metrics you should use but don t
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Metrics You Should Use (but Dont) @catswetel at #YOW18 Metrics - PowerPoint PPT Presentation

Metrics You Should Use (but Dont) @catswetel at #YOW18 Metrics You Should Use (but Dont) @catswetel at #YOW18 If you dont know WHY you are measuring what you are measuring, just dont. Thank you for attending my TED talk. If you


  1. Metrics You Should Use (but Don’t) @catswetel at #YOW18

  2. Metrics You Should Use (but Don’t) @catswetel at #YOW18

  3. If you don’t know WHY you are measuring what you are measuring, just don’t.

  4. Thank you for attending my TED talk.

  5. If you don’t know WHY you are measuring what you are measuring, just don’t.

  6. Decisions Options Sensitivities @catswetel at #YOW18

  7. Balance is key.

  8. QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY

  9. QUALITY RESPONSIVENESS Software Development Performance Index PRODUCTIVITY PREDICTABILITY

  10. QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY

  11. QUALITY RESPONSIVENESS What’s missing? PRODUCTIVITY PREDICTABILITY

  12. “The RIGHTER we do the WRONG thing, the WRONGER we become.” -- Dr Russell Ackoff @catswetel at #YOW18

  13. QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY

  14. Statistical Method from the Viewpoint of Quality Control Walter A Shewhart

  15. Quality is a characteristic of a relationship with a user @catswetel at #YOW18

  16. @catswetel at #YOW18

  17. Time in Process Units of time per unit of work @catswetel at #YOW18

  18. TIME IN PROCESS SCATTER PLOT TIME IN PROCESS DATE DELIVERED

  19. 90% TIME IN PROCESS 50% DATE DELIVERED

  20. TIME IN PROCESS SCATTER PLOT TIME IN PROCESS DATE DELIVERED

  21. FREQUENCY TIME IN PROCESS @catswetel at #YOW18

  22. FREQUENCY TIME IN PROCESS @catswetel at #YOW18

  23. @catswetel at #YOW18

  24. WEIBULL DISTRIBUTION @catswetel at #YOW18

  25. WEIBULL DISTRIBUTION ….maybe? Definitely not normal. @catswetel at #YOW18

  26. Stop trying to make everything normal (and overly complicated) @catswetel at #YOW18

  27. Tell me a story... TIME IN PROCESS DATE DELIVERED

  28. TIME IN PROCESS DATE DELIVERED

  29. When it comes to non-random… NELSON RULES! @catswetel at #YOW18

  30. MULTIMODAL FREQUENCY TIME IN PROCESS @catswetel at #YOW18

  31. TIME IN PROCESS DATE DELIVERED

  32. 90% TIME IN PROCESS AVERAGE DATE DELIVERED

  33. TIME IN PROCESS DATE DELIVERED

  34. FREQUENCY TIME IN PROCESS @catswetel at #YOW18

  35. QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY

  36. 14 14 12 11 10 9 THROUGHPUT 7 5 TIME IN PROCESS 4 Units of work per unit of time DATE DELIVERED

  37. 14 14 11 9 7 5 TIME IN PROCESS 4 DATE DELIVERED

  38. 14 14 14 12 11 11 10 10 9 9 7 7 5 5 TIME IN PROCESS 4 4 DATE DELIVERED

  39. QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY

  40. THROUGHPUT

  41. 50% 85%

  42. QUALITY RESPONSIVENESS PRODUCTIVITY PREDICTABILITY

  43. Leading versus lagging indicators @catswetel at #YOW18

  44. TO DO DOING REVIEW DONE @catswetel at #YOW18

  45. @catswetel at #YOW18

  46. CUMULATIVE FLOW DIAGRAM AVERAGE ARRIVAL RATE @catswetel at #YOW18

  47. CUMULATIVE FLOW DIAGRAM AVERAGE DEPARTURE RATE @catswetel at #YOW18

  48. Positive net flow Negative net flow @catswetel at #YOW18

  49. CUMULATIVE FLOW DIAGRAM AVERAGE WORK IN PROCESS @catswetel at #YOW18

  50. CUMULATIVE FLOW DIAGRAM AVERAGE TIME IN PROCESS @catswetel at #YOW18

  51. LITTLE’S LAW @catswetel at #YOW18

  52. #NOESTIMATES @catswetel at #YOW18

  53. ThInGs YoU mAy NoT hAvE NoTiCeD

  54. Unlabeled axes.

  55. NO red and green. @catswetel at #YOW18

  56. NO story points! No sizing whatsoever! @catswetel at #YOW18

  57. @catswetel at #YOW18

  58. It’s the system , stupid. @catswetel at #YOW18

  59. A cautionary tale… Trends over time. Bring a basket. Measures aligned with intent. Questions? Comments? @catswetel Come see me at the reception! #YOW18

  60. Questions/Comments? Come find me at the reception! Questions? Comments? @catswetel Come see me at the reception! #YOW18

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