Building Civil Protection 2.0 Protezione Civile Gruppo Comunale - PowerPoint PPT Presentation

Building Civil Protection 2.0 Protezione Civile Gruppo Comunale Pernumia 1

Building Civil Protection 2.0 L ʼ Aquila - Earthquake 2009

Building Civil Protection 2.0 One Question Are we ready?

Building Civil Protection 2.0 Are we ready to cope with risks? Abruzzo Emergency - Earthquake, photo by Le avventure di Giufà \ flickr.com Anticipate negative trends or events  Administrative measures, legal framework  Organisation, structures, methods, procedures  Coordinated and prompt response 

Building Civil Protection 2.0 Are we ready for web 2.0? Photo by batega \ flickr.com to share  to collaborate  to communicate  to cooperate  to support  to include - e.g. diversity 

Building Civil Protection 2.0 Framework 1 The Italian Civil Protection System Abruzzo Emergency - Earthquake, photo by Leonardo Hueber

Building Civil Protection 2.0 What is Civil Protection? Civil Protection is the term widely used in Europe to describe the organized action aimed at coping with collective threats caused by natural or human induced disasters.

Building Civil Protection 2.0 What is Civil Protection? The Italian Law defines civil protection as complex system of governance for the safeguard of human lives, health, economic assets, cultural and architectural heritage, human settlements and environment from any kind of disaster either natural or man made.

Building Civil Protection 2.0 The Civil Protection System The Italian Legal Framework Law no. 225 of 24 February 1992 The Civil Protection Authorities - Central Government, Regions, Provinces, Municipalities, Municipal Districts and Mountain Communities contribute to civil protection activities using their procedures and regulations collaborate with central government, public agencies, institutes, scientific research groups and organizations.

Building Civil Protection 2.0 Civil Protection Activities Abruzzo Emergency - Rescue intervention, photo by DPC Abruzzo Emergency Briefing at COM 4 - Operational Centre INGV Institute - Seismic monitoring Forecasting/Prevention/Mitigation Emergency preparedness/Emergency planning Response/Emergency Management Recovery

Building Civil Protection 2.0 Structures \ Coordination Interior National Fire-fighters Corp - Police - Prefectures Foreign Affairs Environment ANPA Health 118 Economy and Finance Revenue Guard Corp Defence Army, Navy, Air Force, Carabinieri Productive Activities G.R.T.N. Costal Guard – ANAS Transportation and Infrastructures Società Autostrade Ferrovie dello Stato Group Cultural Heritage and Activities I.N.G.V. - C.N.R. Education, University and Research National Research Institutes Precidency of the Civil Protection Communications Council of Ministers Department Agricultural Policy and Forestry State Forest Corps Regions Civil Protection regional bodies Provinces Civil Protection provincial bodies Mayor Municipalities Municipalities Volunteers Groups Volunteers Associations

Building Civil Protection 2.0 The Italian Civil Protection System Vertical and Horizontal Coordination Vertical institutions and bodies at different territorial levels (State and Local) Horizontal the actions of the different bodies of a single system and level (i.e. State or Region) to achieve a common goal.

Building Civil Protection 2.0 The Italian Civil Protection System Horizontal Coordination It implies to be able to work in a cooperative way , avoiding any jealousy or partisan behaviour, whether it is a Ministry or an agency. The aim is that each one do its best in order to accomplish what, where and when, is needed. The Italian Civil Protection system has the duty to protect human life and health, goods and properties, national heritage, urban settlements and environment from any kind of natural or man-made disaster. According to Italian laws, volunteers have a very important role in this complex system. As you can see, in the Italian system, volunteers organisations are officially involved as well as all the other operational corps or agencies.

Building Civil Protection 2.0 The Italian Civil Protection System Horizontal Coordination Italian National Department of Civil Protection - Advertising Campaign • 2.500 organisations [ associations and by the Law 225/1992, paragraph 11 municipality groups ] - 1.000.000 volunteers FOREST FORCE - time of response: 60.000 in 60 min FIRE BRIGADE - time of response: 300.000 in few h VOLUNTEERS ORGANISATIONS ARMED FORCES NATIONAL ALPINE RESCUE CORPS Operational Bodies at National level NATIONAL HEALTH SERVICE POLICE FORCE NATIONAL SCIENTIFIC THE ITALIAN RED CROSS RESEARCH GROUPS The Italian Civil Protection system has the duty to protect human life and health, goods and properties, national heritage, urban settlements and environment from any kind of natural or man-made disaster. According to Italian laws, volunteers have a very important role in this complex system. As you can see, in the Italian system, volunteers organisations are officially involved as well as all the other operational corps or agencies.

Building Civil Protection 2.0 The Role of the Volunteers “They have a love for what they are doing, which can only be captured through values and attitudes” [Knowles;1975] Abruzzo Emergency - Volunteers and Population in Roio Piano Rescue Camp By the Law 225 par. 11, the Volunteer Organisations are one of the key back bone of the system, as the other national agencies and bodies Volunteers Organisations autonomously organise informal and non-formal training initiatives and participate to formal training programmes Commitment and Experience are key to develop the ability to manage emergency events

Building Civil Protection 2.0 The Civil Protection System Vertical Coordination Abruzzo Emergency - Earthquake, photo by Elena Rapisardi Vertical coordination is based on “subsidiarity”, supported by the European Union. Subsidiarity is the idea that the central authority should have a subsidiary function, performing only those tasks which cannot be performed effectively at local level.

Building Civil Protection 2.0 The Local Authorities Ambrogio Lorenzetti (Siena, 1290 – Siena, 1348) 20 Regions 104 Provinces 8.104 Municipalities Municipalities, Provinces and Regions, thanks to their financial autonomy are able to finance the “primary” service of civil protection; have the duty to manage administrative functions in civil protection.

Building Civil Protection 2.0 The Role of the Mayor The Mayor Local operative organizations Technical offices Informing the public Local volunteers groups Training Welfare services Preparedness Municipal police Emergency planning Municipal workers Mitigation Local enterprises Forecasting City services Health services Knowledge Administrative and financial services

Building Civil Protection 2.0 Communications and Risk Management 2 The Italian Experience Abruzzo Emergency - Earthquake, L ʼ Aquila - Prefecture Palace

Building Civil Protection 2.0 Communications & Risk Communications Preparedness Management Risk Relief Communications: the main tool to support the whole emergency process ‣ preparedness ‣ management ‣ relief Communications: crucial to allow the public to make decisions on how to deal and cope with risk

Building Civil Protection 2.0 Map \ Content external communications (public) news \ information information infotainment news self-protection edutainment rescue info emergency everyday information information knowledge procedures competencies documents skills internal communications

Building Civil Protection 2.0 Who generates content in the web 2.0 era? Institutions Operators Volunteers Research Centres external communications emergency everyday internal communications Media Citizens

Building Civil Protection 2.0 Abruzzo Earthquake 4/6/2009 03.36 am Abruzzo, Italy

Building Civil Protection 2.0 < terremoto abruzzo > http://www.slideshare.net/Davide/ social-media-e-terremoto-in-abruzzo

Building Civil Protection 2.0 Abruzzo Earthquake The first Italian emergency event in the web 2.0 era Soon after the earthquake .... ‣ 130 facebook groups ‣ thousands of messages, status, ... ‣ twitter messages what for? ‣ to communicate fears, hopelessness, ‣ to inform on the victims and the rescue interventions ‣ to look for some friends, relatives, ... ‣ to share information on the overall situation ‣ to organise donations (money and goods)

Building Civil Protection 2.0 Building Civil Protection 2.0 People\Users\Citizens\Volunteers..... The Challenge «emotional» participation proactive collaboration

Building Civil Protection 2.0 Civil Protection & Web 2.0 3 Projects and Experiment Abruzzo Emergency - Earthquake, Roio Piano

Building Civil Protection 2.0 Map: Projects and experimentations external communications (public) Campo "ROIO PIANO" www.ispro.it emergency everyday http://distrettobassapadovana.ning.com/ http://oss.formez.it/moodle/course/view.php?id=70 internal communications

Building Civil Protection 2.0 Project: Civil Protection for Mayors Training & Study Centre Italian Institute providing support and training to Public Administrations Mayors online community Library e-learning glossary Information Forums Channel News Chats Knowledge .... 2002 2005 Project - Civil Protection Web Site Project - Civil Protection for Mayors