Chair Norfolk Independent Care S 900 + provider members across - PowerPoint PPT Presentation

Dennis Bacon Chair Norfolk Independent Care S

 900 + provider members across Norfolk  11,000 staff  Key contributor to system leadership work  Norfolk & Waveney STP Executive S

Burning Platform  Social care budgets cut  Primary Care Under-resourced  Increasing Demand  Workforce deficits S

The Effects  Cheapest past the post  Hospital Admissions & Delayed Discharge  Increased costs to the Wider System  Quality  Fearfulness & Staff Morale S

Living the lie……

The Plan  Whole System Approach (provider and service user participation in commissioning)  Move focus to social care, value social care, understand social care  Develop Primary/Community Care Hubs  Assistive Technology  Reduce Bureaucracy & Regulation  Optimise CULTURE S

Culture “The key issues are cultural, not regulatory” Sir Robert Francis, Mid-Staffs NHS Trust Public Inquiry “It is about promoting a culture that challenges poor practice and promotes compassionate care ” Winterbourne View Report “… this type of culture directly affects motivation and morale & the extent to which people are prepared to give their best at work ” Lord Carter of Coles “Culture isn’t just one aspect of the game, it is the game. In the end an organisation is nothing more than the collective value of its people….” Louis Gertsner S