Metrics You Should Use (but Don’t) @catswetel at #YOW18
Metrics You Should Use (but Don’t) @catswetel at #YOW18
If you don’t know WHY you are measuring what you are measuring, just don’t.
Thank you for attending my TED talk.
If you don’t know WHY you are measuring what you are measuring, just don’t.
Decisions Options Sensitivities @catswetel at #YOW18
Balance is key.
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
QUALITY RESPONSIVENESS Software Development Performance Index PRODUCTIVITY PREDICTABILITY
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
QUALITY RESPONSIVENESS What’s missing? PRODUCTIVITY PREDICTABILITY
“The RIGHTER we do the WRONG thing, the WRONGER we become.” -- Dr Russell Ackoff @catswetel at #YOW18
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
Statistical Method from the Viewpoint of Quality Control Walter A Shewhart
Quality is a characteristic of a relationship with a user @catswetel at #YOW18
@catswetel at #YOW18
Time in Process Units of time per unit of work @catswetel at #YOW18
TIME IN PROCESS SCATTER PLOT TIME IN PROCESS DATE DELIVERED
90% TIME IN PROCESS 50% DATE DELIVERED
TIME IN PROCESS SCATTER PLOT TIME IN PROCESS DATE DELIVERED
FREQUENCY TIME IN PROCESS @catswetel at #YOW18
FREQUENCY TIME IN PROCESS @catswetel at #YOW18
@catswetel at #YOW18
WEIBULL DISTRIBUTION @catswetel at #YOW18
WEIBULL DISTRIBUTION ….maybe? Definitely not normal. @catswetel at #YOW18
Stop trying to make everything normal (and overly complicated) @catswetel at #YOW18
Tell me a story... TIME IN PROCESS DATE DELIVERED
TIME IN PROCESS DATE DELIVERED
When it comes to non-random… NELSON RULES! @catswetel at #YOW18
MULTIMODAL FREQUENCY TIME IN PROCESS @catswetel at #YOW18
TIME IN PROCESS DATE DELIVERED
90% TIME IN PROCESS AVERAGE DATE DELIVERED
TIME IN PROCESS DATE DELIVERED
FREQUENCY TIME IN PROCESS @catswetel at #YOW18
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
14 14 12 11 10 9 THROUGHPUT 7 5 TIME IN PROCESS 4 Units of work per unit of time DATE DELIVERED
14 14 11 9 7 5 TIME IN PROCESS 4 DATE DELIVERED
14 14 14 12 11 11 10 10 9 9 7 7 5 5 TIME IN PROCESS 4 4 DATE DELIVERED
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
THROUGHPUT
50% 85%
QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY
Leading versus lagging indicators @catswetel at #YOW18
TO DO DOING REVIEW DONE @catswetel at #YOW18
@catswetel at #YOW18
CUMULATIVE FLOW DIAGRAM AVERAGE ARRIVAL RATE @catswetel at #YOW18
CUMULATIVE FLOW DIAGRAM AVERAGE DEPARTURE RATE @catswetel at #YOW18
Positive net flow Negative net flow @catswetel at #YOW18
CUMULATIVE FLOW DIAGRAM AVERAGE WORK IN PROCESS @catswetel at #YOW18
CUMULATIVE FLOW DIAGRAM AVERAGE TIME IN PROCESS @catswetel at #YOW18
LITTLE’S LAW @catswetel at #YOW18
#NOESTIMATES @catswetel at #YOW18
ThInGs YoU mAy NoT hAvE NoTiCeD
Unlabeled axes.
NO red and green. @catswetel at #YOW18
NO story points! No sizing whatsoever! @catswetel at #YOW18
@catswetel at #YOW18
It’s the system , stupid. @catswetel at #YOW18
A cautionary tale… Trends over time. Bring a basket. Measures aligned with intent. Questions? Comments? @catswetel Come see me at the reception! #YOW18
Questions/Comments? Come find me at the reception! Questions? Comments? @catswetel Come see me at the reception! #YOW18
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