SWAP Vendor Presentation Safe Work Assurance Platform Implementation - PowerPoint PPT Presentation

SWAP Vendor Presentation Safe Work Assurance Platform – Implementation Prepared By Vivienne Milosevic -Change Manager Presented By Tijen Eski -SWAP Support

Safe Work Assurance Platform Drivers for Change  ISO 55001 Asset Management standard  Binds our supply chain  Safety Assurance  Client expectations  Due diligence  Remove bureaucracy | Cushman & Wakefield

Safe Work Assurance Platform What is SWAP Web portal and mobile application which integrates safety and asset management standards to produce a work order management solution . A solution where all stakeholders operate off the same platform from the client right down to the individual contractor - giving real time assurance at the click of a button. | Cushman & Wakefield

Safe Work Assurance Platform Benefits • receive and close work orders • complete pre-start risk assessments • request and receive approval for permits to work • manage qualification, licence and certification expiration SWAP replaces current paper forms • assurance that only competent and qualified technicians with one handy app that allows contractors to: complete jobs • complete service delivery commentary, including any future maintenance recommendations | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator Registration 1. Rapid Global Registration must be in place prior to a SWAP invitation being issued 2. Invitation sent to Vendor Administrator from SWAP VA = Vendor Administrator VMS = Vendor Management System | Cushman & Wakefield

Safe Work Assurance Platform Technician Registration 1. Vendor Administrator invites all technicians/workers/subcontractors who work on Cushman & Wakefield sites to register their details in SWAP 2. All relevant licences, qualifications and certifications, with issue and/or expiry dates, must be entered by the technician – no need to upload copies 3. Vendor Administrator approves technician details in the SWAP 4. Qualifications can be shown to a person on site via the SWAP app VA invites technicians to register in SWAP | Cushman & Wakefield

Safe Work Assurance Platform Technician Registration VA invites technicians to register in SWAP | Cushman & Wakefield

Safe Work Assurance Platform Technician Registration You will need to enter your name and competency information for the work you perform, along with the issue VA invites technicians to register in SWAP date or expiry date listed on the competency. Competencies include:  licences  qualifications  induction records  certificates, e.g. white card (construction), first aid etc.  checks, e.g. police check, working with children etc.  any other records required by the client or by your trade Do not click ‘Register’ until your competencies have been added, otherwise you may be ineligible to receive work. | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator Portal Vendor Administrator Portal Invite Technicians  Vendor Administrator can invite all technicians, workers and subcontractors to the SWAP system so they can be assigned work orders Receive Work Orders  Vendor Administrator receives work order request from C&W and can assign it to a technician, worker or subcontractor Decline Work Orders  Vendor Administrator can decline a work order and send it back to C&W for reassignment to another vendor Assign and Reassign Work Orders  Vendor Administrator can assign it to a technician, worker or subcontractor, and reassign it to another technician if required. Bulk Assign Work Orders  Vendor Administrator can bulk assign work orders to a technician View Work Order Status  Vendor Administrator can view the work order status of a work order to see the stages of completion View Work Order History  Vendor Administrator can view the history of a work order | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator Portal View and invite more Vendor Administrators – great for state based or regional companies 1. 2. View, invite and monitor registration of technicians, workers and subcontractors 3. View and manage work orders which appear in real time from JDE 4. Assign work orders to SWAP-registered technicians, workers and subcontractors 5. Edit your profile details | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions – My Vendor Admins  My Vendor Admins:  Where you can invite additional administrators – all have same view. • Removing a vendor administrator Click to add text | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator Portal  My Technicians tile | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator Portal – Invite Technicians View, invite and monitor registration of technicians, workers and subcontractors John Buckley 0411111111 john@johnselectrical.com.au cw23938175 Jack Buckley jack@johnselectrical.com.au | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions – After Hours If you check this box, the tech will only see work orders assigned to them, which are found in the Work Orders section of the app. If they select Check In/Out, it will appear blank. If you do not check the box, the tech will see work orders assigned to them in the Work Orders section, and they will also see all open work orders raised in the Check In/Check Out section. | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions Export to csv your list of registered and approved technicians | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions – Work Orders  My Work Orders tile: summary view | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions – Work Orders  My Work Orders: where you can view, accept and assign work orders to technicians | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions – Work Orders Technician’s with expired competencies will be greyed out and unable for selection. Call the tech to update their competencies, you must approve the update in SWAP and then they are ready to receive WO again. | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions – Work Orders Bulk assign or reassign work orders | Cushman & Wakefield

Safe Work Assurance Platform Vendor Administrator functions – Work Orders Decline work orders If you are declining a work order with less than 24 hours’ response, please call the decline through to the Cushman & Wakefield Operations Centre on your usual number. | Cushman & Wakefield

Safe Work Assurance Platform Download the SWAP app Once the VA has approved you in SWAP go to the App Store or Google play and The following download the Cushman & homepage appears. Wakefield SWAP app. Enter your username and password. Allow the app to send you ‘push’ notifications for updates and notification of approvals. | Cushman & Wakefield

Safe Work Assurance Platform Technician SWAP App – Reactive Maintenance & Planned Preventative Maintenance Arrival to Site Check In to Site Essential Site Information Induction • Technician arrives to site • Commence WO in SWAP app • Review client specifc ESI e.g. • Complete site induction (where general induction, heritage, required) asbestos, safety instructions Work Order Pre-Start Risk Assessment Permit to Work • View WO details including priority, • Complete Pre Start Risk • Apply for a permit to work, if response and rectification times Assessment for each WO to verify required, and receive approval in Commence Work Order safe systems of work in place real time • Upload photo of WPCG and SWMS Findings Complete Work Order • List findings from completed work, • Close WO in SWAP app Competed WPCG, task and any hazards, corrective works sheets, service dockets – or further works required follow normal process | Cushman & Wakefield

Safe Work Assurance Platform Technician SWAP App – Planned Preventative Maintenance – Soft Services example Receive Work Order Work Order Commencement PRA Updates Throughout the Period • VA receives PO for Period and • Responsible Person commences WO and completes PRA while onsite assigns to Responsible • Onsite technician to advise the in consultation with technicians Responsible Person if PRA requires Person changes throughout the Period • Attending technicians entered at 'control of work' section • Responsible Person will resubmit the PRA when circumstances change Work Order Completion Invoicing • Responsible Person • VA submits invoice to C&W completes WO at the end of via normal invoicing process the service period to cater for multiple attendances for the one WO via SWAP app Period = week, fortnight, month Responsible Person = Manager with responsibilities for the workers Technician = technician, worker, subcontractor Vendor company to continue to ensure their safe systems of work also remain in place | Cushman & Wakefield

Safe Work Assurance Platform Technician SWAP App App View View approved Check In/Out: View all competencies via account WO’s allocated to the app you | Cushman & Wakefield