Association of Practice Managers An Introductory webinar Gillian - PowerPoint PPT Presentation

eHealth and The Australian Association of Practice Managers An Introductory webinar Gillian Leach - AAPM Heather McDonald - National E-Health Transition Authority 18 June 2014 1 National E-Health Transition Authority www.nehta.gov.au

Overview 1. What is eHealth? 2. eHealth foundations 3. The eHealth record system 4. How do I access the eHealth record? 5. How does eHealth benefit Practice Managers? 6. How does eHealth benefit individuals? 7. Where to next? A copy of the slides will be available after the webinar 2 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

What is eHealth? eHealth is the collection, management, use, storage and sharing of healthcare information using information and communication technology. For the purpose of this webinar we will be focussing on the eHealth Record System (or PCEHR). Information Sharing Standards Patient Centric While our healthcare The healthcare software The introduction of system is among the industry in Australia eHealth is helping to put best in the world, some currently uses a number the individual at the of our ways of collecting of different standards centre of their and sharing healthcare and formats for healthcare. In addition it information — such as recording medical reduces opportunities medical history, test information that results for errors and supports results, scans, or in computer systems not healthcare providers to hospital discharge being able to share relevant patient reports can be communicate with each information and make improved. Many clinical other. informed patient communications, are decisions. still completed on paper. 3 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

eHealth Foundations 4 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

eHealth Foundations The eHealth Foundations combine the basic technologies of unique identification to provide a safe and secure method of exchanging healthcare information i.e.( identification, authentication and encryption) Operated by the Department of Human Services (Human Services) which allocates a Healthcare unique 16-digit number (a Healthcare Identifier) to individuals using healthcare services Identifiers and their practitioners and healthcare organisations. (HI) Service The right health information associated with the right individual at the point of care For more information on the HI Service visit: www.humanservices.gov.au/hiservice 5 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

eHealth Foundations – Cont. Operated by Human Services, a NASH PKI certificate authenticates an National individual provider or organisation when they access the eHealth record Authentication System. The NASH PKI certificate is validated every time the eHealth record Service for system is accessed. There is an organizational NASH certificate as well as Health (NASH) an individual NASH cert. For more information on the NASH PKI visit: www.humanservices.gov.au/nash Secure An organisation-to-organisation electronic communication method. It is a way for healthcare providers to exchange health information quickly, Message securely and safely. SMD will decrease the need and use of paper based Delivery (SMD) communication, resulting in more timely and accurate availability of clinical information and increased safety and quality of care. SMD enables interoperability between different messaging providers. 6 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

The eHealth Record System/PCEHR 7 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

The eHealth Record System (PCEHR) The eHealth Record is a secured electronic summary of a patient’s health records. The eHealth record system provides an active online record from different sources that over time will follow patients as they move through Australia’s health system. The eHealth record does not replace existing patient records. Let’s bring the system to life: http://www.youtube.com/watch?v=3IOoUMwSGMI&feature=youtu.be 8 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

Information in an eHealth Record comes from 3 main sources Patient Health Professional Medicare    Personal medications and Shared Health Summary Medicare claims data allergies summary (can be   Event Summary Pharmaceutical Benefits viewed by healthcare Scheme professionals)  eDischarge Summary  Australian Childhood  Personal health notes (can  eReferrals and Specialist Immunisation Register not be view by providers) letters  Australian Organ Donor  Child development  Prescription and dispense Register information records  DVA claiming events  Advance care directive  Coming in 2014: custodian contact details eDiagnostic Imaging and Pathology reports 9 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

Is the eHealth record system secure? How is access to a patient record controlled? A Consumer can control the privacy of the information contained in their eHealth record: • Health information and documentation access controls • Audit trail and notifications The eHealth record system includes features that protect the security of a patient's personal information. Those features are: • Verification on who is accessing the patient's record • Verification on which healthcare professional is uploading health information • Information transmitted across networks is encrypted and arrives at its destination without interference. Please visit the learning centre for more information: http://publiclearning.ehealth.gov.au/ 10 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

How do you access the eHealth Record System 11 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

How do I access the eHealth Record? Consumers Individuals can access their health record via the consumer Consumer Portal portal. Consumers are able to contribute to their health record by inputting personal health notes, medications and allergies. The my child’s eHealth record app is for consumers with children under the age of 14 years. It allows parents and Mobile Application authorised representatives to access the child’s eHealth record and and view information about the child’s development. The Provider Portal is view only. Healthcare providers can view Provider Portal Providers and download a patient’s health information but cannot contribute to it. Healthcare providers with access to PCEHR conformant Conformant Clinical software are able to contribute to the patient’s eHealth record Software by uploading clinical documents via their software. 12 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

How do I access the eHealth record? ( Consumer Portal) 13 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

Create a myGov account 14 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

Consumer Portal View 15 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

Patients imported Medicare data 16 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

How do you access an eHealth record? (via Provider Portal) There are 2 ways to access the eHealth record 1. Via your clinical software such as Medical Director or Best Practice 2. Via the Provider Portal – if the organisation you are working for doesn’t have conformant clinical software you will need to use the Provider Portal – fact sheet and more information on the ehealth.gov.au or the NEHTA website has software demonstrations 3. http://www.nehta.gov.au/s earch?q=provider+portal& Search= 17 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

What does an eHealth record look like? (via Provider Portal) You need an individual NASH PKI Certificate to access the Provider Portal 18 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

What does an eHealth record look like in your clinical software? The PCEHR and other national eHealth systems are integrated into Clinical Software, reducing complexity for users. 19 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au

How do you use the eHealth Record System 20 National E-Health Transition Authority Draft – Not for distribution www.nehta.gov.au