems Good for People Chained to the Rhythm Learning Analogies Analogies Run Amok What Happened? What We Do How Do They Work? Finding Patterns Recommender Vocabulary


  1. Making Information Systems Good for People ⓒ

  2. Chained to the Rhythm

  3. Learning Analogies

  4. Analogies Run Amok

  5. What Happened?

  6. What We Do • • • • • •

  7. How Do They Work?

  8. Finding Patterns

  9. Recommender Vocabulary 🌾 🍖 ⚗ 🎂 🚳 👹 🙌 🕵 👰 👾 🌠 💜 👎💳

  10. Recommender Architecture

  11. User-Based Recommendations

  12. Item-Based Recommendations

  13. Matrix Factorization

  14. Other Techniques • • • •

  15. How Do We Know It Worked? Offline evaluation Online evaluation (A/B testing) Lab-style user studies

  16. Experimental Protocol

  17. building researching learning about

  18. LensKit in Use • • • • • • • •

  19. When Recommenders Fail Ekstrand and Riedl, RecSys 2012 😑 🙃 ☹

  20. User-Perceived Differences Ekstrand et al., RecSys 2014

  21. Experiment Features

  22. Results in Differences • • • • • •

  23. Problems with Evaluation Ekstrand and Mahant, FLAIRS 2017 • • ☒ •

  24. Misclassified Decoys

  25. Sturgeon’s Law

  26. Sturgeon’s Decoys

  27. Who Benefits from Recommendations?

  28. Our Question

  29. Fairness in Recommendation and Search Consumers Producers 🕻💄🤷🐷 🧕👶🎆 🧜👹🧚 Individuals Groups

  30. Data • • • • • •

  31. Gender

  32. Age

  33. Differences Exist • • ⇒ • •

  34. Reciprocity [Franklin, 1989]

  35. Giving Users a Voice

  36. LITERATE

  37. Sample of Ethical Issues • • • • • • • •

  38. ACM Code of Ethics

  39. Propagating Bias? (Under Review)

  40. Feedback Loops (Future Work)

  41. Promote Misinformation • • •

  42. Segment Society

  43. Promote Clickbait

  44. Limits of Behavioral Observation

  45. Information Disclosure

  46. In Search of James Comey • • •

  47. Fair Privacy (w/ Hoda Mehrpouyan, FAT* 2018) • • •

  48. Beyond Recommenders • • • • • • •

  49. The Real World of Technology • • • •

  50. Paths Forward • • • • •

  51. Thank You

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