✠ ☎ ✟ ✠ ✟ ✞ ✝ ✆ ✂ ✁ NDC InFocus: Settlement with Orders Standard A simpler & more efficient way to settle NDC sales Thibaut Ruy / Philippe Truchet / Gianna Monsch / Momchil Momchilov
✒ ✕ ✍ ✎ ✏ ✑ ✆ ✒ ✓ ✔ ✕ ✖ ✖ ✝ ✗ ☞ ✕ ✍ ✖ ✘ ✙ ✖ ✚ ✛ ✜ ✢ ✕ ✜ ✌ ☛ ✡ ✟ ✠ ✟ ✠ ✟ ✞ ✝ ✆ ☎ ✂ ✁ Agenda • A new Airline Retailing world with NDC and SwO • How does the Settlement of NDC Orders work with the new SwO standard? • What are the benefits for the Industry? • The program roadmap • A transformation built with the Industry, for the industry • Next Steps • Q&A with the SwO Team
✒ ✍ ✔ ✕ ✖ ✖ ✝ ✕ ✗ ✕ ✖ ✒ ✘ ✙ ✖ ✚ ✛ ✜ ✢ ✕ ✜ ✓ ✆ ✟ ✠ ☎ ✆ ✝ ✞ ✟ ✠ ✑ ✣ ✁ ✡ ☛ ☞ ✌ ✍ ✎ ✏ ✂ A new Airline Retailing world with NDC and Settlement with Orders (SwO)
✏ ✒ ☞ ✌ ✍ ✎ ✁ ✑ ✆ ✓ ✡ ✔ ✕ ✖ ✖ ✝ ✕ ✗ ✕ ☛ ✘ ✖ ✠ ✂ ☎ ✆ ✝ ✞ ✟ ✠ ✟ ✤ ✙ ✒ ✜ ✕ ✢ ✜ ✛ ✚ ✖ ✍ Airline Retailing, NDC without SwO Sellers / IATA Travel Agents Airline Offer Order Management Management Ticketing Payment Revenue / Accounting Settlement Accounting
✵ ✒ ✦ ★ ✧ ✦ ✄ � ✜ ✩ ✕ ✢ ✜ ✛ ✚ ✖ ✁ ✦ ✪ ✖ ✱ ✲ ✪ ✴ ✲ ✳ ✲ ✬ ✫ ✪ ✰ ✯ ★ ✮ ✭ ✬ ✘ ✙ ✍ ✠ ✕ ✌ ☞ ☛ ✡ ✥ ✟ ✏ ✠ ✟ ✞ ✝ ✆ ☎ ✂ ✎ ✍ ✑ ✆ ✗ ✕ ✝ ✖ ✖ ✕ ✔ ✓ ✒ Airline Retailing, NDC with SwO Sellers / IATA Travel Agents Airline Offer Order Management Management SWO Payment / Settlement Finance SwO Automation/Integration
✶ ❍ ▲ ❋ ❥ ✐ ❊ ❆ ● ◆ ❊ ❋ ❥ ✐ ❆ ❤ ▼ ❊ ● ❪ ❊ ❆ ❍ ● ❋ ❬ ❭ ❖ ❉ ❆ ❘ ❇ ◗ P P ❑ ❘ ❆ ❇ ❆ ❍ ❘ ❘ ❆ ❋ ❆ ❆ ❫ ● ❑ ● ❣ ❘ ❑ ❢ ❑ ❘ ❡ ❏ ❢ ❆ ▲ ❝ ❜ ❞ ❘ ❝ ❝ ❜ ❛ ❪ ❵ ❨ ▲ P ✷ ✍ ✓ ✒ ✆ ✑ ✏ ✎ ✌ ✕ ☞ ☛ ✡ ✠ ✟ ✠ ✟ ✔ ✖ ✝ ✖ ✜ ✕ ✢ ✜ ✛ ✚ ✙ ✖ ✘ ✖ ✍ ✕ ✗ ✕ ✝ ✞ ✆ ◗ ❙ ▲ ❉ ❑ ● ❚ ❋ ❬ ❋ ❱ ❩ ❫ ❑ ❏ ❘ ❇ ❯ ❦ ☎ s ✂ ✁ ✈ ✉ t ❧ r ❧ ❧ q ♣ ❧ ♦ ♥ ♠ ❆ ❢ ❆ ● ❇ ❏ ■ ❊ ❆ ❍ ❋ ❏ ❊ ❇ ❆ ❉ ❇ ❄ ❈ ❍ ❑ ❆ ❇ ❚ ❋ ❙ ❉ ❆ ❘ ◗ ❆ P P ❖ ❊ ◆ ▼ ▲ ❇ ❅ ❍ ✶ ✿ ✼ ✺ ✹ ✸ ✷ ✾ ❁ ✼ ✽ ✼ ✻ ✺ ✹ ✸ ❀ ✿ ❅ ❂ ❄ ✾ ❀ ❂ ❁ ❁ ❃ ✸ ✺ ✹ ✸ ✷ ✶ ✾ ❂ ● ❑ ❉ ❋ P P ❖ ❋ ❄ ❴ ❊ ❇ ❆ ❍ ● ❋ ❊ ❇ ❆ ◗ ❘ ❇ ❞ ❘ ❘ ❆ ❋ ❝ ❜ ❡ ❝ ❆ ❝ ❜ ❛ ❪ ❵ ❨ ❉ ❉ ❄ ▲ ❬ ❆ ❍ ● ❋ ❬ ❪ ❭ ❱ ▲ ❩ ❨ ❳ ❲ ❱ ❋ ❯ ❊ ❆ ❈ P ❇ ❆ ❅ ❅ ❄ ✒ ❫ ❑ ❏ ❘ ❇ ◗ Data flows to enable the Settlement in 2020 Carrier NDC or Finance Seller Finance Seller Airline
✒ ⑨ ✟ ✠ ✟ ✞ ✝ ✆ ☎ ✂ ✁ ⑨ ❸ ⑤ ❶ ✡ ⑨ ⑥ ⑤ ④ ③ ⑨ ❸ ❼ ❻ ❶ ⑨ ❺ ✠ ☛ ⑨ ✗ ✜ ✕ ✢ ✜ ✛ ✚ ✖ ✙ ✘ ✖ ✍ ✕ ✕ ☞ ✝ ✖ ✖ ✕ ✔ ✓ ✒ ✆ ✑ ✏ ✎ ✍ ✌ ❶ ⑩ ⑩ ⑧ ⑨ ⑩ ❷ ❶ ⑨ ⑤ ⑤ ⑨ ⑧ ❸ ② ① ⑦ ⑥ ⑤ ④ ③ ② ① ⑤ ❹ ✂ ① ⑨ ⑧ ⑧ ② ① ⑦ ③ ❺ ✇ ③ ⑨ ❸ ⑤ ⑨ ❶ ⑨ ⑥ ⑤ ④ ✇ The SwO Standard Framework is enabled Contractual Technical PaConf*/42 - October 2019 approved PSC* - October 2019 approved Resolution 866 – Update to Definitions of SwO Standard Carrier-Seller Terms Used in Passenger Agency Programme • PSC Resolution 750a Resolutions to enable SwO usage • SwO messaging standard Rel 19.2. • Unanimously approved by PSC on 14 Nov 2019 WAW
✒ ✖ ✕ ✖ ✖ ✝ ✕ ✗ ✕ ✍ ✘ ✓ ✙ ✖ ✚ ✛ ✜ ✢ ✕ ✜ ✔ ✒ ✠ ✆ ☎ ✆ ✝ ✞ ✟ ✠ ✟ ❽ ✁ ✡ ☛ ☞ ✌ ✍ ✎ ✏ ✑ ✂ Settlement with Orders : How does it work ?
❄ ❋ ➆ ➂ ➔ ➃ ➜ ➑ ➆ ◆ ➃ ▼ ❚ ➝ ➞ ➟ ✍ ➠ ➞ ➛ ➙ ✍ ❏ ❙ ● ❇ → ❈ ◗ ❅ ❅ ❤ ➔ ❆ ❋ ◆ ▼ ❚ ➣ ↔ ↕ ➟ ➠ ❈ ✖ ✕ ✖ ✖ ✝ ✕ ✗ ✕ ✍ ✘ ✓ ✙ ✖ ✚ ✛ ✜ ✢ ✕ ✜ ✔ ✒ ➡ ✟ ✁ ✂ ☎ ✆ ✝ ✞ ✟ ✠ ✠ ✆ ✡ ☛ ☞ ✌ ✍ ✎ ✏ ✑ ➋ ❤ ❉ ➂ ➄ ➅ ➆ ➇ ➂ ➃ ➈ ➉ ➈ ➂ ❋ ➊ ◗ P ➋ ❄ ❅ ❅ ❆ ➃ ➁ ❏ ❑ ❉ ❆ ❇ ❾ ❚ ● ❿ ❢ ❆ ❘ ❘ ➀ ◗ ❢ ❢ ❏ ❘ ❢ ❆ ❑ ❇ ✒ ❚ ◗ ➑ ➃ ➃ ➂ ❏ → ◗ ◗ ❙ ➒ ➓ ➔ ➒ ❘ ❊ ➐ ➏ ➎ ▼ ❣ ❫ ❑ ❋ ➍ ◆ ❚ ➌ SwO between Carriers and Sellers Seller Airline Order Order Distribution: Management Management Order processing System System Finance System Finance: Finance System • Order Accounting • SwO Remittance & Settlement processing & Accounting Banks: Transfer of funds processing & Accounting
✠ Ð Õ Ð á ß à Ó Ó Ò Ñ Ï Ó Ð Ó à Õ Ó ß Ð Ñ Ð à Ð Ó ◗ Ó Ó Ò Ñ Ð Ï ❅ ❏ ❘ ❰ â ❆ ❤ ❑ ● ❇ ● ❆ ❍ ➀ Þ Ó ß Ù Ù ➘ Ø ➹ ➧ Ü ➨ ➪ Ù ➪ ➵ Û Ú ➲ ➸ ➘ ➻ ➸ ➵ ➳ ➲ ➚ Ð ❆ Ý ❆ ❊ ❑ ◗ P ❊ ❆ ▲ ❤ ➘ ❑ ● ❇ ● ❆ ❍ ➀ Ú ➯ à á Ù ✟ ✑ ✏ ✎ ✍ ✌ ☞ ☛ ✡ ✠ ✠ ✒ ✟ ✞ ✝ ✆ ☎ ✂ ✁ Õ Ô ✆ ✓ Þ ✙ ✁ ✒ ✜ ✕ ✢ ✜ ✛ ✚ ✖ ✘ ✔ ✖ ✍ ✕ ✗ ✕ ✝ ✖ ✖ ✕ Ð Ó Ð Ñ ❋ â Ð Ó à Õ Ó ß Ð Ð ❘ Þ Ó Ó Ð Ý Ð Ó à Õ ❆ ❘ Ó ❅ Ð Ý ❅ ❏ ❘ ◗ ❰ ❇ ❆ ❊ ❍ ❑ ● ❇ ◆ ❘ ❑ ❆ ❢ ❆ ➲ ➲ ➸ ➲ ● ❆ ❍ ➀ ➻ ➺ ➸ ➵ ➳ ● ➴ ➟ ✍ ➘ ➹ ➾ ➻ ➽ ❇ ❑ ➻ ➬ ✔ ✃ ✕ ✝ ➱ ✗ ➟ ➮ ➸ ❤ ❘ ❊ ❆ ❖ ➷ ❆ ▲ ❆ ➼ ➺ ➥ ➲ ➟ ➼ ➻ ➺ ➸ ➵ ➲ ➳ ➲ ➻ ➯ ➭ ➫ ➩ ➨ ➧ ➦ ✜ ➽ ➾ ➸ ➾ ➵ ➲ ➳ ➸ ➶ ➳ ➳ ➪ ➩ ➩ ➨ ➧ ➻ ➺ ➯ ➲ ➚ ➯ ✕ ✖ ✖ Ï ✝ Õ Ô Ó Ò Ñ Ð ❅ ✖ ❏ ❘ ◗ ❰ ❇ ❆ ❅ ❊ ✖ ✕ ● ➵ ➲ ➧ ➚ ➵ ➘ ➲ Ø ➘ ✔ ➸ ➸ ➶ ➳ ➲ × Ö ➢ ✝ ❑ ❇ ✗ ◆ ✏ ❒ ➟ ❐ ✍ ✙ ✕ ✏ ✍ ✖ ➤ ✖ ✍ ✕ ✗ ✕ ✜ ✆ ❐ ❮ ❆ ❤ ❑ ● ❘ ❘ ❏ ❢ ❆ ▲ ✕ ✕ ✍ ✙ ✝ ✜ ✙ ✕ SwO messaging flow Seller System Airline System (Mid-/Back-office - Finance) (Finance) 1 Clearance ID: 202095400000111 Clearance ID: 202095400000111 Agreement ID: 1234567890 Agreement ID: 1234567890 2 2 Commitment ID: 0987654321 Commitment ID: 0987654321 Settlement Platform Payee: Airline ABC 945 Payee: Airline ABC 945 Payer: Agent X Payer: Agent X Currency: EUR Currency: EUR Net Clearance Amount: 1’000 Net Clearance Amount: 1’000 3 4 Settlement Date: DD MM YYYY Remittance Date: DD MM YYYY Remit ID : SWR00000001 Settle ID : SWS00000001
✁ ❾ P ➋ ❄ ❅ ❅ ❆ ❇ ❄ ❇ ❉ ❆ ❇ ❚ ➊ ● ❿ ❢ ❆ ❑ ❘ ➀ ◗ ❢ ❢ ❏ ❘ ◗ ❋ ❆ ❑ ❢ ❆ ❑ ❘ ➀ ◗ ↔ ❢ ❏ ❘ ❢ ❆ ❘ ➈ ➁ ➂ ➃ ➄ ➅ ➆ ➇ ➂ ➃ ➈ ➉ ➂ ❢ ❑ ● ✕ ✏ ✑ ✆ ✒ ✓ ✔ ✕ ✖ ✖ ✝ ✕ ✗ ✍ ✍ ✖ ✘ ✙ ✖ ✚ ✛ ✜ ✢ ✕ ✜ ✒ ✁ ✎ ✌ ❘ ❆ ➁ ➂ ➃ ➄ ❋ ➊ ◗ P ➋ ❄ ❅ ❅ ❇ ☞ ✁ ✂ ☎ ✆ ✝ ✞ ✟ ✠ ✟ ✠ ✡ ☛ ❿ ❢ ❚ æ å ➑ ➐ ➓ æ æ ➂ ➔ ç ➑ è ➍ ➑ æ ➑ ä ➑ ➐ ➑ ➔ æ ➍ ➎ ➏ ➁ ❾ ➆ ➆ ➆ ä ➑ ➟ ↕ ➔ ➙ ➃ ➛ ➆ ➂ ➔ ➃ ➜ ➑ ➆ ➞ ✍ ä ➠ ➍ ➎ ➏ ➁ ➂ ➆ ➆ ➓ ➑ ➆ ã ➍ ➑ ➓ ➂ ➆ ↔ ➆ ➛ ➃ ➙ ➔ ↕ æ ➔ ➔ ➑ ➐ ➑ ä æ ➂ ➃ ➑ ✍ ❇ ❆ ❉ ❇ ❄ ➠ ➟ ➜ ➞ ➠ ✍ ➟ ➞ ➆ ➑ æ ➍ ã ➆ ➑ ➆ ➑ æ ➔ ä é ➑ ➓ ➆ ➆ ➂ ➁ ➔ ➓ Offer Order supplier Finance System Management System Order SwO beyond Carrier-Seller settlement Offer Order Finance System Management retailer System Order Mid-/Back-office Seller Finance System Management Post Booking System Order
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