Conne c ting in the T ime of Cor ona T e c hnique s to L iste n and be He ar d fr om a Distanc e by Dr. Mary Carney, University of Georgia; Dr. Wendi Jenkins, University System of Georgia; Dr. Rebecca Johnston, University of North Georgia; Dr. Carl Ohrenberg, University of North Georgia; is licensed under
With whom do you c onne c t? Comme nt in Chat box!
Obje c tive s I n this se ssio n, yo u will… 1. disc uss the impo rta nc e o f c o nne c ting (re mo te ly) with o the rs. 2. re vie w ho w to imple me nt a c tive liste ning . 3. re fle c t o n c o mmunic a ting re mo te wo rk e xpe c ta tio ns. 4. de ve lo p stra te g ie s fo r c o nne c ting with o the rs.
Ac tive L iste ning • Why? • Ho w? • Pra c tic e ...
Why do Ac tive L iste ning? ● Builds re la tio nships ● Cre a te s a se nse o f b e lo ng ing ● De ve lo ps sa fe ty a nd se c urity ● Ultima te ly… stro ng e r te a ms
How do I do Ac tive L iste ning?
F ive L e ve ls: Quality L iste ning 1. Listening to yourself 2. Listening for content 3. Listening for context 4. Listening for the unsaid 5. Listening for meaning So urc e : Osc a r T rimb o li
Pr ac tic ing Ac tive L iste ning: Yes, And exercise … Speaker #1 Say a sentence to your partner. ⮚ Speaker #2 Your sentence must begin with the last word of your partner’s sentence. ⮚ Continue a conversation for one minute. Example: Speaker 1: No matter what I do, I always fail my math tests. Speaker 2: Tests – I’ve never been good at them.
What did you notic e ? ● What did it feel like as the first speaker? The second speaker? ● What was the impact of having to use the last word? ● What worked well? What didn’t work?
Using Ac tive L iste ning for Re c ipr oc al Communic ation
Inte nt Impac t Mode l
Inte nt Impac t Mode l
What Ne xt? Use Ac tive L iste ning to Boost Communic ation ● “Cle a r is kind” | Ove rc o mmunic a te ● Vide o ve rsus pho ne ● Wo rk ho urs ● Re g ula r pro g re ss no te s So urc e : Bre ne Bro wn
Cr e ating Spac e to Conne c t ● Co mmunic a te pa ra me te rs ● Cre a te a n e ffe c tive wo rkspa c e ● Minimize distra c tio ns ● Se t up te c hno lo g y
T o Sum It All Up… ● Use a c tive liste ning to stre ng the n c o nne c tio ns • Se nsing • Pro c e ssing • Re spo nding ● Ove r c o mmunic a te e xpe c ta tio ns ● Cre a te e ffe c tive e nviro nme nt fo r re c ipro c a l c o mmunic a tio n
What is one str ate gy you will use this we e k to impr ove c onne c tion? Comme nt in Chat box!
Mor e T o Know… ● Co I F r ame wo r k | Co I . (n.d.). Re trie ve d April 1, 2020, from https:/ / c oi.a thaba sc au.c a/ c oi- mode l/ ● . (2020, Ma rc h 17). 23 Esse ntial T ips fo r Wo r king Re mo te ly . Inc .Com. Coombe s, L . P. a nd E https:/ / www.inc .c om/ lindse y-pollak-e ile e n-c oombe s/ re mote - wor k-home -produc tivity- c ommunic ation- se lf- c a r e -mora le - te a m.html) ● T r ansitio ning to Re mo te Wo r k . (n.d.). Re trie ve d April 1, 2020, from https:/ / e r.e duc ause .e du/ blogs/ 2020/ 3/ tra nsitioning -to- re mote - wor k ● How to Wor k F r om Home With Childr e n. T he Ne w Yo r k T ime s . https:/ / the wire c utte r.c om/ blog / how- to- sta y- sa ne - whe n- working- fr om- home - with- c hildre n/ ● T he Dos a nd Don’ts of Online Vide o Me e ting s— T he Ne w York T ime s. (n.d.). Re trie ve d April 1, 2020 https:/ / www.nytime s.c om/ 2020/ 03/ 25/ te c hnology/ pe rsona lte c h/ online - vide o-me e ting s- e tique tte - virus.html ● Che n, B. X. (2020, Ma rc h 18). T he T e c h He a da c he s of Working F rom Home a nd How to Re me dy T he m. T he Ne w York T ime s. https:/ / www.nytime s.c om/ 2020/ 03/ 18/ te c hnolog y/ pe rsona lte c h/ working -fr om- home - pr oble ms- solutions.html
Re sourc e s Re gar ding Communic ation and Inc lusivity ● Str ike fo r Blac k L ive s . Par tic le s for Justic e . (n.d.). Re tr ie ve d June 9, 2020. https:/ / www.par tic le sfor justic e .or g/ r e sour c e s ● Dive r sity, E quity, and Stude nt Suc c e ss . Assoc iation of Ame r ic an Colle ge s & Unive r sitie s. (n.d.). Re tr ie ve d June 9, 2020 https:/ / www.aac u.or g/ dive r sity- e quity- and-stude nt-suc c e ss
Cr e ate d By Mary Carney Wendi Jenkins Rebecca Johnston Carl Ohrenberg Director of Programming USG Leadership and Interim Director of the Interim Associate in Faculty Affairs Institutional Center for Teaching, Director of the Center Development Manager Learning, and for Teaching, Learning, Leadership and Leadership University of Georgia University System of University of North University of North Georgia Georgia Georgia
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