Let the experience begin! Let the experience begin! Partner Advantage Program Update Jayati Shah-Thiel & Rob Daleman I October 4, 2017 I Berlin
Quadient Partner Advantage Program ■ Marketing Opportunities ■ Partner Advantage Program Portal ■ FY18 and Beyond ■ ■ Questions
Quadient Partner Advantage Program Business Partner Benefits partners who resell Quadient solutions and may offer value-addedexpertise to theircustomers. Alliances Partner Benefits system integrators / consulting partners with the skills to deliver services that support the Quadient solutions they recommend. ISV / Technology Partner PROGRAM Benefits Independent Software Vendors whose product offerings integrate with Quadient’s product suite to offer a superior solution tocustomers. Delivery Partner Platinum Benefits Quadient PSO-certified partners across the Silver Gold Business Partnerand Alliances communities who deliverdeployment services in their geographic area.
Guiding Principles to Ensure Our Joint Success In partnership, we are stronger 1 2 3 4 5 Engage, empower Make it easy to do Provide industry Respond quickly to Deliver world-class and enable our business with leadership through partner needs. training and partners to sell or Quadient. technology technical support. recommend our innovation. products and services to drive growth for Quadient and our partners.
Marketing Opportunities
Our Focus – Personas and Industries Whitepapers Webinars Case Studies Blog Posts Analyst Reports Infographics Video
Quadient Resource Library TO TOPIC IND INDUSTRY PR PRODUCT AP APPLICA ICATIO ION
Quadient Content by the Numbers 3 eBooks 13 Infographics 28 Brochures 37 White Papers 2 Analyst Reports 49 Case Studies
Additional Marketing Opportunities Quadient on Social Quadient Blog Quadient Podcasts CX Transformation Day #2 Video testimonials • Joint webinars • Joint press releases •
Joint Case Studies Named Case Studies Unnamed Case Studies
Techvalidate Research on Quadient Case Studies Testimonials Charts https://www.techvalidate.com/vendor-research/quadient
Partner Advantage Program Portal
Portal Resources Sales Tools ■ – Battlecards – Sales presentations Marketing Tools ■ – Brand guidelines – Track & Tier logos – Collateral – PowerPoint templates – Product imagery – Co-branded collateral
Deal Registration & Opportunity Dashboard
FY18 and Beyond
CX Transformation Day
What you can expect in FY18 and beyond Customer experience excellence Customer journey mapping Integrating NPS feedback Customer onboarding Capturing the voice Align content with journey of the customer NPS References Case Studies Social Sharing Referrals Campaigns to help Customer Driven Content you sell Event “in a box” materials Co-brandable content Introduce customers to expanded offerings CCM to DQ CCM to CJM CCM to Mobile
Questions
Thank you!
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