EMPLOYEE ENGAGEMENT
WELCOME Thank you for taking the time to come and share with us today. • Today’s goals • Core committee • Facilitators
If you had one hour If you could visit What is an of extra free time a any place in the unusual skill day, how would you world, where that you have? spend it? would it be and why? If you had to work but didn’t If you could need the have dinner money, what What is the best with anyone, would you gift anyone has who would it choose to do? be and why? ever given you?
EMPLOYEE ENGAGEMENT PROCESS JUNE - SEPT MAR - APR NOVEMBER JANUARY 2019 2019 2019 2020 WMU SENIOR SURVEY BUSINESS & FINANCE FACILITIES LEADERSHIP LEADERSHIP MANAGEMENT
SURVEY INFORMATION METHODOLOGY Online survey administered: March 11 – April 5, 2019 RESPONSE RATES 2019 Overall Response rate: 1860/3734 – 50% BENCHMARK 2019 WMU Peer Benchmark
15 CORE DIMENSIONS Policies, Resources & Faculty, Administration & Staff Job Satisfaction/Support Efficiency Relations Teaching Environment Shared Governance Communication Professional Development Pride Collaboration Compensation, Benefits & Supervisors/Department Fairness Work/Life Balance Chairs Facilities Senior Leadership Respect & Appreciation
EMPLOYEE ENGAGEMENT PROCESS JUNE - SEPT MAR - APR NOVEMBER JANUARY 2019 2019 2019 2020 WMU SENIOR SURVEY BUSINESS & FINANCE FACILITIES LEADERSHIP LEADERSHIP MANAGEMENT
SENIOR LEADERSHIP Chief of Staff and Secretary Director Internal Audit Board of Trustees Board of Trustees President Executive Director Executive Director Director Intercollegiate Ombudsman General Council Budget and Planning Institutional Equity Athletics Vice President Vice President Provost and Vice President Vice President Vice President Vice President Business and Vice President Marketing and Vice President Diversity and University Government Affairs Research Finance and Chief Student Affairs Strategic Academic Affairs Inclusion Advancement Financial Officer Communication
PRINCIPLES OF COMMUNITY We make each other successful. No one person is greater than the institution, our mission, or TEAM WORK: our goals. We are mission- and institution-focused. We are responsible for making decisions and ACCOUNTABILITY: behaving in a manner that engenders faith and confidence, treats people fairly, and puts our students and society first. We will ask the same of all faculty and staff. We communicate openly and honestly. We thoughtfully consider new ideas that are not our OPENNESS: own. We have a bias for action. We create a well-considered plan, do it, and iterate. We bring good ACTION: ideas into the world first and small pilots, and then improve what works over time. We have a high regard for those who go first in pursuit of bold, provocative, disruptive ideas COLLABORATIVE RISK TAKING: that advance our mission. We learn from our mistakes, but they do not slow our pace. We make generous assumptions about our colleagues’ actions. And when actions have an POSITIVE-INTENT: unwelcome impact or make those assumptions difficult, we address it kindly, directly , and with the intent of positive resolution.
CAMPUS SURVEY RESULTS Pride 69 Job Satisfaction/Support 67 Facilities 67 Supervisors/Department Chairs 67 Benefits & Work/Life Balance 64 Professional Development 63 Respect & Appreciation 52 Teaching Environment 50 Shared Governance 50 Policies, Resources & Efficiency 49 Senior Leadership 49 Fairness 49 Communication 47 Collaboration 46 Faculty, Administration & Staff Relations 42
SENIOR LEADERSHIP Dimensions of Focus SENIOR LEADERSHIP PRINCIPLES OF COMMUNITY COLLABORATION COMMUNICATION
EMPLOYEE ENGAGEMENT PROCESS JUNE - SEPT MAR - APR NOVEMBER JANUARY 2019 2019 2019 2020 WMU SENIOR SURVEY BUSINESS & FINANCE FACILITIES LEADERSHIP LEADERSHIP MANAGEMENT
BUSINESS & FINANCE Vice President for Business & Finance Administrative Assistant, Sr. Executive Assistant Sr. Associate Vice President Associate Vice President Associate Vice President Associate Vice President Director, Public Safety for Finance for Facilities Management for Human Resources for Business Senior Director, Director, Auxiliary Deputy Chief Police Director of Compensation Informational Technology Enterprises Director, Accounting Director, Human Director, Facilities Captain Parking Services Services Resources Financial Management and Debt Planning Director, Logistical Bronco Card Center & Director, Labor Relations Services Security Assistant Director, Budget Office Corporate Reporting & Emergency Management Director, Environmental Texation Administrator Safety & Emergency Management Manager, Cash Management/Investment Director, Human Resources Executive Director, BRCC Director, Business Services
BUSINESS & FINANCE SURVEY RESULTS BUSINESS & FINANCE SURVEY RESULTS Pride (69) 79 Facilities 78 (67) Job Satisfaction/Support (67) 73 Compensation, Benefits & Work/Life… 72 (64) Supervisors/Department Chairs 71 (67) (50) Teaching Environment 64 (63) Professional Development 64 Policies, Resources & Efficiency (49) 60 Respect & Appreciation (52) 59 (49) Senior Leadership 58 (49) Fairness 55 (47) Communication 54 Shared Governance (50) 53 Collaboration (46) 51 (42) Faculty, Administration & Staff Relations 48 *Campus survey results shown for comparison
BUSINESS & FINANCE Dimensions of Focus COLLABORATION PRINCIPLES OF COMMUNICATION COMMUNITY FAIRNESS
EMPLOYEE ENGAGEMENT PROCESS JUNE - SEPT MAR - APR NOVEMBER JANUARY 2019 2019 2019 2020 WMU SENIOR SURVEY BUSINESS & FINANCE FACILITIES LEADERSHIP LEADERSHIP MANAGEMENT
FACILITIES MANAGEMENT Associate Vice President Pete Strazdas Design, Construction, Operations Administrative Services Capital Projects Manager Information Director Planning, Space Senior Director Operations Technology Mgt. and Capital Projects Steve Gilsdorf Erik Dantes David Dakin Director Construction Director Landscape Executive Assistant Labor Relations Specialist Services Services Kimberly Hunt Doreen Brinson John Koestner Mark Frever Manager Organization Director Architecture and Director Maintenance Manager Transportation Performance and Design Services Services Effectiveness Eleonora Philopoulos Anand Sankey Jeff Alexander Ron Robyn Events and Requests Director Engineering Director Power Plant Coordinator John Seelman George Jarvis Gloria Johnson Sustainability Program Associate Director Manager Custodial Services Lu DeBoef Brandy Moran
MOVING FORWARD, TOGETHER What can we do to improve within the next two years? AS A TABLE AS A ROOM INDIVIDUALLY INDIVIDUALLY Discuss and define Brainstorm Share improvement Vote for your 3 improvement ideas, actionable ideas for ideas with the rest favorite ideas for write them on your improvement of the room, listen improvement flip chart for similar themes 2 MINUTES 15 MINUTES 15 MINUTES 15 MINUTES FAIRNESS COMMUNICATION COLLABORATION
NEXT STEPS FEB JAN MAR FUTURE 2020 2020 2020 ACTION ITEMS WORKING GROUP PLAN CREATED FOR PLAN PUT SELECTED DEVELOPED IMPLEMENTATION INTO ACTION
FEEDBACK ❖ Continued participation? ❖ Are you interested in being part of the working group? ❖ Dimensions of Focus? ❖ Do you feel that another dimension deserves equal focus as Communication, Collaboration and Fairness? ❖ Session Feedback? ❖ What can be improved for the next session?
QUESTIONS?
THANK YOU
Recommend
More recommend
