SWAP Vendor Presentation Safe Work Assurance Platform – Implementation Presented By Chris Grant/Paula Johanson HSSEQ
Safe Work Assurance Platform Drivers for Change ISO 55001 Asset Management standard Binds our supply chain Safety Assurance Client expectations Due diligence Remove bureaucracy | Cushman & Wakefield
Safe Work Assurance Platform What is SWAP Web portal and mobile application which integrates safety and asset management standards to produce a work order management solution . A solution where all stakeholders operate off the same platform from the client right down to the individual contractor - giving real time assurance at the click of a button. | Cushman & Wakefield
Safe Work Assurance Platform Benefits • receive and close work orders • complete pre-start risk assessments • request and receive approval for permits to work SWAP replaces current paper forms • manage qualification, licence and certification expiration • assurance that only competent and qualified technicians with one handy app that allows contractors to: complete jobs • complete service delivery commentary, including any future maintenance recommendations | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator Registration 1. Cushman and Wakefield accreditation must be in place prior to a SWAP invitation being issued – this includes vendor pack, insurances, induction training and safety documentation. 2. Invitation sent to Vendor Administrator from SWAP 3. If the vendor is already accredited the process will start at SWAP step VA = Vendor Administrator VMS = Vendor Management System | Cushman & Wakefield
Safe Work Assurance Platform Technician Registration 1. Vendor Administrator invites all technicians/workers/subcontractors who work on Cushman & Wakefield sites to register their details in SWAP 2. All relevant licences, qualifications and certifications, with issue and/or expiry dates, must be entered by the technician – no need to upload copies 3. Vendor Administrator approves technician details in the SWAP 4. Qualifications can be shown to a person on site via the SWAP app VA invites technicians to register in SWAP | Cushman & Wakefield
Safe Work Assurance Platform Technician Registration VA invites technicians to register in SWAP | Cushman & Wakefield
Safe Work Assurance Platform Technician Registration You will need to enter your name and competency information for the work you perform, along with the issue VA invites technicians to register in SWAP date or expiry date listed on the competency. Competencies include: • licences • qualifications • induction records • certificates, e.g. Site Safe (construction), first aid etc. • checks, e.g. police check, working with children etc. • any other records required by the client or by your trade Do not click ‘Register’ until your competencies have been added, otherwise you may be ineligible to receive work. | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator Portal Vendor Administrator Portal Invite Technicians Vendor Administrator can invite all technicians, workers and subcontractors to the SWAP system so they can be assigned work orders Receive Work Orders Vendor Administrator receives work order request from C&W and can assign it to a technician, worker or subcontractor Decline Work Orders Vendor Administrator can decline a work order and send it back to C&W for reassignment to another vendor Assign and Reassign Work Orders Vendor Administrator can assign it to a technician, worker or subcontractor, and reassign it to another technician if required. Bulk Assign Work Orders Vendor Administrator can bulk assign work orders to a technician View Work Order Status Vendor Administrator can view the work order status of a work order to see the stages of completion View Work Order History Vendor Administrator can view the history of a work order | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator Portal 1. View and invite more Vendor Administrators – great for state based or regional companies 2. View, invite and monitor registration of technicians, workers and subcontractors 3. View and manage work orders which appear in real time from JDE 4. Assign work orders to SWAP-registered technicians, workers and subcontractors 5. Edit your profile details | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions – My Vendor Admins • My Vendor Admins: • Where you can invite additional administrators – all have same view. • Removing a vendor administrator Click to add text | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator Portal • My Technicians tile | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator Portal – Invite Technicians View, invite and monitor registration of technicians, workers and subcontractors John Buckley 0411111111 john@johnselectrical.com.au cw23938175 jack@johnselectrical.com.au Jack Buckley | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions – After Hours If you check this box, the tech will only see work orders assigned to them, which are found in the Work Orders section of the app. If they select Check In/Out, it will appear blank. If you do not check the box, the tech will see work orders assigned to them in the Work Orders section, and they will also see all open work orders raised in the Check In/Check Out section. | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions Export to csv your list of registered and approved technicians | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions – Work Orders • My Work Orders tile: summary view | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions – Work Orders Bulk assign or reassign work orders The bulk assign feature in SWAP allows you to easily assign multiple work orders for a building or region to an individual(s) regardless of client. This allows you to assign multiple PM and Reactive work orders at the same time regardless of client . | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions – Work Orders • My Work Orders: where you can view, accept and assign work orders to technicians | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions – Work Orders Technician’s with expired competencies will be greyed out and unable for selection. Call the tech to update their competencies, you must approve the update in SWAP and then they are ready to receive WO again. | Cushman & Wakefield
Safe Work Assurance Platform Vendor Administrator functions – Work Orders Decline work orders If you are declining a work order with less than 24 hours’ response, please call the decline through to the Cushman & Wakefield Customer Service Centre (CSC) on your usual number. | Cushman & Wakefield
Safe Work Assurance Platform Download the SWAP app Once the VA has approved you in SWAP go to the App Store or Google play and The following download the Cushman & homepage appears. Wakefield SWAP app. Enter your username and password. Allow the app to send you ‘push’ notifications for updates and notification of approvals. | Cushman & Wakefield
Safe Work Assurance Platform Technician SWAP App – Reactive Maintenance & Planned Preventative Maintenance Arrival to Site Check In to Site Essential Site Information Induction •Technician arrives to site •Commence WO in SWAP app •Review client specifc ESI e.g. •Complete site induction (where general induction, heritage, required) asbestos, safety instructions Work Order Pre-Start Risk Assessment Permit to Work •View WO details including priority, •Complete Pre Start Risk •Apply for a permit to work, if response and rectification times Assessment for each WO to verify required, and receive approval in Commence Work Order safe systems of work in place real time •Upload photo of the SWMS Findings Complete Work Order •List findings from completed work, •Close WO in SWAP app Competed, MA’s, service and any hazards, corrective works or further works required dockets – follow normal process | Cushman & Wakefield
Recommend
More recommend
