3/26/2019 COS Wor kshop Pr oc e e dings: Guidanc e for a R obust Safe ty Cultur e Safe ty Cultur e Wor kshop Ajay Shah Pr oc e e dings Wo rk Gro up L e a d a sha h@ c he vro n.c o m 1 Pr oc e e dings: Ove rvie w T he fo llo wing a re the pro c e e ding s fro m the COS Wo rksho p o n Sa fe ty Culture he ld o n F e b rua ry 13, 2019. I t is ma de up 2 ma in pa rts – this pre se nta tio n a nd the e xe rc ise s. T he COS pub lic a tio n COS-3-04 Guide line s for a R obust Safe ty Cultur e wa s use d e xte nsive ly in the wo rksho p, pa rtic ula rly the Suc c e ss F a c to rs a nd Po te ntia l Ob sta c le s to Suc c e ss fo r e a c h o f the 6 Safe ty Culture c ha ra c te ristic s. T he se se c tio ns ha ve no t b e e n re pro duc e d he re ; inste a d, it is hig hly e nc o ura g e d tha t COS-3-04 Guide line s for a R obust Safe ty Cultur e b e do wnlo a de d fro m www.c e nte rfo ro ffsho re sa fe ty.o rg if yo u wo uld like furthe r info rma tio n. Ple a se no te – this pre se nta tio n inc lude s the a g g re g a te d fe e db a c k fro m the wo rksho p a tte nde e s a nd is re fle c tive o f the c o mb ine d c o mme nts a nd c o lle c tive tho ug hts o f the pa rtic ipa nts. 2 1
3/26/2019 Pr oc e e dings: De sc riptio n o f E xe rc ise s • T he se e xe rc ise s we re e xplic itly c re a te d fo r a nd use d a t the COS Sa fe ty Culture Wo rksho p a nd we re me a nt to spur c o nve rsa tio n a nd disc ussio n. • While the y a re me a nt to b e de pic t re a listic sc e na rio s, the y a re no t b a se d o n a ny spe c ific inc ide nt o r e ve nt; no r a re the y me a nt to b e judg e me nts o n a ny individua l wa y o f o pe ra ting o r ma na g ing a b usine ss. • All e xa mple s c o nta in b o th po sitive a spe c ts o f c ultura l c ha ra c te ristic s a s we ll a s a re a s tha t ma y ne e d impro ve me nt. • E xe r c ise L ist: • Palpatine – wa s use d a s a wa y to intro duc e the “L e a de rship” E xe r c ise : E mpe r or sa fe ty c ulture c ha ra c te ristic • E xe r c ise : R ating – wa s use d a s a wa y the wo rksho p a tte nde e s vie ws o n le a de rship, spe c ific a lly the va rio us suc c e ss fa c to rs o utline d in “L e a de rship” c ha ra c te ristic • E xe r c ise : L uke Skywalke r – use d to spur c o nve rsa tio n a ro und o ne o f re ma ining five sa fe ty c ulture c ha ra c te ristic s; va rie d ta b le -to -ta b le • – use d to spur c o nve rsa tio n a ro und a no the r o f re ma ining E xe r c ise : Dar th Vade r five sa fe ty c ulture c ha ra c te ristic s; va rie d ta b le -to -ta b le • c ise : Asse ssme nt Que stions – me a nt to spur c o nve rsa tio n a nd disc uss a ro und E xe r the “why”, “wha t”, a nd “ho w” to a sse ss/ e va lua te / me a sure sa fe ty c ulture • c ise : Asse ssme nt Me thodology – use d a s a wa y to g a the r ide a s o n the b e st E xe r wa ys to a sse ss/ e va lua te / me a sure sa fe ty c ulture 3 COS Wor kshop: Guidanc e for a R obust Safe ty Cultur e Safe ty Cultur e Wor kshop Ajay Shah F e b 13, 2019 Wo rk Gro up L e a d Murphy Oil E &P a sha h@ c he vro n.c o m 4 2
3/26/2019 T oday’s Plan • Welcome & Introductions • The “what” and “why” of the COS Safety Culture work • Interactive lunch exercise and discussion – Leadership • Interactive group exercises and dilemmas • How do we assess Safety Culture 5 Je ssic a Jac kson Se nior Manage r , Global Offshor e HSE & R e gulator y Mur phy Oil Cor p 6 3
3/26/2019 Char lie Williams E xe c utive Dir e c tor , COS 7 We lc ome ! COS Wor kshop: Guidanc e for a R obust Safe ty Cultur e Safe ty Cultur e Wor kshop Char lie Williams F e b 13, 2019 COS E xe c utive Dire c to r Murphy Oil E &P 8 4
3/26/2019 Ce nte r for Offshor e Safe ty (COS) The Executive Director: Charlie Williams, Executive Director The Membership: Operators, Drilling Contractors, Contractors, Other Associations The Reg: Bureau of Safety and Environmental Enforcement 30 CFR Part 250 Revisions to Safety and Environmental Management Systems (SEMS II) Ref Std: API RP 75 The Mission: Promote the highest level of safety for offshore drilling, completions, and operations through Effective leadership, Communication, Teamwork, Safety Mgt, & Independent 3rd‐party auditing & certification. 9 Safe ty Cultur e Can we c lose gaps be twe e n wor k as imagine d &wor k as done ? “If you put good pe ople in bad syste ms, you ge t bad r e sults” Ste phe n Cove y Sa fe ty Culture Simple T ruths: • Sa fe ty c ulture is a pa rt o f o rg a niza tio na l c ulture • T he sa fe ty c ulture o f a n o rg a niza tio n c a nno t b e c re a te d o r c ha ng e d o ve rnig ht • Sa fe ty Culture de ve lo ps o ve r time a s a re sult o f: • Histo ry • Wo rk e nviro nme nt • Wo rkfo rc e • Sa fe ty pra c tic e s • Ma na g e me nt le a de rship 10 5
3/26/2019 SE MS Wha t a re the e le me nts o f SE MS? Leadership & Commitment Mechanical Integrity Safety & Environmental Information Pre‐startup Review Hazards Analysis Emergency Response & Control Management of Change Incident Investigation Operating Procedures Audit Safe Work Practices Records & Documentation Training Contractor Management 11 SE MS Safe ty & E nvir onme ntal Manage me nt Syste m “T he sa fe ty c ulture o f a n o rg a niza tio n a nd its sa fe ty ma na g e me nt syste m a re c lo se ly re la te d” = • SE MS de live r s Safe & R e liable Ope r ations and Ope r ational Inte gr ity if E ffe c tive ly Imple me nte d 12 6
3/26/2019 Safe ty Cultur e – Jour ne y of Continuous Impr ove me nt 13 COS Wor kshop: Guidanc e for a R obust Safe ty Cultur e Safe ty Cultur e Wor kshop Ajay Shah F e b 13, 2019 Wo rk Gro up L e a d Murphy Oil E &P a sha h@ c he vro n.c o m 14 7
3/26/2019 Ope ning: T ha nk Yo u’ s COS Guidance for a Robust Safety Culture – Work Group • Ajay Shah, Chevron (WG Lead) • Kerri Maurina, Rowan • Brad Smolen, BP • Kim Forgie, Anadarko • Brandy Harrington, COS • Paul Linkin, Pacific Drilling • Charlie Williams, COS • Russell Turner, BHGE • Christian Overton, Shell • Steve Farnham, Rowan • Diane Chadwick‐Jones, BP • Steven Riddle, ExxonMobil • Eddie Hill, Equinor • Bob Moschetta • Jack Hinton, BHGE • Charles Dudek • Jack Isbell, Murphy E&P • Donal Rajasingam • Jordan Buss, BHGE • Wendy Harris A big THANK YOU for all of your hard work and “SWEAT EQUITY” – Without you, none of this is possible 15 Ope ning: 4 T ruths a b o ut Huma ns What We Know: • We KNOW humans have multiple brains • We KNOW humans don’t always react with their thinking brain • We KNOW humans are social creatures that react to social stimuli • Your culture is that social stimuli • We KNOW that culture is stronger than strategy So how can you create a culture where people have the right state of mind – that they can do the right thing without hesitation 16 8
3/26/2019 Ope ning: Pub lic T ruth What the Public knows: • April 2010 – Macondo / Deepwater Horizon incident • May 2013 – BSEE issues Safety Culture Policy Statement defining 9 characteristics foundational to having a robust safety culture (the “BSEE 9”) • April 2016 – U.S. Chemical Safety and Hazard Investigation Board issues Volumes 3 & 4 of their Investigation Reports into Macondo touching on cultural aspects of incident • June 2016 – National Academies of Sciences, Engineering, and Medicine (NASEM) publishes Transportation Research Board (TRB) Special Report 321 “Strengthening the Safety Culture of the Offshore Oil and Gas Industry” The basic question is – “Does Industry have the Right (Safety) Culture?” 17 Ope ning Disc ussion: Wha t is Sa fe ty Culture (F e e db a c k b e lo w) Open Question – What is (Safety) Culture? • Way of thinking about risk and how to make sure bad things don’t happen • How you behave when nobody is watching • Manifestation of thought process and belief in safety • Values, traditions, etc. that you do without thinking – the way things really are • Not your policy and process – what do you actually do • Behaviors driven by values, attitudes, beliefs • The way we do things around here; good culture is that they do things for the right reason Is one culture better than another? • Yes – depends on the organization, work activity • Results 18 9
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