CAM.oregon.gov 9/19/18 cam.communications@state.or.us Monthly Statewide CAM Call-in September 19, 2018 If you are not connected through Join by phone +1 (503) 934-1400 Conference ID: 916394 1 CAM.oregon.gov cam.communications@state.or.us Call Agenda • Agenda: • Opening remarks from APD Director Ashley Carson Cottingham • Project Updates • CAM Launch (numbers and lessons learned) • Statewide Implementation • Training dates • Engagements prior to go-live • Some things to know prior to implementation (use of existing systems, creating person accounts) • System Demonstration • Q&A 2 CAM September Statewide Monthly Call-In 1
CAM.oregon.gov 9/19/18 cam.communications@state.or.us Opening Remarks Ashley Carson Cottingham (APD Director) 3 Project Updates Kairi Orejuela (CAM Analyst) 4 CAM September Statewide Monthly Call-In 2
CAM.oregon.gov 9/19/18 cam.communications@state.or.us CAM Launch • CAM launched in NWSDS AAA and District 10 APD on July 9 th . • Initial offices have now been using CAM for just over 2 months 5 CAM Launch • Feedback from the first roll-out of CAM has been collected and some system refinements have been made to CAM as a result • Ability to add multiple reporters to a single intake • Ability for more than one supervisor to see reports that need reviewed 6 CAM September Statewide Monthly Call-In 3
CAM.oregon.gov 9/19/18 cam.communications@state.or.us Use of CAM in #s as of 9/17/18 Intakes in Final Status Process 2% 9% Assigned for Investigation 23% 67% Closed at Intake 7 Statewide Implementation Rollout #1 7/9 July 2018 Bend, Salem & North Coast D10 and D1/D3/NWSDS - Complete Rollout #2 Albany and Eastern Oregon 2018 Oct D4/OCWCOG, D9, D12, D13, D14) ➢ Training in Late September Rollout #3 Portland & surrounding area Nov 2018 D16, D15, D2/Multnomah ➢ Training in October Rollout #4 South-west Oregon Dec 2018 D5/Lane, D6, D7, D8, D11 ➢ 8 Training in Nov/Dec CAM September Statewide Monthly Call-In 4
CAM.oregon.gov 9/19/18 cam.communications@state.or.us Statewide Implementation – weekly check-ins with Project • Project team will be meeting weekly with each roll-out area 6 weeks prior to the Go-Live for each roll-out • Weekly topics will include items such as: • Training details • Collection of CAM users • Technical readiness and preparedness • Sharing of lessons learned • Information to share with CAM users prior to training • How existing systems will be used post-CAM implementation 9 Statewide Implementation – Training • Will be offered throughout the state in the geographic area of the roll-out • Will be in-person classroom sessions and users will be on computers to practice within CAM • 3 days in duration (8:30-4:30 each day) • Will include scenario based exercises for participants to complete, including step by step instructions 10 CAM September Statewide Monthly Call-In 5
CAM.oregon.gov 9/19/18 cam.communications@state.or.us Statewide Implementation – Training Training is organized into 4 sections: 1. CAM Basics 2. Intake and Screening 3. Investigations 4. Support Tools 11 Statewide Implementation #2 Rollout #2 Albany and Eastern Oregon 2018 Oct OCWCOG, D9, D12, D13, D14 D9 (Hood River/Wasco/Sherman/Gillam); D12 (Morrow/Umatilla); D13 (Wallowa/Union/Baker); D14 (Malheur/Harney/Grant); OCWCOG AAA (D4/Lincoln/Benton/Linn). • Weekly check-ins started Aug. 27 and will go through Oct. 5 • 4 trainings will be available in multiple locations across 2 sets of dates (Sept. 25-27 & Oct. 2-4) • Go-Live Oct. 8. • Project team will provide on-site support at 5 locations the week of Go-Live (Oct 8-12) to assist with user adoption of CAM. 12 CAM September Statewide Monthly Call-In 6
CAM.oregon.gov 9/19/18 cam.communications@state.or.us Statewide Implementation #3 Nov 2018 Rollout #3 Portland & surrounding area D16, D15, Multnomah Co AAA Multnomah County AAA (D2 Portland area); D15 (Clackamas); D16 (Washington/Columbia). • Weekly check-ins for rollout #3 will occur 9/24 – 11/2 • 6 trainings will be available in 2 sites (Tigard and Portland). • Trainings will be offered Oct. 16-18, Oct. 23-26 and Oct. 30-Nov. 1. • Go-Live Nov. 5. • Project team will provide on-site support at 4-5 locations the week of Go-Live (Nov. 5-9). 13 Statewide Implementation #4 Rollout #4 South-west Oregon Dec 2018 Lane COG AAA, D6, D7, D8, D11 LCOG AAA (Lane D5); D6 (Douglas); D7 (Coos/Curry); D8 (Josephine/Jackson); D11 (Klamath/Lake). • Weekly engagements for rollout #4 will occur 10/29 – 12/7 • 6 trainings will be available across 4-5 locations. • Trainings will be offered Nov. 14-16, Nov. 27-29 and Dec. 4-6. • Go-Live Dec. 10. • Project team will provide on-site support at 5 locations the week of Go-Live (Dec. 10-14). 14 CAM September Statewide Monthly Call-In 7
CAM.oregon.gov 9/19/18 cam.communications@state.or.us Some Things To Know • Existing person accounts from previous systems were not loaded into CAM. Person accounts in CAM will need to be created for each person in CAM • OACCESS “Create New” button within the APS tab will be disabled once your area “Goes Live” with CAM. Cases can still be finalized within OACCESS, but there will not be the ability to create new cases. 15 System Demo Using Quick Intake 16 CAM September Statewide Monthly Call-In 8
CAM.oregon.gov 9/19/18 cam.communications@state.or.us Q & A . cam.communications@state.or.us CAM.oregon.gov 17 CAM September Statewide Monthly Call-In 9
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