Adil Sohail Research Associate Research Associate Urban Unit - PowerPoint PPT Presentation

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Adil Sohail Research Associate Research Associate Urban Unit

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Step towards E ‐ Governance through Enterprise Resource Planning

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Introduction What is E ‐ Governance? E ‐ governance or ‘electronic governance’ is use of information and communication technologies (ICTs) at various levels of public or private sector, for the purpose of enhancing Governance. ‘ What is Enterprise Resource Planning (ERP). ERP is basically an ideology which integrates and manages important parts of business. ERP is basically an ideology which integrates and manages important parts of business. ERP software solution is a business process management software that allows an organization to use a system of integrated applications to manage the business functions. Functions such as planning, purchasing, inventory, sales, marketing, finance, human h l h l k f h resources and also automate back office functions.

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Purpose of Research p • This paper is intended to identify and understand “How E ‐ Governance could be used to improve Governance of Local Governments of Punjab ‐ Pakistan”? • Further this paper will also identify the current situation of Punjab and rank local Governments through self ‐ developed E ‐ Government Index. g p

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Where our region is standing? 2003 2004 2005 2008 2010 2012 80 UN UN E ‐ Government Government Ranking Ranking 90 100 110 122 122 120 131 130 136 137 140 146 146 150 156 160 170 India Srilanka Pakistan Bangladesh

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ 1 st Phase: 1 Phase: How much Local Governments are contributing to this downward trend of Pakistan’s curve?

E ‐ Government Adoption Models Researchers h Stage I Stage II Stage III Stage IV Stage V Stage VI (United nations and Emerging presence Enhanced Interactive presence Transactional Seamless or fully American Society for presence presence; integrated presence Public Administration, 2002) (Deloitte & Touche, Information “Official” two ‐ way Multi ‐ purpose portals Portal Clustering of common Full integration 2001) publishing/ transaction personalization services; and and enterprise dissemination transaction (Hiller & Belanger, Catalogue Transaction Vertical integration Horizontal 2001) integration (Moon, 2002) Simple information Two ‐ way Service and financial Vertical and Political participation. dissemination communication transaction; horizontal (one ‐ way (request and integration communication) response); (Baum & Maio, 2000) Web presence Interaction Transaction Transformation (Siau & Long, 2004) Web presence Interaction Transaction Transformation E ‐ democracy. (Deloitte & Touche (Deloitte & Touche, Information Information “Official” two ‐ way Official two way Multi ‐ purpose portals Multi purpose portals Portal Portal Clustering of common Clustering of common Full integration Full integration 2001) publishing/ transaction personalization services and enterprise dissemination transaction (Ronaghan, 2001) Emerging presence Enhanced Interactive Transactional Seamless presence government (Wescott, 2001) E ‐ mail and internal Enable Two ‐ way Exchange of value Digital democracy Joined ‐ up network interorganizational communication government and public access to information

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ E ‐ Government Adoption Model United Nations and American Society for Public Administration, 2002 S No. Stage Factors included in the stage No Presence No Official website available Stage I agency name, agency phone number, address, Emerging presence operating hours, general frequently asked question organizational news, publication, online policy g , p , p y St Stage II II Enhanced presence E h d (security, privacy) officials’ e ‐ mail, post comment online, simple Stage III Interactive presence two ‐ way communication, download organization’s form Transactional Stage IV e ‐ form, e ‐ payment presence; Fully integrated Stage V Full integration across organization presence

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Description Weightage Total 10 Local Government Name 0.1 Office phone number 0.5 Office Address 0.2 Operating hours Operating hours 0 2 0.2 Modified Model General frequently asked questions 0.5 Organizational news 0.5 Publications 0.5 Online policy (security privacy) 0.5 Officials’ e ‐ mail 0.5 Post comment online 0.5 Two way communication 1 Download organization’s forms 0.5 E ‐ forms 0.5 E ‐ payment E payment 0.5 0.5 Full integration across organization 2.5 Urdu Language version 1

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Where our District Governments are standing? E ‐ Governance Ranking ‐ Districts of Punjab 10 stage 9 qualifies 1 s 8 7 6 5 ges=2 points 4 2.8 3 2.3 1.8 2 1.3 1.3 1 Stag Districts of Punjab

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ 2 nd Phase: 2 Phase: How E ‐ Governance solutions will facilitate Local bodies?

Pakistan Urban Forum ‐ Karachi January 10 ‐ 12, 2014 ______________________________________________________________________________ Literature Reference Position DCO (Umble, et al., 2003), (Hawking, 2007), (Sistech Systems 2013) (Fitrix 2013) (SAP 2013) Systems, 2013), (Fitrix, 2013), (SAP, 2013) (Golemanov & Agriculture Golemanova, 2004), (Cardwell, 2005), (Soltanzadeh & Khoshsirat, 2012), (Haßmann, et Functions of Local al., 2013), (GeoERP, 2013), (FarmERP, 2013), (OpenERP, 2013) , Government vs ERP Community (Rashid, et al., 2002), (Rashid, et al., 2002), (Shehab, et al., modules 2004) (Shehab, et al., 2004), (Soja, 2006), (SMA Solutions, Development 2013), (Sifuna, 2013), Education Education (Umble et al 2003) (ERP4Schools 2013) (OpenERP 2013) (Umble, et al., 2003), (ERP4Schools, 2013), (OpenERP, 2013), (SAP, 2013), (School Automation System, 2013), (Microsoft Dynamics ERP, 2013), (Fitrix, 2013) (Chorafas, 2001), (Tilson, 2005), (Hawking, 2007), Finance (Els Van Vossel & Fabien Pinckaers, 2009), (Mulazzani, et al., 2009), (SAP, 2013), (Fitrix, 2013), (Rashid, et al., 2002), (Tilson, 2005). (Hawking, 2007), (Hasan, Health et al., 2009), (SAP, 2013), (Hawking, 2007), (Fitrix, 2013), (School Automation System, 2013), (Ringling, et al., n.d.) Municipal Municipal (Ramco Systems Ltd 2013) (Sistech Systems 2013) (Ramco Systems Ltd, 2013), (Sistech Systems, 2013) Revenue (Sistech Systems, 2013), (Patel, 2013) Works and (Seik, 2000), (Hawking, 2007), (Adarsh, 2013), (DPK Systems, 2013), Services

Education department How ERP will assist in this Functions Literature refernce function? function? Graphical form of data will make Grant of scholarship. (ERP4Schools, 2013) decision making more easy Monitoring of district wise scientific competition, Availability Promotion of scientific research. (OpenERP, 2013) and usage of existing resource and usage of existing resource could be traced. Calendar of events could be Promotion of sports and co ‐ formulated through event (School Automation System, 2013) curricular activities. management system. Purchase of stores and capital P h f t d it l E P E ‐ Procurement system will t t ill (Umble, Haft, & Umble, 2003) goods for schools and colleges. facilitate in this regard Paper compilation and Conducting of 5th to 8th class preparation through centralized (ERP4Schools, 2013) examinations. examination server throughout di district i Formulation of district education budget (development and non ‐ SAP – Financials provide solution (Microsoft Dynamics ERP, 2013) development), reconciliation of for budget preparation expenditure and audit matters. Hand held devices and online d h ld d d l Surprise inspections of monitoring can facilitate (School Automation System, 2013) educational institutions. inspections and their record keeping. Development of district data base ERP has permanent solution ERP has permanent solution (ERP4Schools, 2013) (ERP4Schools, 2013) and its up ‐ dating. Periodic and regular reporting to Flow of information to all levels the Heads of Attached will be easy and Continuous (ERP4Schools, 2013) Departments and the monitoring is possible by Administrative Departments. biometric attendance system