Restructure of NC IT Fix and Modernize IT IT Restructuring - PowerPoint PPT Presentation

August 25 Meeting Restructure of NC IT

Fix and Modernize IT IT Restructuring 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 2 4

ONE IT Executive Leadership Team (ELT) State CIO DOT DENR DHHS DPS DOR DCR OSBM/OSHR DOC DOA CIOC OITS SIT SS A&F Human Resources PIO Support Risk & Security Legal 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 3 4

SECTION 7.4.(c) Restructuring Plan. – The State CIO shall update the plan to restructure the State's IT operations for the most effective and efficient utilization of resources and capabilities . The plan shall include identifying, documenting, and providing a framework for developing and implementing the education and training required for all State information technology personnel , IT including information technology contracting professionals. Each State agency, Restructuring department, and institution, and The University of North Carolina, shall (i) cooperate fully with the Office of the State Plan CIO during the review and assessment phase of restructuring plan development and (ii) provide to the State CIO all information needed to carry out the purposes of this subsection. By December 1, 2014 , the State CIO shall present the plan to the Joint Legislative Oversight Committee on Information Technology, along with any recommended legislative proposals to the 2015 General Assembly. 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 4 4

Most effective & efficient ... 1. Measure cost of mission versus the cost of IT 2. Collaborate as May 2014 communities of practice Report 3. Invest in IT professionals 4. Fund to sustain operations, refresh IT deficit, and innovation 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 5 4

Too much complexity never designed to work together 285 unique job titles for ~2,200 IT staff 40+ data ~600 IT Entering centers contracts >$25,000 IT Work ^ Zone 5,000+ 1,100+ servers applicatio ns World-Class IT delivers services at 22% lower cost* 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 6 *Hackett Group Report 2014 4

Modernize IT Multi-Generation Plan (MGP) We are Here Future Operations Innovation Innovat Legacy e Operations Foundation Focus Fix Gen 1 Gen 2 Gen 3 Gen 4 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 7 4

Vision Interacting with government should be as easy and cost effective as checking the latest sports scores or shopping on a smartphone Mission To promote a stronger North Carolina that ONE IT connects citizens, businesses, education and government Strategies Mission Accelerate Consumer Focus Balance Innovation & Risk Collaborate as One IT Deliver Effective Services & Vision Incremental vs. Big Bang Pay For What We Use Digitize To Modernize Any Device, Anytime, Measure To Manage Try Before You Buy Cultivate IT Talent Guiding Principles Anywhere 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 8 4

Future IT Infrastructure NC Connect 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 9 4

Destination: iCenter 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 10 4

Help reduce 1. complexity Guiding Principles 2. We  “Try before we buy” need our  “Pay for what we use” partners Shared risk/savings 3. Embrace our new 4. operating model 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 11 4

Thank You 8/26/201 OFFICE OF INFORMATION TECHNOLOGY SERVICES 12 4

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