SUBWAY SERVICE IMPROVEMENTS – OCTOBER 2014 James Ross – Head, Subway Transportation
OBJECTIVES We will improve the way we manage the existing service. Improve end terminal operations – decrease blocking back Improve train throughput - decrease regulating across the line Improve end to end journey times – decrease service changeovers
SCHEDULE CHANGES End Terminal Improvements • New schedule includes double step backs in peak periods at Kennedy, Kipling, and Finch, and Downsview in the PM peak (AM peak at Downsview is single step back) • Keeping deadheads away from the terminals by removing trains from service at Pape (AM post-peak), Lawrence (AM post-peak) and Wilson (AM and PM post-peak) Capacity Improvements • Add two trains to AM and PM peak on Lines 1 and 2 Adjust Running Time • Increase round trip running time by 4:42 in AM and PM peaks
INITIAL RESULTS – REDUCING CONGESTION Decrease End Terminal Congestion – Line 1 DWN - Dwell Comparison (seconds) FIN - Dwell Comparison (seconds) 250 200 180 200 160 140 150 120 100 100 80 60 50 40 20 0 0 AM PM AM PM AM Train PM Train AM Train PM Train Delayed Delayed Dealyed Dealyed Held Held Held Held Departure Departure Departure Departure Sep15-26 230 48 209 54 Sep15-26 146 50 172 59 Oct14-27 130 45 190 45 Oct14-27 118 39 162 46 Dwells improved by 37% (AM) and 11% (PM) at Downsview Dwells improved by 20% (AM) and 10% (PM) at Finch
INITIAL RESULTS – REDUCING CONGESTION Decrease End Terminal Congestion – Line 2 KIP - Dwell Copmarison (seconds) KEN - Dwell Comparison (seconds) 180 250 160 200 140 120 150 100 80 100 60 40 50 20 0 0 AM Train AM Dealyed PM Train PM Dealyed AM Train AM Dealyed PM Train PM Dealyed Held Departure Held Departure Held Departure Held Departure Sep15-26 138 41 161 35 Sep15-26 156 35 192 34 Oct14-27 121 31 136 31 Oct14-27 129 25 163 30 Dwells improved by 15% (AM) and 15% (PM) at Kipling Dwells improved by 19% (AM) and 15% (PM) at Kennedy
INITIAL RESULTS – IMPROVE CAPACITY Improve Line Capacity (TPH) Peaks – Line 1 Line 1 - TPH - 8 am to 9am 30 25 20 15 10 5 0 St. George SB Bloor SB Sept15-26 21 23 Oct14-24 23.78 25.22 Average throughput improved by 2.2 trains per hour or 10% at Bloor SB. This is an improvement of approximately 2640 customers per hour. Average throughput improved by 2.8 trains per hour 13% at St George SB. This is an improvement of approximately 3360 customers per hour.
INITIAL RESULTS – IMPROVE CAPACITY Improve Line Capacity (TPH) Peaks – Line 2 Line 2 - TPH - 8am to 9am 26 25 24 23 22 21 20 St. George EB Yonge WB Sep15-26 22.1 23.7 Oct14-24 23.33 25.56 Average throughput improved by 1.2 trains per hour or 6% at St George EB. This is an improvement of approximately 1200 customers per hour. Average throughput improved by 1.9 trains per hour or 8% at Yonge WB. This is an improvement of approximately 1900 customers per hour.
INITIAL RESULTS – IMPROVE CAPACITY Improve Overall Line Capacity (TPH) – Line 1 and Line 2 YUS TPH Comparison BD TPH Comparison 25 25 20 20 15 15 10 10 5 5 0 0 AM PM Off Peak AM PM Off Peak Sep15-26 21.4 20 13.6 Sep15-26 21.7 21.7 14.3 Oct14-27 23.2 20.7 14 Oct14-27 22.8 23.1 15.1 Average throughput improved by 8% (AM) and 4% (PM) on Line 1 Average throughput improved by 5% (AM) and 6% (PM) on Line 2
INITIAL RESULTS – IMPROVE CAPACITY Improve Line Capacity (TPH) – Line 1 Line 1 - YUS - Capacity TPH 27.0 26.0 25.0 24.0 23.0 22.0 21.0 20.0 19.0 18.0 17.0 16.0 15.0 14.0 13.0 12.0 11.0 10.0 15- 16- 17- 18- 19- 22- 23- 24- 25- 26- 14- 15- 16- 17- 20- 21- 22- 23- 24- 27- Sep Sep Sep Sep Sep Sep Sep Sep Sep Sep Oct Oct Oct Oct Oct Oct Oct Oct Oct Oct AM 21.1 21.8 19.2 20.2 21.1 22.9 21.9 23.0 21.0 21.5 26.0 22.3 23.3 20.6 22.6 25.5 23.4 21.2 22.7 24.5 PM 19.9 20.4 19.0 20.9 19.0 20.4 19.8 20.2 19.3 20.8 21.2 20.8 18.9 21.8 21.7 21.0 20.9 18.1 21.1 21.2 Off Peak 14.1 13.7 13.6 13.2 13.8 14.1 13.7 13.5 13.4 13.2 14.7 14.2 13.8 14.3 14.1 13.9 13.6 14.0 13.9 13.5 Highest AM average TPH in sample period was 23 – exceeded that 5 times in 10 days on new schedule.
INITIAL RESULTS – IMPROVE CAPACITY Improve Line Capacity (TPH) – Line 2 Line 2 - BD - Capacity TPH 26.0 25.0 24.0 23.0 22.0 21.0 20.0 19.0 18.0 17.0 16.0 15.0 14.0 13.0 12.0 11.0 10.0 15- 16- 17- 18- 19- 22- 23- 24- 25- 26- 14- 15- 16- 17- 20- 21- 22- 23- 24- 27- Sep Sep Sep Sep Sep Sep Sep Sep Sep Sep Oct Oct Oct Oct Oct Oct Oct Oct Oct Oct AM 19.5 22.2 22.0 22.1 22.2 23.8 21.0 22.0 19.4 22.6 22.8 23.4 23.3 22.6 21.4 23.6 21.1 23.7 23.7 22.8 PM 20.1 22.7 22.1 22.0 22.7 21.4 21.8 22.2 19.4 22.2 24.1 23.9 23.9 21.0 24.3 24.1 23.1 24.1 21.0 21.6 Off Peak 13.1 14.4 14.5 14.4 14.5 14.6 14.2 14.1 15.0 14.3 14.9 15.1 14.8 15.5 14.6 15.6 15.1 15.6 14.8 15.0 Highest PM average TPH in sample period was 22.7 – exceeded that 7 times in 10 days on new schedule.
INITIAL RESULTS – DECREASE TRIP TIME Improve Trip Time – Line 1 DWN-FIN Trip Time Comparison (mins) FIN-DWN Trip Time Comparison (mins) 67.5 65.5 65 67 64.5 66.5 64 63.5 66 63 65.5 62.5 62 65 61.5 64.5 61 64 60.5 AM PM AM PM Sep15-26 67 65 Sep15-26 63 64 Oct14-27 65 65 Oct14-27 62 65 Trip time improved by 2 minutes or 3% in AM and remained unchanged in PM for Downsview to Finch Trip time improved by 1 minute or 2% in AM and increased by 1 minute or 2% in PM for Finch to Downsview
INITIAL RESULTS – DECREASE TRIP TIME Improve Trip Time – Line 2 KIP-KEN Trip Time Comparison (mins) KEN-KIP Trip Time Comparison (mins) 55 53.2 53 54 52.8 53 52.6 52 52.4 52.2 51 52 50 51.8 49 51.6 48 51.4 AM PM AM PM Sep15-26 54 51 Sep15-26 53 53 Oct14-27 52 50 Oct14-27 52 53 Trip time improved by 2 minutes or 4% in AM and 1 minute or 2% in PM for Kipling to Kennedy Trip time improved by 1 minute or 2% in AM and remained unchanged in PM for Kennedy to Kipling
BENEFITS - LATE-IN OVERTIME Decrease Late Running – Reduce Service Changeovers – Reduce Overtime Costs YUS Operator Weekly Total Late In Hours 700.0 600.0 Late in Hours 500.0 400.0 300.0 200.0 100.0 0.0 W1 W2 W3 W4 W5 W6 W7 W8 W9 W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 Late in Hours 357 603 450 474 475 525 646 486 486 590 512 485 449 456 511 528 485 454 459 463 374 348 399 362 467 481 421 460 476 419 392 330 408 374 432 576 481 453 430 386 403 403 453 Wilson late-in overtime for weeks 42 and 43 was 403 and 453 hrs, only down an average of 13.5 hours from sample period, but below the year-to-date average of 456 per week.
BENEFITS – LATE-IN OVERTIME Decrease Late Running – Reduce Service Changeovers – Reduce Overtime Costs BD Operator Weekly Total Late In Hours 700.0 600.0 Late in Hours 500.0 400.0 300.0 200.0 100.0 0.0 W1 W2 W3 W4 W5 W6 W7 W8 W9 W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W W 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 Late in Hours 257 603 387 404 479 428 561 440 467 460 373 352 310 378 331 356 518 344 412 409 297 345 364 299 405 272 326 240 267 283 252 191 261 233 251 232 266 299 313 401 353 161 170 Danforth late-in overtime for weeks 42 and 43 was 161 and 170 hrs, down an average of 190.5 hours – average weekly overtime savings of $12 203.43
ANTICIPATED FURTHER BENEFITS Customer satisfaction will increase Less full line changeovers Less blocking back towards end terminals Less regulation along the line Operator morale Extra step back in peaks gives operators another couple of minutes Finishing late has consistently been one of the biggest complaints Reduction in signals passed at danger incidents (decreased traffic towards end terminals) Initial results are favourable, but still too early to tell if trend will hold
NEXT STEPS Identify further opportunities for service improvements for February 2015 boards • Further enhancements to Line 1 schedule • Improve off-peak weekday service levels and service resilience • Improve Saturday and Sunday service levels
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