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11/7/2018 Building Sustainability: Building Sustainability: Building Sustainability: Building Sustainability: A bright future for family businesses A bright future for family businesses A bright future for family businesses A bright future


  1. 11/7/2018 Building Sustainability: Building Sustainability: Building Sustainability: Building Sustainability: A bright future for family businesses A bright future for family businesses A bright future for family businesses A bright future for family businesses Our Presenter Our Presenter Our Presenter Our Presenter Jeff Ahola Jeff Ahola Jeff Ahola Jeff Ahola CEO, Ahola Human Capital Management MBA finance Pepperdine University Executive MBA for Families in Business Galliard Certified Family Business Advisor 1

  2. 11/7/2018 Agenda Agenda Agenda Agenda THE PAST: THE PAST: THE PAST: THE PAST: Growing up in my family business & family business Growing up in my family business & family business Growing up in my family business & family business Growing up in my family business & family business influencers influencers influencers influencers . THE PRESENT: THE PRESENT: THE PRESENT: THE PRESENT: The evolution of the payroll business in parallel The evolution of the payroll business in parallel to the evolution of to the evolution of The evolution of the payroll business The evolution of the payroll business in parallel in parallel to the evolution of to the evolution of family business best practices. family business best practices. family business best practices. family business best practices. THE FUTURE: THE FUTURE: THE FUTURE: THE FUTURE: Family Business Intelligence System Family Business Intelligence System TM TM TM TM Family Business Intelligence Family Business Intelligence System System The Journey: 1967 The Journey: 1967- The Journey: 1967 The Journey: 1967 - - Present - Present Present Present “TAKE CARE OF THE FAMILY BUSINESS, AS “TAKE CARE OF THE FAMILY BUSINESS, AS “TAKE CARE OF THE FAMILY BUSINESS, AS “TAKE CARE OF THE FAMILY BUSINESS, AS WELL AS, THE BUSINESS OF THE FAMILY.” WELL AS, THE BUSINESS OF THE FAMILY.” WELL AS, THE BUSINESS OF THE FAMILY.” WELL AS, THE BUSINESS OF THE FAMILY.” -Dr. L é on Danco The business The business The business The business: : : : The family The family The family The family: : : : The family business The family business The family business The family business Payroll G1 Governance Human Capital G2 Communication Management G3 Documentation 2

  3. 11/7/2018 Ohio Historical Marker Ohio Historical Marker Ohio Historical Marker Ohio Historical Marker Family Business Influencers Family Business Influencers Family Business Influencers Family Business Influencers #�$�%&��� � ������������������������������������������ � �������������������������������������������� #���� � ��� �����!�"���� #�$�3��� � ���������������'(����� ��)�*����������������������������� +������,�-�����.�� �������/��(��������'����0�����������1� *��������� � 2�����������'�������-�������������������������������� 3

  4. 11/7/2018 How has technology impacted your business? How has technology impacted your business? How has technology impacted your business? How has technology impacted your business? Speed of Change Speed of Change Speed of Change Speed of Change �������������������������������������������������������������������������������������������� ���������� ���������4������������/�41� *��������� �������������� ��������������������� ����������������� ����������������������� ������#���� ������������ *����������4������������/*41� 4

  5. 11/7/2018 ������ Power Business Intelligence Power Business Intelligence Power Business Intelligence Power Business Intelligence Family Council Meetings Family Guidebook &Legal Documents �������������������� �������5���������6���������������������$� ������������������ Professionalizing Professionalizing Professionalizing Professionalizing � 7���7��0��!�7�����(�� FCM FCM FCM FCM 7*89"%% the business and the business and the business and the business and � 7�������)������������������'�0������ the family business the family business the family business the family business ;�) � ������������������������0������: �����0������������������ � 7������!�����!���������!�;9� ;�,�������������;�)����0��������������������������������� ���$ 5

  6. 11/7/2018 FCM FCM FCM FCM Managing Human Managing Human Managing Human Managing Human Capital Management Capital Management Capital Management Capital Management in in in in parallel parallel to Family parallel parallel to Family to Family to Family Capital Management Capital Management Capital Management Capital Management HCM HCM HCM HCM ��������������������������� ;�,�����,���� �����������������������,����0��������������� �����������0����������������������� �< Family Capital Management (FCM) Family Capital Management (FCM) Human Capital Management (HCM) Human Capital Management (HCM) Human Capital Management (HCM) Human Capital Management (HCM) Family Capital Management (FCM) Family Capital Management (FCM) Family Vision Business Vision Roles (3-circle) Jobs Family Guidebook Employee Handbook Genogram Organizational Chart ����������� !�������� �������� Training & Assessments Training & Assessments ����������� ����� Next Gen. Development Talent Management Family Compliance Business Compliance Traditional EAP Family Business EAP Family Meetings Business Meetings Traditional Governance Family Governance 6

  7. 11/7/2018 What if we could What if we could What if we could What if we could B roker B B B Leveraging Leveraging Leveraging Leveraging technology to technology to technology to technology to provide timely and provide timely and provide timely and provide timely and accurate data accurate data accurate data accurate data relevant to the relevant to the relevant to the relevant to the family business family business family business family business FCM FCM FCM FCM system. system. system. system. HCM HCM HCM HCM C ounselor C C C A ccountant A A A at Law ���������������������������� TM involves System TM The Family Business Intelligence The Family Business Intelligence The Family Business Intelligence The Family Business Intelligence System System System TM TM involves involves involves strategic Family Capital Management strategic Family Capital Management strategic Family Capital Management strategic Family Capital Management FCM FCM FCM FCM Attorneys have been a missing piece in traditional Attorneys have been a missing piece in traditional Attorneys have been a missing piece in traditional Attorneys have been a missing piece in traditional HCM and they are an essential for FCM HCM and they are an essential for FCM HCM and they are an essential for FCM HCM and they are an essential for FCM Increased complexity and constant change requires a Increased complexity and constant change requires a Increased complexity and constant change requires a Increased complexity and constant change requires a proactive approach to sending accurate, relevant and proactive approach to sending accurate, relevant and proactive approach to sending accurate, relevant and proactive approach to sending accurate, relevant and timely communication timely communication timely communication timely communication 7

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