Information Technology Department FY 2016/2017 MOE BUDGET - PowerPoint PPT Presentation

Information Technology Department FY 2016/2017 MOE BUDGET PRESENTATION TIM DUPUIS, CIO/REGISTRAR OF VOTERS APRIL 2016 1

Mission Statement  Provide Alameda County with Technology Services focused on:  Strategic Planning and Consulting  Infrastructure and Cloud Services  Application Services  Radio and Telephony Services  Web/Mobile Technologies  Project/Portfolio Management  Open Data  Citizen Engagement 2

Mandated Services  The Information Technology Department provides support services to departments in carrying out their mandated services.  All services are discretionary . 3

Innovation - Google Innovation Lab Public/Private Partnership Cross Department Collaboration 8 G O F ORWARD N OW S OLUTIONS I NNOVATION P RIORITIES S TATUS Safe Communities/Health/ 211 Project Kick-off Hunger/Housing Customer Service Board Resolution One Community In-Progress ALCOBIZ Customer Contract Portal One Community In-Progress ready.acgov.org enhancements Emergency Preparedness Complete Emergency Notification System (ENS) Emergency Preparedness Complete • 5 Innovation Priorities AlcoPAL One-Stop-Shop Permit Portal One Community Complete • 8 Go Forward Now Solutions Back Stories Video Education/Jobs 1 of 3 Complete Customer 10X Focused Search Engine All In-Progress

Innovation - Innovate AC Website Our Projects Our Journey Mobile Friendly Our Champions Share Ideas 5

Citizen Engagement - Data Sharing EDP Open Data/ Open Budget Citizens Academy Apps Challenge 2015 220+ Data Sets James Logan High School Social Videos Media Apps Challenge 2016 Mini-Hackathons Student Intern Program Alameda County Conference Center 6

Citizen Engagement - Permit Portal • Permit Portal released in December 2015 • Average of 42,000 hits per month 7

Citizen Engagement – Human Trafficking • SB1193 Compliance • Awareness • Education • Community Involvement • Enforcement Community Day of Action scheduled for April 2016 8

System Modernization  Completed the ALCOLINK Financials and Human Resource Management Systems (HRMS) upgrade to PeopleSoft Version 9.2.  Upgraded the Social Services Integrated Reporting System (SSIRS) resulting in increased capacity, high availability and failover.  Successfully integrated with the Sheriff’s new Jail Management System. . SSIRS 9

Process Re-engineering  Re-engineered business processes to reduce paper, eWaste and improve workflow. Combined Charities Technology Reuse Program Automated Onboarding 10

Mobility  Expanded and supported a secure, reliable infrastructure for Alameda County :  Office 365 Licensing countywide consolidation has been completed. Migration to Office 365 Cloud in progress.  Completed Virtual Desktop offering for County . agencies/departments.  Completed first phase of NextGen Core Network Upgrade. 11

Telephony and Radio Services  Upgraded VoIP Telephony for Broadway Hub supporting 12 facilities and 2,500 users.  Completed Telephone build-out for new 1111 Jackson Street.  Partnered with the East Bay Regional Communications System Authority (EBRCSA) and the City for Oakland to start migration of all Oakland public agencies using radio services to the EBRCSA radio network.  Continued to deploy Voice over Internet Protocol (VoIP). 12

Awards and Recognition - 2015 • Best Agency Application • 6 Achievement Awards • 5 Solution Awards • 7 Significant Achievement Awards • Merit Award Recipient • Ranked 7 th in the Country • Excellence in Technology Award • • 2015 Innovation Award Chef's Award 13 4/13/2016

Partnerships HRS/Auditor PSFT Upgrade Human Resources Public Works District Attorney SmartErp El Nino Videos Human Trafficking App Health Care Services CAO/GSA Permit Portal ALCOBIZ Alameda County Sheriff’s Office Probation Social Services Agency Urban Shield Probation Ready Portfolio Management 14

2016-2017 Goals  Continue focus on the Alameda County Data Sharing Initiative and Citizen Engagement :  Redesign the acgov.org website and incorporate the Google Search Appliance to promote a modern customer experience.  Continue focus on the Alameda County Data Sharing Initiative and Citizen Engagement by:  Holding internal and external hackathons;  Leveraging Social Media;  Building/updating County websites;  Developing mobile/web apps;  Creating videos. 15

2016-2017 Goals  Implement the Countywide Efficiency Initiative :  Continue to modernize legacy systems:  Upgrade PeopleSoft Tools to support ALCOLINK Financials and the Human Resource Management System.  Partner with the Assessor to deliver on the Property Modernization Roadmap implementing Unsecured Account Management.  Partner with the Courts and Criminal Justice Partners to implement the Docket Phase of the eCRIMS Modernization Project including integration with Odyssey Case Management System.  Deploy Office 365 for County Agencies/Departments enabling collaboration through cloud technologies.  Continue building new imaging applications and utilizing electronic signature technology to reduce paper and improve workflow. 16

2016-2017 Goals  Improve Alameda County Services and Information Delivery :  Partner with the Social Services Agency to develop a Workforce Distribution Tool to automate assignment of case actions.  Complete upgrades to the County’s core network ( NextGen).  Assess soft phone viability for end users.  Continue to deploy Voice over Internet Protocol (VoIP).  Partner with EBRCSA and the City of Oakland to start migration of all Oakland Radio subscribers to the EBRCSA radio network. 17

Changes to Policy and Human Impact  The Information Technology Department:  Is an Internal Services Fund.  Depends on budget from department revenues.  Performs Technology Services for departments and agencies to improve efficiencies.  Provides indirect support for the public.  Reductions in department IT funding will impact our ability to provide technology solutions that benefit the employees and constituents of Alameda County. 18

Financial Summary 2016-2017 MOE Overview 2015-2016 2016-2017 Change from 2015-2016 Budget Approved Maintenance ITD Amount % Budget Of Effort Appropriations $63,360,588 $70,825,315 $7,464,727 11.78% Revenue $63,360,588 $70,825,315 $7,464,727 11.78% Net $0 $0 $0 0.00% FTE – Mgmt 156.99 164.57 7.58 4.83% FTE – Non Mgmt 67.83 62.67 -5.16 -7.61% Total FTE 224.82 227.24 2.42 1.08% 19

FY 2016-2017 Appropriation: $70,825,315 Depreciation & Indirect Cost Non-Discretionary Services & $3.6M Other Financing Uses Supplies, $2.4M (5.0%) $3.9M (3.5%) (5.5%) Salary & Employee Benefits $39.5M (55.8%) Discretionary Services & Supplies $21.4M (30.2%) 20

Major Components - Net County Cost Change Component Net Change Increased Salary & Employee Benefits $2,857,960 Increased Discretionary Services & Supplies $1,034,841 Increased Non-Discretionary Services & Supplies $166,226 Increased Other Charges (Indirect Cost & Depreciation) $159,886 Increased Other Financing Uses $3,245,814 TOTAL APPROPRIATION CHANGE $7,464,727 Increased Charges for Services, Sales of Goods & Services $4,218,913 Increased Residual Equity Uses $3,245,814 TOTAL REVENUE CHANGE $7,464,727 NET COUNTY COST: $0.00 21

Financial Summary 2016-2017 MOE Overview 2015-2016 2016-2017 Change from 2015-2016 Budget Approved Maintenance CORPUS Amount % Budget Of Effort Appropriations $3,397,454 $3,452,254 $54,800 1.61% FTE – Mgmt 1.00 1.00 0.00 0.00% FTE – Non Mgmt 0.00 0.00 0.00 0.00% Total FTE 1.00 1.00 0.00 0.00% CORPUS = Criminal Oriented Records Production Unified System 22

Components - Net County Cost Change Component Net Change Increased Salary & Employee Benefits $4,422 Increased Discretionary Services & Supplies $5,987 Increased Non-Discretionary Services & Supplies $44,391 CORPUS TOTAL APPROPRIATION CHANGE $54,800 Increased Financing Sources $0 TOTAL REVENUE CHANGE $0 NET COUNTY COST: $54,800 23

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