CEVA Logistics – Making Business Flow Presentation for MDBC Jacques Hartman Director Contract Logistics, Malaysia & Singapore November 14 th , 2014 Kuala Lumpur, Malaysia
CEVA – Making business flow Through our integrated end-to-end logistics solutions, in-depth industry knowledge and relentless focus on Operational Excellence, CEVA brings lasting value to our customers’ global supply chain. We anticipate your needs and help you drive business growth. At every link in the supply chain, we help make business flow. 2
Our vision Our vision is to be the most admired company in the supply chain industry 3
Our credo: “Impeccable Execution” • We will be recognized by our customers as delivering what we promise with consistent, predictable processes and service levels • We will not tolerate mediocrity in touch points with • We will not tolerate mediocrity in touch points with our customers • Impeccable Execution must become real at all levels: Global, Regional, Country and Functions. 4
Increased complexity of the global supply chain Early 2000s supply chain Globalization driving increasing complexity • Component standardization allows production to be spread globally to optimize costs • Multi-country sourcing with consolidation hubs before shipping to end customers • Supply chain control and visibility are critical • Compliance to regulations throughout the supply chain Today’s supply chain �������� �������� �������� 14 November 2014 5 ��������
CEVA in a nutshell Revenue : €7.2 billion Employees : over 49,000 Locations : over 1,000 Presence : in over 160 countries Combined storage space : more than 9 million sq m Figures for Year Ended, 31 December 2012 6
Integrated and balanced regional structure Europe and Rest of World Revenue: 41% Employees: 39% Americas Asia Pacific Revenue: 30% Revenue: 30% Revenue: 29% Employees: 38% Employees: 23% Figures as of 31 December 2012 7
Balanced sector portfolio Other 5% Automotive 28% Energy 7% Industrial 17% Consumer and Retail 23% Technology 20% 8
Strong and diversified global customer base 9
CEVA in Asia Pacific Overview • $2.3 billion revenue in 2013 • +80 CEVA offices across 14 countries • Close to 300 sites in the region • Approx 10,000 employees and • Approx 10,000 employees and 11,000 JV employees Control Towers – Supply Chain Solutions • control towers in Singapore and Hong Kong Asia Pacific Center of Logistics Excellence in • Singapore Figures for period ending 31 December 2013 10
AP Footprint China, HK & Taiwan Logistics Freight Japan 48 sites 12 sites Logistics Freight 1,228,639 sqm 1,265,161sqm 10,847 staff 131 staff 5 sites 2 sites India 30,000 sqm 3,400 sqm Logistics Freight 55 staff 9 staff 18 sites 14 sites Korea 93,900 sqm 5,288 sqm Logistics Freight 1,382 staff 356 staff 6 sites 3 sites Thailand 23,661 sqm 1,586 sqm 13 staff 96 staff Logistics Freight Vietnam 36 sites 2 sites 1,184,679 sqm 1,184,679 sqm 500 sqm 500 sqm Logistics Logistics Freight Freight 2,815 staff 219 staff 1 site 2 sites 2,000 sqm 569 sqm Malaysia 10 staff 33 staff Logistics Freight Philippines 10 sites 4 sites 93,620 sqm 1,928 sqm Logistics Freight 818 staff 227 staff 10 sites 8 sites 38,598 sqm 700 sqm Singapore Australia & New Zealand 91 staff 70 staff Logistics Freight Logistics Freight Indonesia 8 sites 2 sites 62 sites 11 sites 131,320 sqm 7,900 sqm Logistics Freight 692,992 sqm 70,291 sqm 656 staff 188 staff 1,247 staff 340 staff 28 sites 5 sites 105,628 sqm 2,322 sqm 1,155 staff 78 staff 11
CEVA Singapore & Malaysia SINGAPORE Malaysia Commencement Year 1973 1976 Employees 844 1,045 Distribution Centers 10 DC’s, 139,220 sqm 14 DC’s, 95,548 sqm (MY) Air freight tonnage in 2013 33,709 tons 24,350 tons Ocean freight TEU in 2013 21,178 TEUs 12,784 TEU’s Service Awards ISO 9001:2000, AS9120A, TAPA, C-TPAT, Secure Trade Partnership, Global Kaizen Award 2011 & Regional Kaizen Award 2014, Regional ZDS Award 12
Singapore & Malaysia Customers Automotive Technology C onsumer & Retail Schaeffler Schaeffler Energy Industrial 13
Our integrated end-to-end service portfolio Warehousing & Manufacturing Inbound Outbound Aftermarket Final Mile Distribution support Logistics Logistics Services Solution Centers • Receipt and Receipt and • Multi-modal Multi-modal • Dedicated and Dedicated and • Dedicated and/or Dedicated and/or • Spare parts Spare parts • Home delivery for Home delivery for management of capabilities shared shared warehousing finished goods raw materials and • Time definite warehousing transportation • Spare parts • One and two products at source services • Distribution • CEVA Ground distribution person home • Control • Customs network centers distribution • Returns delivery • Re-packaging brokerage • Value-added services • Repairs • After sales set up • Value-added • Web enabled services • Transportation • Reverse logistics • Installation services tracking solutions network • Call center • Reverse logistics management services Integrated supply chain management 14
Our Freight Management capabilities Air Freight Ocean Freight Value Added Multi-Modal Value Added Multi-Modal Freight Management Freight Management Freight Management Freight Management Services Services Customs Ground 15
Our Contract Logistics capabilities Warehousing Value Add Logistics Warehousing, Value Add, Warehousing, Value Add, Warehousing, Value Add, Warehousing, Value Add, Distribution & Reverse Logistics Distribution & Reverse Logistics Reverse & Service Logistics Distribution 16
CEVA Contract Logistics – Full Range of Services INFORMATION and CASH FLOW SUPPLIERS MANUFACTURING DISTRIBUTION CENTRE CUSTOMERS Inbound Distribution Centre Outbound Logistics Logistics Logistics Reverse Logistics Transportation Management 17
CEVA Contract Logistics – Full Range of Services Inbound Outbound Distribution Centre Logistics Logistics Logistics Reverse Logistics Transportation Management Inbound Logistics • Inbound Haulage • Customs Brokerage • Vendor Managed Inventory (VMI) • Quality Inspection Programs • Sequencing / Line Feeding • Procurement (Supplier and P.O. Management) Forecasting • Communication of • schedules Compliance and exception • management Milestone updates • 18
CEVA Contract Logistics – Full Range of Services Inbound Outbound Distribution Centre Logistics Logistics Logistics Reverse Logistics Transportation Management Distribution Center Logistics • Various warehouse environments Various warehouse environments Dedicated / Shared / Bonded • • Cross-docking, incl. consolidation and deconsolidation programs • Inbound / storage / picking / outbound / documentation • Forward Stock Locations • Product Completion Customer Configuration Quality Inspections • • (Sub)Assembly Localisation / Software Updates • • • Value Added Logistics (Re)Packing (Re)Labeling • • (Re)Stacking Kitting • • • Value Added Services Order management Customs Management • • Inventory management Customer Service / Call Center 19 • •
CEVA Contract Logistics – Full Range of Services Inbound Outbound Distribution Centre Logistics Logistics Logistics Reverse Logistics Transportation Management Outbound Logistics • Transportation – Distribution Courier / Parcels • Less than truck loads / • Groupage Semi-truck loads / Part loads • Full loads • • Carrier Neutral Management Sourcing & Procurement • Planning & Execution • Performance Reporting • Freight Audit & Payment • • Customs Management • Returnable Packaging Management 20
CEVA Contract Logistics – Full Range of Services Inbound Outbound Distribution Centre Logistics Logistics Logistics Reverse Logistics Transportation Management Reverse Logistics • Call Center • Product Failure Assessment • Return Material Authorization (RMA) Management • Transportation • Customs Management • Asset recovery and replacement parts fulfillment • Repair Services • Asset Disposal / Reselling • Waste Management • Customer Service 21
CEVA Contract Logistics – Full Range of Services Inbound Outbound Distribution Centre Logistics Logistics Logistics Reverse Logistics Transportation Management Transportation Management • Up-stream and down-stream transportation for high number of daily shipments / orders • Multi-modal transportation Ocean, Air, Road, Rail • • Carrier Neutral Management Sourcing & Procurement • Planning & Execution • Performance Reporting • Freight Audit & Payment • • Distribution network design 22
Industry sectors we serve We have organized our business to address the specific needs of our focus sectors and to offer the most appropriate solutions and expertise. Consumer Energy Automotive Technology Industrial and Retail 23
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