Amplification of existing Mental Health issues Development of new issues Prevention Cure The Yerkes & Dodson Law
Stress Absence 57p 2018 HSE Stats show that 57% of work absence is stress related. Over 75% of all Doctor’s appointments are due to stress. Staff Turnover 50% of staff turnover is driven 71p by stress, With the average cost of replacing staff now in excess of £30,000 per £2.28 £2.28 employee. Presenteeism Research by the University of £1 Manchester Business school found that presenteeism costs businesses twice that of absence.
Human Brain (Neo Cortex) Decision-making, Creativity Mammalian Brain (Limbic System) Emotions, Social Systems Reptillian Brain (Basal Ganglia) Self-preservation – The 4 F’s
Reptillian Brain Stress = Danger
Human Brain Suppressed Reptillian Brain Stress = Danger
390 Tweets 370 about going private Fires 10% of 350 Tweets about staff staying public 330 310 290 Calls Thai 270 diver a “Tesla is “Pedo” bankrupt” 250
Targets Demanding Supplier Maintaining Reach Client Management, relationships, Budget Timescales & Client Updates dealing with Competition Promises and changes problems After Marketing Sales Delivery Sales Change \ Continuous Improvement
Targets Demanding Supplier Maintaining Reach Client Management, relationships, Budget Timescales & Client Updates dealing with Competition Promises and changes problems After Marketing Sales Delivery Sales Change \ Continuous Improvement
Targets Demanding Supplier Maintaining Reach Client Management, relationships, Budget Timescales & Client Updates dealing with Competition Promises and changes problems Elimination, Automation After Marketing Sales Delivery Sales Change \ Continuous Improvement
Targets Demanding Supplier Maintaining Reach Client Management, relationships, Budget Timescales & Client Updates dealing with Competition Promises and changes problems Elimination, Automation After Marketing Sales Delivery Sales Change \ Continuous Improvement
High Medium Low J F M A M J J A S O N D
High Medium Availability Low J F M A M J J A S O N D
High Medium Availability “We are experiencing Low Shortfall between client Shortfall between client a high level of calls, Demand demand and supplier demand and supplier please try again availability availability later” J F M A M J J A S O N D
Build Build Trust Trust High Medium Availability Low Demand J F M A M J J A S O N D
� Anxiety � Rigidness � Overwhelm � Obsessive � Chaotic Responses � Impulsiveness � Outbursts � Over / under consumption HYPER-AROUSED (High Energy) � Anger \ Aggression \ Rage Keeping staff in Triggers to leaving the PRODUCTIVE ZONE Productive Zone Productive Zone � Get enough rest Exercise & � Physical stress (not enough “EUSTRESS” Social Connection sleep, diet, fatigue etc.) � Emotional self-regulation � Feeling unsafe (change in Cool, Calm, Collected & � Conflict resolution & circumstance, overloaded, Connected negotiation exposed, money issues) � Leaders walk the talk � Relationship conflict � Culture of Engagement ABLE TO SELF-REGULATE � Mental exhaustion � Eustress not stress � Alcohol & stimulants � Freeze � Disconnection � Distancing � Autopilot � Distraction � Emotionally vacant � Shut down HYPO-AROUSED (Low Energy) � Dissociation � Memory loss
@matt_hatson matthewhatson linkedin.com/in/matthatson
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