Career Development Services Letshego Mokeki Director Career - PowerPoint PPT Presentation

Career Development Services Letshego Mokeki Director – Career Development Services

We start early to think about our career

World Bank Study  The World Bank argue that ‘career guidance services can increase the efficiency of the use of scarce education and training resources’ and improve overall ‘economic efficiency’ especially for developing economies. 3

EDUCATION LEVELS BELOW NSC (20s) PEOPLE 18 million 56 Million LIFE EXPECTANCY 2011 UPPER BOUND POVERTY LINES (STATSSA2015) 61-67 years 55% NOT IN EMPLOYMENT, UNEMPLOYMENT EDUCATION, TRAINING 15-34 yrs 25 - 40% 7,5 million

Challenges  Unequal access to quality career information and government support services  Scarce quality career services within the schooling system  Problems of fragmentation and duplication  Poor quality of services and lack of professionalisation  High drop out rates – low throughput rates 5

Policy and Legislative Mandate  NSDS III aims to reduce inequality ….by increasing access to high quality and relevant education and training and skills development opportunities.  This mission will be done by among others, linking of education, training and skills development pursuits to career paths and career development . 6

DHET’S Vision  A South Africa in which we have a differentiated and fully-inclusive post-school system that allows South Africans to access relevant post-school education and training, in order to fulfil the economic and social goals of participation in an inclusive economy and society.

Purpose  CDS has been set up to coordinate and lead the establishment of an all age , national and comprehensive, Career Development Services (CDS) for South Africa.

Functions and Services 11

CDS- Policy & Coordination Setting up and Norms and managing standards for coordination career services structures Career Development Network of Khetha Services Centres Professionalisation

CDS Operations Helpline Advocacy Information Outreach 13

Key CDS Services Career information, advice and counselling Career information, advice and counselling Train and support Career Development Practitioners Train and support Career Development Practitioners Develop and share career information and IT Develop and share career information and IT systems systems Coordinate and integrate career services across all Coordinate and integrate career services across all spheres of government spheres of government

CDS Messages

Engagement Model  Training and resourcing intermediaries – Teachers & SSS Staff  Partnerships with key NGOs/CBOs – PwDSA, Rural2Rural  Partnership with Government DPT & agencies 16

CDS Online Platform Careerhelp Info Hub NCAP

Careerhelp The Careerhelp website is a one stop shop for all career related matters. This site is an information resource designed to help all individuals make an informed career decision Target groups: All age – Learners, Students, Unemployed Youth, Career Practitioners, Workers, Entrepreneurs, Parents, Job Seekers 18

Information Hub The Info Hub is a Provide a resource Designed to platform for platform for improve discussing issues Career information and and topics Development knowledge (Practitioners Practitioner among CDPs Forum) (CDPs) 19

NCAP The National Career Advice Portal (NCAP) is: A free online self-help tool designed to facilitate and support informed career and study decisions A one-stop platform for information on careers and related learning pathways, institutions of higher learning and courses and programmes they offer. A comprehensive career resource for learners, students, unemployed youth, parents, career practitioners and workers looking to make career changes.

What Does NCAP Offer? Information on over 1400 careers Career videos for each occupation available in the labour market and (status: over 700 video uploaded - information on learning pathways project to be completed in July to these careers. 2018 Information on all public post- Information on careers schools education and training (occupations) in high demand and institutions and the courses they a focus green skills; offer.

Subject Choice & Questionnaire A variety of non-standardised career questionnaires designed to facilitate self-exploration and a system generated report upon completion of each. A subject chooser tool which helps the user to link subjects to careers and careers to subjects. A user could simply select subjects they are thinking of choosing to see which careers these subjects could lead them to and vice versa.

Campaigns

Khetha Radio Programme

NMCDF Mpumalanga, Ermerlo, 2016 Kimberley, Northern Cape, 2017 Umveso, Eastern Cape, 2018

Monitoring & Evaluation

Monitoring & Evaluation  Client satisfaction tracking  Analysis and learning from performance  Project partnership reports  Mid-term evaluations

Helpline Cases: 2015 to 2017 Helpline Queries 80 000 70 000 68 921 60 000 50 000 40 000 30 000 30 196 20 000 21490 17 235 10 000 28 0 2015 2016 2017 Total

Training & Support T & S : 2015 to 2017 450 000 400 000 393 890 350 000 300 000 250 000 200 000 166 862 150 000 135 360 100 000 91 668 50 000 0 1 2015 2016 2017 TOTAL 29

Online Platforms Online Platforms Performance NCAP Careerhelp/Info Hub 1 400 000 1 196 468 1 200 000 1 000 000 800 000 712 218 559 280 600 000 466 946 400 000 314 754 200 000 141 859 102 667 17 304 0 2015 2016 2017 Total 30

Khetha Radio Programme Radio Programme 4000000 3500000 3500000 3000000 3100000 2500000 2000000 1900000 1500000 1000000 500000 0 2015 2016 2017 31

Next Steps for CDS  NCAP intergration: Central Application Service, NSFAS, Funza Lushaka  Developing an impact evaluation framework  Broadening access to online services - Zero rating access request  Business case for a government component

Challenges and lessons learnt  Coordination & funding within departments  Exhibitions and expos models that don’t work  Rural bias balance - information sessions/school visits

Career Development Services SMS/“Please call me”: 072 204 5056 a Career Advisors will call you back Telephone: Call 086 999 0123 (Mon-Fri: 08:00-16:00) Website: www.careerhelp.org.za or follow the link on the DHET website homepage National Career Advice Portal: Get information on career paths, where to study and what to study at http://ncap.careerhelp.org.za or follow the link from the careerhelp website Twitter: Follow us on Twitter at http://www.twitter.com/sacareerhelp 35