Public Partnerships’ EVV Solution Electronic Visit Verification Capabilities Applied Self-Direction Conference April 30, 2019
GARY S - TN “ The fact that I can deal with PPL and only PPL, is extremely important. As you know, “ with the multilayered governmental departments and organizations with which I must deal, it would be extremely difficult if anyone other than the FMS were handling the EVV . “ “ Clean. Simple. Easy. “ “ I can approve their time by simply reviewing the time sheet for accuracy and checking one box and it's all approved for the whole pay period. www.publicpartnerships.com 2
Agenda • Who we are • PPL’s Technology • Tailored Technology for Your Communities • Electronic Visit Verification Demo • Featured Highlights & Stakeholder Resources • Summary Goal : Ensuring You Succeed in Your Mission www.publicpartnerships.com
PPL – Largest US Provider of Financial Mgmt & Support Services • Founded 1999 as privately held subsidiary of Public Consulting • Largest provider in U.S. of financial Group, Inc. management and support services for • Headquartered in Boston, MA Participant Self-Direction National presence • Offices in Glen Allen, VA; Nashville, TN; Phoenix, AZ; • 50+ government and 22 MCO clients Morgantown, WV; Denver, CO and SeaTac & Olympia, WA; • Operations in 21 States Kirksville, MO; Harrisburg, PA; Medford, MA; Newark, Folsom, & • Contracted to serve 100,000 participants Princeton, NJ, Fort Lauderdale, FL. • 150,000 direct care workers hired by participants annually • Over $2B in payroll and services transacted annually • Handle 280,000 customer service calls per month • Serve all Medicaid waiver groups and veterans www.publicpartnerships.com 4
FMS Industry Public Partnerships is the largest FMS Payroll & services States operated Members helped Workers paid paid for annually 140 K $ 2.7 BN 115 K 21 Our Nearest Competitor Payroll & services States operated Members helped Workers paid paid for annually $ 313 M 26 K 37 K 12 Key Strength: Ability to Manage Scale & Complexity To Be Simple For You & Your Members www.publicpartnerships.com 5
FACT -- August 2018 www.publicpartnerships.com 6
Tailored Technology For Your Communities
Tailored Technology www.publicpartnerships.com
EVV & Self-Direction Why it is important that members who are directing their care use a different EVV system from people receiving care through a provider agency? Important to Your Members Important to You Seamless FMS Integration 21 st Century Cures Act compliant Value control and flexibility Help to mitigate fraud, waste and abuse Real time visit line of sight Simple to use Vendor with self-direction knowledge No scheduling constraints and experience www.publicpartnerships.com 9
Importance of EVV Integration with FMS for Self-Directed Programs 1) Seamless Integration • Reduced anxiety of your Members/their Workers • Already comfortable with the technology • Robust program business rules • Added Stress 2) Tailor-made User Experience • Unpaid workers • Single point-of contact • Disruption in care • Easy to use • Additional costs 3) Less Risk • Hidden costs • Reduced errors • Compliant Our Goal: Be Your Preferred EVV Vendor for the Growing Self-Direction Population www.publicpartnerships.com 10
PPL’s System Design Time Capture Internal Databases Submission & Rules Engine (837 file) State/MCO EVV Mobile App Eligibility & Service Authorizations EVV Web Portal www.publicpartnerships.com 11
Stress I Just Want More To Get Paid Work More People To Deal With Complex Hassle I Just Want To Be Cared For www.publicpartnerships.com 12
PPL’s EVV Demo
Demo Agenda Worker Login 1. Clock in to begin service delivery a) View location details b) Record service activities & notes c) Clock out & submit 2. Manual time entry & adjustments 3. Offline mode 4. Help/Support Member Login 1. Review & approve/reject submitted entries EVV Management Screens EVV Standard Reports www.publicpartnerships.com 14
EVV Stakeholder Resources
PPL’s EVV Solution Stakeholder Resources EVV Materials • FAQs • General Quick Guide • Member User Guide • Worker User Guide • EVV Introduction Letters www.publicpartnerships.com 16
PPL’s EVV Solution Stakeholder Resources, cont. EVV Training • Instructional Videos • Member Training • Worker Training • Care Coordinator/Case Manager Training • PPL Customer Service Training 17 www.publicpartnerships.com
Time4Care Facts
Time4Care EVV Time4Care EVV is live.. Time4Care EVV rolling out soon… www.publicpartnerships.com 19
Appendix – Time4Care™ Usage Currently, Time4Care™ has 20,000 active users Time4Care™ Monthly Mobile Usage per month. 35,000 31,107 Since October, 880 more providers are using the 29,547 30,000 Time4Care™ mobile app. 27,709 25,000 23,519 7,588 more timesheets were submitted on Time4Care™ in January than October. 20,000 15,000 9,115 10,000 8,809 8,694 8,235 5,000 0 October January February March # of Providers # of Timesheets Submitted www.publicpartnerships.com 20
Summary
PPL is Uniquely Positioned among EVV vendors • National leader – largest and most experienced FMS in the country • Our EVV solution is exclusively designed for Self Direction • EVV must work for Self-Directed Members • Seamlessly integrated with our FMS payroll controls, business rules, and processes • User experience with technology does not change • One-stop shop for members & their workers www.publicpartnerships.com 22
Contact us for a full demo of our Time4 EVV Kristin Byrd Sr. Account Director – EVV SME nkbyrd@pcgus.com (615) 983-5314 www.publicpartnerships.com 23
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