Technology Improvement Plan Department of Information Technology Thomas A. McQuillan – CIO February 28, 2015
Technology Improvement Plan The Technology Improvement Plan (TIP) was adopted in April as part of the Board’s Capital Improvement Program (CIP) Funds replacement of major county systems and infrastructure Includes cost of both developing the system and the cost of maintenance |2| Technology Improvement Plan – February 28, 2015
Age of Major Application Systems System Implementation Year CAD/RMS 1999 E ‐ 911 System 1995 Jail Management System 2000 Sheriff Management System 2006 Financial Management System 1999 Human Resource System 1994 Tax Administration System 1998 Institutional Network 2012 Land Use System 1999 Development Services Queuing System 2006 Social Services Management System 2006 |3| Technology Improvement Plan – February 28, 2015
TIP Investment by Government Sector 1 6% Community Development $4,750,000 General Government $26,891,970 34% 58% Human Services $2,171,000 3% Public Safety $45,910,854 1 Based upon FY2016 Proposed Budget and Open Projects Previously Appropriated. |4| Technology Improvement Plan – February 28, 2015
TIP Funding Sources (Total = $79,723,824) 1% 4% 12% 5% Cable Franchise Fees $2,580,328 Development Fees $400,000 E911 Fund Balance $9,470,000 Fire Levy $4,000,000 General Fund $62,662,496 79% 1 Based upon FY2016 Proposed Budget and Open Projects Previously Appropriated. |5| Technology Improvement Plan – February 28, 2015
TIP – Public Safety Estimated Cost 1 Expenditures 2 Project Description 800 MHz Radio System $22,245,000 $19,514,968 Public Safety Records Management System $10,672,000 $1,993,466 Computer Aided Dispatch System $6,533,000 $1,972,053 E ‐ 911 System $2,820,000 $700,171 Microwave Radio Equipment – Transmitters $1,000,000 $0 Emergency Dispatch Voice Logging System $850,000 $0 Jail Management System $637,604 $87,604 Upgrades and Improvements – Radio UPS Replacements, Radio Service $553,250 $314,390 Monitor Replacements, Radio Test Equipment, Radio Subscriber Radio Replacements, Fire Stations Alert Encoder System, Tower Site Acquisition, Radio Generator and HVAC Replacements for Radio Sites Microwave Multiplexer Equipment $400,000 $0 Sheriff Management System $200,000 $0 Totals $45,910,084 $24,582,652 1 – Proposed CIP Plan FY2016 – FY2021 2 - Through 1/31/15 |6| Technology Improvement Plan – February 28, 2015
TIP – General Government Estimated Cost 1 Expenditures 2 Project Description Financial Management System $10,300,000 $277,541 Human Resource System $5,544,000 $478,847 Disaster Recovery/Business Continuity $3,356,195 $1,342,437 Tax Administration System $2,000,000 $352,876 Institutional Network Equipment $2,850,328 $893,124 Upgrades and Improvements – Email Upgrade, County Site 911 $978,447 $821,002 Location Project, Policy Mgmt., Unified Communications, MS Office/Windows Upgrade, etc. GIS Data Upgrades $863,000 $257,930 Real Estate Assessments $700,000 $572,230 Virtual Desktops Project $300,000 $115,904 Totals $26,891,970 $5,111,891 1 – Proposed CIP Plan FY2016 – FY2021 2 - Through 1/31/15 |7| Technology Improvement Plan – February 28, 2015
TIP – Community Development & Human Services Estimated Cost 1 Expenditures 2 Community Development Project Description Land Use System $4,400,000 $2,359,845 Development Services Queuing System $350,000 $104,737 Totals $4,750,000 $2,464,582 Estimated Cost 1 Expenditures 2 Human Services Project Description Community Services System $975,000 $550,099 Social Services System $796,000 $175,635 Social Services Electronic Document Management System $400,000 $0 Totals $2,171,000 $725,734 1 – Proposed CIP Plan FY2016 – FY2021 2 - Through 1/31/15 |8| Technology Improvement Plan – February 28, 2015
Links to Previous Presentations & Documents September 23, 2014 Presentation Video: https://www.youtube.com/embed/pqqHsamxno0?feature=player_embedded Presentation Document: http://www.pwcgov.org/government/dept/doit/Documents/DoIT%20Board%20Presentation%209 ‐ 23 ‐ 14%20Sept%2017.pdf April 15, 2014 Presentation Video: https://www.youtube.com/watch?v=8Dd8ds9j1MY&feature=youtu.be September 17, 2013 Presentation Video: https://www.youtube.com/watch?v=y ‐ mL9pw3pp4 April 21, 2013 Presentation Video: https://www.youtube.com/watch?v=cKe ‐ XdFxDIE&feature=youtu.be Questions? |9| Technology Improvement Plan – February 28, 2015
800 MHz Radio System Funded in 2011 & 2012 Budgeted Expenditures $22,245,000 Actual Expenditures through 6/30/14 $17,959,512 Completion Date = 01/31/2017 What does this system do for the community? Allows for dispatching of emergency responders in response to citizen calls for service Provides a dependable, redundant system that is over 99.99% accurate Provides interoperability within the region for emergencies/disasters that cross jurisdictions Provides communication during emergency/disaster events when commercial communications systems go down New system will improve coverage |10| Technology Improvement Plan – February 28, 2015
800 MHz Radio System What does this system do for first responders? Ensures safety of first responders through dependable radio communications available to them to and from the field at all times Why is the system being replaced now? The original system was approaching the end of the manufacturer’s stated support life. Status of project Currently operating on the new system System enhancements continue Constructing infrastructure to a secondary site for continued operations should services be interrupted Working toward establishing another radio tower to improve communications on the eastern end of the County |11| Technology Improvement Plan – February 28, 2015
Computer Aided Dispatch System & Public Safety Records Management System Incrementally Funded from 2011 ‐ 2014 Budgeted Expenditures $17,205,000 Actual Expenditures through 6/30/14 $ 3,961,080 Completion Date 07/05/2017 What does this system do for the community? The Computer Aided Dispatch System (CAD) facilitates dispatchers to initiate, dispatch and track public safety resources in response to a citizen’s call for service The Public Safety Records Management System (RMS) collects, stores and retrieves information regarding public safety incidents for multiple purposes, such as crime analysis, legal proceedings Why is the system being replaced now? The existing system was installed in 1998; the system exceeding industry standards for replacement Status of new system Multiple Modules: Public Safety Personnel, CAD, Fire RMS, Law Enforcement RMS and Crime Analysis Dashboard Modules Public Safety Personnel Module recently implemented |12| Technology Improvement Plan – February 28, 2015
E-911 System Incrementally Funded in 2011, 2014 with Additional Appropriations Planned in 2016 Budgeted Expenditures $2,820,000 Actual Expenditures through 6/30/14 $ 700,171 Completion date 06/30/2017 What does this system do for the community? The E ‐ 911 system provides hardware and software for communications with dispatchers at the public safety answering point. The system also provides the location of the caller in order to initiate services to a caller in the event the caller cannot speak. Why is the system being replaced now? The age of the existing system exceeds industry standards. Status of new system System software and hardware were brought up to supported levels in FY2012 and FY2013, respectively. Staff is developing plans to determine restoration times which will guide future expenditures on systems. Replacement of the system is scheduled for FY2017. |13| Technology Improvement Plan – February 28, 2015
Microwave Radio Equipment - Transmitters Appropriations Planned in FY2017 Budgeted Expenditures $1,000,000 Actual Expenditures through 6/30/14 $ 0 Completion date 05/05/2017 What does this system do for the community? Radio transmitters provide highly reliable public safety grade broadband voice and data communications links between the County’s radio towers and major County facilities. Why is the system being replaced now? The radio transmitters will be end of life in FY2017. Status of new system Future project scheduled for FY2017. |14| Technology Improvement Plan – February 28, 2015
Emergency Dispatch Voice Logging System Funded in 2013 & 2015 Budgeted Expenditures $ 850,000 Actual Expenditures through 6/30/14 $ 0 Completion date 12/31/2015 What does this system do for the community? The voice logging system records citizens’ calls received by dispatchers in the public safety answering point. Why is the system being replaced now? The age of the existing system exceeds industry standards for replacement. Status of new system Funds for procurement of the new system were recently appropriated with the FY2015 budget. No activity to date on this project; reviewing contracts for potential procurement vehicles to upgrade the existing system |15| Technology Improvement Plan – February 28, 2015
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