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Dr. Seema Chandhok Dr. Parveen Babbar Study the existing projects and initiatives- exploring the use of mobile phones in University Libraries of Delhi, India. Finding the potential uses of mobile phones in this regard, comparing and


  1. Dr. Seema Chandhok Dr. Parveen Babbar

  2. ž Study the existing projects and initiatives- exploring the use of mobile phones in University Libraries of Delhi, India. ž Finding the potential uses of mobile phones in this regard, comparing and contrasting such uses with other ICT devices, relevant to specific Libraries Services areas. ž Key Mobile Services required by the users in the given University Libraries of Delhi, India. ž Assessment of the use of mobile phones in given libraries.

  3. Six major universities of New Delhi were studies: University of Delhi 1. Jawaharlal Nehru University 2. Indira Gandhi National Open University 3. Jamia Milia Islamia 4. Jamia Hamdard University 5. Guru Gobind Singh Indraprastha University 6.

  4. ž A total of 120 questionnaires were distributed in all the 6 libraries i.e. 20 questionnaire in each library to its users. ž Out of 120 questionnaires 98 were received back, as most of the questionnaires were taken back immediately after interacting and getting the response back from the users. Questionnaire Distributed & Responded 20 18 Number of questionnaire 16 14 12 10 8 6 4 2 0 University of Jawaharlal Indira Jamia Milia Jamia Guru Delhi Nehru Gandhi Islamia Hamdard Gobind University National University Singh Open Indraprasth University a University Questionnaire Distributed 20 20 20 20 20 20 Questionnaire Responded 14 19 20 14 16 15

  5. 20 4 18 3 16 4 2 14 5 2 6 2 12 2 2 2 4 e-readers 2 10 2 2 3 4 Tablet 8 3 6 iPad 9 8 8 4 7 6 6 Smartphone's 2 /iPhone 0 University of Jawaharlal Indira Gandhi Jamia Milia Jamia Guru Gobind Delhi Nehru National Open Islamia Hamdard Singh University University University Indraprastha University ž Out of 98 respondents 44 used Smartphone’s/iphones, 16 used iPad, 21 used Tablets and 17 used e-readers

  6. Mobile Platform Used for Library E-Access 10 9 8 7 6 5 4 3 2 1 0 University of Delhi Jawaharlal Nehru Indira Gandhi Jamia Milia Islamia Jamia Hamdard Guru Gobind Singh University National Open University Indraprastha University University iPad/iPhone/iPod touch Windows Mobile BlackBerry Android ž Out of 98 respondents 22 are using iPhone/iPad, 16 used Windows Mobile, 20 used Blackberry and maximum users are using Android platform responding to 40 users.

  7. 9 8 8 8 8 7 6 6 Users Responses 5 5 Nil 4 4 4 4 4 01-04 4 05-08 3 3 3 3 More than 08 2 2 2 2 1 0 University of Delhi Jawaharlal Nehru Indira Gandhi Jamia Milia Islamia Jamia Hamdard University National Open University University ž Out of 98 respondents 17 have not downloaded any mobile library application, 39 downloaded one to four applications while 21 users have downloaded five to eight applications. 21 users responded that they have downloaded and are using more than eight library mobile access related applications.

  8. View ¡Library ¡Informa0on-­‑ ¡Hours, ¡Staff, ¡Other ¡WebPages ¡ 34 ¡ Library ¡Floors/ ¡Library ¡Maps/ ¡Resource ¡Locators ¡ 33 ¡ Reference ¡Services ¡-­‑ ¡Ask ¡a ¡Librarian/ ¡Virtual ¡Reference ¡ 40 ¡ Search ¡Library ¡Catalog/ ¡OPAC ¡for ¡Call ¡Numbers ¡and ¡ 48 ¡ Resource ¡Informa0on ¡ OPAC ¡Services-­‑ ¡Recommending ¡Resources/ ¡Renew ¡ 49 ¡ Books ¡ Access ¡to ¡Online ¡Databases/ ¡E-­‑Journals ¡ 60 ¡ Access ¡to ¡Online ¡E-­‑books ¡ 43 ¡ Accessing ¡Repostories/ ¡Ques0on ¡Banks/ ¡E-­‑Thesis/Other ¡ 51 ¡ E-­‑Content ¡Provided ¡ ž The Users responded to which content they accessing most from the Library website through there mobile devices. The most popular is access to online journals/ databases and second most popular is access to repositories, question banks, e-thesis

  9. 6 Accessing Repostories/ Question 8 11 Banks/ E-Thesis/Other E-Content 12 7 Guru Gobind 6 Singh 6 Indraprastha Access to Online E-books 8 10 University 6 Jamia Hamdard 8 Access to Online Databases/ E- University 11 10 Journals 10 12 7 OPAC Services- Recommending Jamia Milia 8 8 Islamia Resources/ Renew Books 9 8 9 Search Library Catalog/ OPAC for 7 8 Indira Gandhi Call Numbers and Resource 9 7 National Open University 7 Reference Services - Ask a 6 6 Librarian/ Virtual Reference 7 Jawaharlal 6 Nehru 7 Library Floors/ Library Maps/ University 5 5 Resource Locators 4 5 University of 5 Delhi View Library Information- Hours, 6 4 Staff, Other Webpages 6 8 0 2 4 6 8 10 12

  10. 90 80 14 14 70 Guru Gobind Singh 13 Indraprastha University 13 60 Jamia Hamdard 10 University 50 15 Jamia Milia Islamia 15 9 8 Indira Gandhi National 40 Open University 7 14 8 Jawaharlal Nehru 14 30 University 5 10 4 7 4 University of Delhi 5 20 16 9 7 13 5 11 5 7 8 10 6 5 12 12 12 7 5 4 0 Social Network E-Content SMS/ MMS/E- Virtual Services/ QR Codes Gamification Services Services Text Services Second World Services Services

  11. 20 18 18 17 17 17 17 16 16 16 16 16 15 15 15 15 15 15 14 14 14 14 14 14 14 13 13 13 Virtual Services/ 12 12 12 12 Second World 12 11 11 Gamification 10 8 Mobile Library Apps 6 Mobile Accessible Content/Layouts/ 4 Accessibility 2 0 University of Jawaharlal Indira Gandhi Jamia Milia Jamia Hamdard Guru Gobind Delhi Nehru National Open Islamia University Singh University University Indraprastha University ž The Users responded to which m-libraries services are required most in future. The response for 98 users were for the need of more mobile accessible content, 93 asked for better mobile library apps, 82 asked for augmented reality, 80 each asked for virtual services/ second world and Gamification.

  12. ž The Academic Libraries of Delhi, India under the study are very well aware of M-Libraries Services provided to them ž The users and students of these libraries need the modern and better mobile services in future ranging from Gamification, Augment reality, Mobile Apps, Virtual Services on there devices. ž The surveyed users feel that library mechanics, aesthetics, game thinking and virtual mobile platform will engage more users/students, motivate action, promote learning, and solve academic problems.

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