Integrated Performance Excellence Dr. Mecca Salahuddin Director of Strategic Initiatives and Performance Excellence Dr. Beatriz Joseph, Vice President of College Services, Palo Alto College
Overview o The Alamo Way Policy o Student Success Policy o Strategic Alignment Across The Alamo Colleges District o ACD Strategy Map o Performance Excellence – Tools and Events o Performance Review Structure o 4DX / Wildly Important Goal (WIG) o Dashboards o What’s Next?
THE ALAMO WAY Student Principle-Centered Performance Success Leadership Excellence Board Policy B.9.1
STUDENT SUCCESS PERFORMANCE MEASURES ! Graduation Rates ! Graduates ! Retention Rates ! Transfer Rates ! Course Completion Rates ! Productive Grade Rates ! Persistence Rates ! Employment Rates ! Licensure Pass Rates ! Success Rates In Developmental Education Board Policy F.6.1
Putting It All Together: Putting It All Together: Putting It All Together: Integrated Performance Excellence Integrated Performance Excellence Integrated Performance Excellence Strategic Alignment Across The Alamo Colleges District
Putting It Together: Integrated Performance Excellence Alamo Way Policy ! Student Success ! Principle-Centered Leadership ! Performance Excellence
Putting It Together: Integrated Performance Excellence Alamo Way Policy Strategic Plan ! Student Success ! Mission, Vision and Values ! Principle-Centered ! Strategic Objectives Leadership ! Performance I. Student Success Excellence II. Principle-Centered Leadership III. Performance Excellence
Putting It Together: Integrated Performance Excellence Strategic Plan Strategy Map Alamo Way ! Student Success ! Mission, Vision and ! Stakeholder’s Imperatives Values ! Principle-Centered ! Strategic Objectives (3) ! Strategic Objectives Leadership ! Key Strategic Priorities (6) ! Performance I. Student Success ! Measures of Success Excellence II. Principle-Centered I. Targets Leadership II. Projections III. Performance Excellence III. Actual
Strategy Map: Alamo Colleges District Stakeholder Imperatives: Texas THECB 60X30: At least 60% of Texans ages 25-34 will have a postsecondary credential or degree by 2030 San Antonio SA 2020: Ensure 50% of adults in San Antonio will have earned a two-or four- Key Customers: year degree by 2020 ! ! ! ! Students Employers Universities Secondary Education
PERFORMANCE EXCELLENCE ! Focus PDCA ! Dashboards TOOLS ! 4DX ! Surveys EVENTS ! Data Days ! PVC/Board Reports ! 4DX Summits
Performance Review Structures Alamo Colleges District Structure Palo Alto College Structure Team Review Areas Frequency Team Review Areas/Actions Frequency Updates on KPIs and comparisons as data changes PVC Weekly Board CPU KPI performance; modify KPIs; set targets Annually occur; MVV; Strategic Direction ACD & College Semi- Data Days – Action Plans & KPIs CPP, KPIs and comparisons as data changes occur; Leadership Annually VP Team Weekly MVV; Strategic Direction WIG and CPU KPIs and comparisons; SP PVC progress; updates on MVV; budget matters; Weekly CPP, LPIs and comparisons as data changes occur; financial performance E-Team budget development and status; staff initiatives, Weekly proposals and actions Action plan progress; updates on KPIs; VC/VP Monthly coordination and issue resolution Budget status; CPP; KPIs, comparisons; PTP CLT Bi-Weekly WIG, CPU, KPI performance; KPIs and academic initiatives, proposals and actions College comparisons as data changes occur; SP Leadership progress; budget development and status; Weekly Teams financial performance; staff initiatives, proposals PRC Program Review Process Annual and actions Review, evaluate, prioritize, and allocate Budget Teams Annual Review, evaluate, prioritize, and allocate financial financial resources RAC Annual resources Program Program Review Process and Outcomes Annual Review Teams
Performance Review PALO ALTO Development COLLEGE and Deployment
Strategy Map: Palo Alto College Stakeholder Imperatives: Texas THECB 60X30: At least 60% of Texans ages 25-34 will have a postsecondary credential or degree by 2030 San Antonio SA 2020: Ensure 50% of adults in San Antonio will have earned a two-or four- Key Customers: year degree by 2020 ! ! ! ! Students Employers Universities Secondary Education
4DX Model: The Four Disciplines Of Discipline 3 Execution KEEP A COMPELLING Process SCOREBOARD Engagement Discipline 1 Discipline 2 Discipline 4 ACT ON CREATE A FOCUS ON THE LEAD CADENCE OF THE WILDLY MEASURES ACCOUNTABILITY IMPORTANT (WIG) Leverage Accountability Focus
4DX: Alamo Colleges District & Palo Alto College Discipline 1 Discipline 1 Discipline 1.1 (ACD) (PAC) (PAC) FOCUS Increase number of Increase number Increase completion Degrees & Certificates of Degrees & of ISP from 0% to from 1,363 to 1,498 Certificates 60% of students with 42+ credit hours Discipline 2 Discipline 2 LEVERAGE (PAC) (PAC) Peer Advisors: Contact Certified Advisors: 90% of student advising Conduct 3 advising appointments per week sessions per week per per Peer Advisor Certified Advisor
Discipline 3 (PAC) Discipline 3 (PAC) Discipline 3 (PAC) ENGAGEMENT ACCOUNTABILITY Palo Alto College 323 423 Degrees & 30% Certificates Increase Fall 2015 Fall 2016 Awarded
RESULTS
Wildly Important Goal (WIG) 114% Increase The Number Of Degrees & Certificates Awarded Increase Palo Alto College: ! 724 Degrees & Certificates Awarded in 2005-2006 ! 1,549 Degrees & Certificates Awarded in 2017-2018
Wildly Important Goal (WIG) 244% Increase The Number Of Degrees & Certificates Awarded Increase Alamo Colleges District: ! 3,707 Degrees & Certificates Awarded in 2005-2006 ! 12,756 Degrees & Certificates Awarded in 2017-2018
OUR MOONSHOT What’s Next… What’s Next… Measurement and Measurement and Analysis Through an Analysis Through an Equity Lens: Equity Lens: ! Equality of Opportunity Equality of Opportunity Project Project ! CLIMB Initiative CLIMB Initiative
Q & A Panel Roberto Zarate , Board of Trustee, District 5 Clint Kingsbery , Board of Trustee, District 8 Dr. Yvonne Katz , Board of Trustee, District 7
Thank you. Stay connected at alamo.edu/baldrige
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