International Investor Relations Andreas Goldau Sara Al Sayed
6 Conferences per 8 year 100+ Stock Exchange listings, operating in Investor 10 KEY meetings MARKETS IR TEAM OF TWO More than a Almost DOZEN 4,000 sell side shareholders 320,320,000 analysts shares Market Cap of QR 28 BILLION 2
Ooredoo Kuwait Wataniya Palestine Maldives Ooredoo Indosat Ooredoo Ooredoo Oman Asiacell 3
TWO WAY COMMUNICATION / DIALOG How? ORDS markets the Talking to: company to investors Face to face (conferences, Sell side analysts • • roadshows, reversed Explains the company’s Buy side analysts & fund • • roadshows) equity story to achieve a fair mangers Webcasts of results valuation/reduce funding Retail investors • • Capital Markets Day cost Bond holders • • Website, Spokespersons: CEO, CFO Financial media • • • Media and IR Rating agencies • • Ad hoc email/phone/ • telepresence AGM • 4
Help market develop balanced view of ‘Get the share price up’ company’s prospects Many issues are outside the company’s Identify issues of concern and alert control management External factors Assist in the formulation of strategy Market issues Ensure management awareness of disclosure Sector issues requirements Achieve ‘a fair valuation’ 5
Good IR will... Good IR will... INVESTORS • Ensure proper value is • Encourage new investors. reflected in the share • Build third party support price and rating. and strengthen goodwill. • Encourage ongoing investment. GENERATE SUPPORT VALUE MANAGEMENT Good IR will... Good IR will... • Explain performance and • Help management strategy effectively understand investor perspectives. • Anticipate issues with MANAGEMENT proactive communication. • Align external and internal communications. 6
Conferences IR IS FUNDAMENTALLY AN INTERPERSONAL Investors FUNCTION 3 primary blocks Financial calendar activity • Regular investor contact • Ongoing communication activity • Conference Salesforce A crucial aspect of the marketing process is Calls Briefing personal interaction The product includes your senior management • (head of research etc.), your culture and way of doing business. Interaction needs to be frequent, extensive, • Website proactive and diversified. Investors value access to management. • 7
CONFERENCE ANALYST COMPANY Website CALLS DAYS ORGANISED ROADSHOWS Widely used by investors and Presents earnings, Meetings with different sell-side results and significant levels of management Identify investors events universe Often a first On-site facility tours point of contact Scripted to ensure delivery Group meetings in region of key messages Deepens understanding Sets tone for of operations An opportunity for the communications Convey focus preparedness IRO to strengthen and confidence relationships Reach broad audience TAKING THE LEAD IN REPRESENTING THE COMPANY 8
Results announcements (Mid Feb, Investor meetings (Ooredoo meets with End April, July & October) 100+ investors per year) Main conferences: EFG Hermes in IR Quarterly book for all spokespersons: London/Dubai, Arqaam in Dubai, contains presentations, press releases, HSBC in NY (QE), BoA/Merrill Lynch US (debt consensus numbers, detailed Q&A, conference), Morgan Stanley TMT Barcelona customer & ARPU data and full financial (technology), Citi EM London, Deutsche Bank GEM NY) AGM (Early March) Roadshows (usually before/after conference) Reversed roadshows/site visits 9
• PUBLIC INFORMATION • HISTORIC DATA • FAIR DISCLOSURE • CONFIDENTIAL INFO • FORWARD LOOKING STATEMENTS • SELECTIVE DISCLOSURE 10
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• Feedback to management from investor meetings. • Perception studies with analysts. • Daily share price mailing with industry news/ analyst reports/ media. • Monthly news letter “View on Ooredoo ”. Internal presentations to colleagues. • 12
1 3 5 C ommitment - C larity - C onduit – be a of top message, two way flow of management to strategy, key information the IR process points 2 4 C onsistency - C redibility - talk in good and IROs need to be bad times! authoritative spokespersons 13
Have a corporate Rehearse quarterly Use webcasts, replay presentation for new presentations, prepare functionality and transcripts investors expected Q&A, poll analysts Do investor targeting, get Combine investor Ask for feedback, track suggestions from multiple conferences with roadshows investors, top buyers/sellers sources, peer holdings where possible Be consistent, talk to Use the IR society, QE Keep your website up to investors not only in good network with peers, date, see checklist from times, but also in bad times! benchmark globally Qatar Exchange 14
1 Definitions: IR / Fair disclosure / material information/ buy side/sell side / forward looking statements 2 IR website: http://www.ooredoo.com/en/section/investor-relations 3 Twitter: OoredooIR 4 Link to quarterly result presentation / Ooredoo at a glance Contact: agoldau@Ooredoo.com 15
The broad range of ways in which a quoted company communicates with the various investors-and potential investors in its shares. Enhancing corporate value through effective communications 16
HIGH Regulators IMPORTANCE Buy-side COMPANY XYZ Analyst/PMs CEO BOARD IR Corporate Consultants Broker CFO & FINANCE LEGAL INVESTOR Corporate Sell-side RELATIONS Corporate Business Division Access Analysts Secretariat Media Relations Retail Investor FREQ UENCY LOW HIGH LOW 17
2 BUY-SIDE analysts usually work for a pension SELL-SIDE analysts work for a brokerage or firm that fund or mutual fund company. These individuals manages individual accounts and makes recommendations to the perform research and make recommendations to clients of the firm. Sell-side analysts are those who issue the often- the money managers of the fund that employs heard recommendations of "strong buy," "outperform," "neutral" them. Buy-side analysts will determine how or "sell." These recommendations help clients make decisions to promising an investment seems and how well it buy and/or sell certain stocks. This is beneficial for the brokerage coincides with the fund's investment strategy; because every time a client makes a decision to trade stock, the they'll base their recommendations on this brokerage gets a commission on the transactions. This is not to say evidence. These recommendations, made that sell-side analysts recommend or change their opinion on a exclusively for the benefit of the fund that pays for stock just to create transactions. However, it is important to realize them, are not available to anyone outside the that these analysts are paid by and ultimately answer to the fund. If a fund employs a good analyst, it does not brokerage, not the clients. Furthermore, the recommendations of a want competing funds to have access to the same sell-side analyst are called "blanket recommendations," because advice. A buy-side analyst's success or talent is they're not directed at any one client, but rather at the general gauged by the number of profitable mass of the firm's clients. These recommendations are inherently recommendations he or she makes to the fund. broad and, as a result, they may be inappropriate for certain investment strategies. When you are considering a sell-side recommendation, it's important to determine whether the recommendation suits your individual investment style. 18
• Treating all investors equally , and that’s by disclosing company information at the same time for all and not favoring anyone. • Price sensitive information is not accidentally given out – Price sensitive information should not be selectively disclosed either on purpose or by accident. • Output is controlled – only authorised spokespersons should be allowed to communicate with the press or media to ensure the consistency and rigour of all corporate communications. . 19
Information which would be likely to affect a stock's price once it becomes known to the public. Examples include: A takeover, a divestiture, significant management changes, and new product introductions. also called material news. 20
• We give guidance with FY results in February for the current year on Group level only, NOT on Opco level (except Indosat Ooredoo) • Revenue, EBITDA & Capex 21
• Transparency and disclosure • Consistency of information 60-80 % 20-40 % Perception & Financial understanding of • Corporate positioning performance performance • Managing expectations • Accessibility to management 22
1 Corporate Brokers Accounts and 5 Web Designers 2 Investment Banks 6 Shareholder ID Financial PR 3 Agencies 7 Lawyers Investor Relations 4 advisors 23
INTERNATIO- DIVERSIFIED NAL AND COMMUNICATI BALANCED ONS PORTFOLIO COMPANY EXPERIENCED GOVERNMENT MANAGEMENT OWNERSHIP FINANCIAL CLEAR VISION AND AND FOCUSED CREDIT STRATEGY STRENGTH …is backed by a strong foundation 24
OOREDOO HAS OUTPERFORMED THE MARKET FOR THE PAST 12 MONTHS 25
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