RELEASING TIME TO CARE TEAMS CALL WEDNESDAY, MAY 14, 2014
What We’ll Cover Today 1) Introduction to WebEx 2) Roles & responsibilities 3) Setting up a Steering Committee 4) Developing your communications plan 5) Getting ready 6) Planning your launch 7) Teams call schedule 8) Questions
Roles & Responsibilities • Executive Sponsor • Senior Leader • Project Leader • Ward Leaders (includes nursing, allied health, physicians, unit clerks, administrative staff, etc.) • External Facilitator (e.g. QI, Lean) • Patients & Family Members
Setting Up a Steering Committee – Members Regional vs. Local Steering • Executive Leader • Project Leader • Clinical Director • Quality Improvement Representative • Finance Representative • Frontline Leaders • Interdisciplinary Members • BCNU
Steering Committee – Responsibilities • Meet monthly to: ₋ Review progress ₋ Offer direction, expertise & support ₋ Maintain forward momentum • Assist with communications • Help with barriers • Participate in audits • Visit the unit regularly
Communications Plan • Vital to success • Nothing beats face-to-face! • Consider the following: ₋ Who needs to know? ₋ Why do you want them to know? ₋ How will this affect them? ₋ Do you need their help? ₋ What is your plan for communicating with all stakeholders? Additional resources: Consult Executive Leader’s Guide (p. 54 -59) - - Communications folder on CLWK.ca - BC RT2C video coming soon; in the meantime, you can use the following video from CareOregon: http://vimeo.com/23906634
Sample Communications Plan Source: Executive Leader’s Guide, p. 58
Getting Ready • Ensure protected time for RT2C • Identify & order needed supplies • Arrange for supply installation, if needed • Form a vision for your unit (include everyone!) • Find out what data is available to you • Take “before” pictures to help you see how far you’ve come • Prepare for your launch
Getting Ready – Checklist All roles confirmed Steering Committee established Meeting schedule defined and initial meetings set up Communications plan developed & implementation underway Protected time allocated for RT2C Supplies ordered and installed Vision formed Have accessed baseline data “Before” pictures of unit Planning completed for launch
Implementation Plan
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