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Oct 12, 2023 •158 likes •323 views

Absence & Return Center (ARC) 36 dedicated AA employees who care about: the work they do, their colleagues, and the business! September 2017 | 0 ARC Support for Team Members Leave Options Return to Work FMLA (RTW)

  1. Absence & Return Center (ARC) 36 dedicated AA employees who care about: • the work they do, • their colleagues, and • the business! September 2017 | 0

  2. ARC Support for Team Members Leave Options Return to Work FMLA (RTW) Employee Sick/ Maternity Medical Leave Leave ARC annually processes 100K faxes and answers 35K team member phone calls to provide a centralized, streamlined and improved employee experience 1

  3. Leave and Return Resources on Jetnet FMLA, Company Sick Leave and Return to Work information is available on Jetnet 24/7 On the Leaves & Returns page on Jetnet you’ll find:  Overviews of leave types  Leave policies  Leave forms  Leave status information Please note: Employee medical condition information will not be posted on Jetnet 2

  4. Leave and Return Resources on Jetnet continued Step 1: From the Jetnet home page click on “Team Member Services” then “Leaves & Returns” 3

  5. Leave and Return Resources on Jetnet continued STEP 2: Click the appropriate leave tile for additional leave information: 4

  6. General FMLA Information FMLA is Job − protected block and / or intermittent leave for FMLA eligible employees What does eligible mean?  A regular or temporary full or part-time employee of the Company who works in a location in the United States, or in any territory or possession of the United States; and  Employed by the Company for at least twelve (12) months on the date on which any FMLA leave is to begin; and  Worked a minimum of 1,250 hours during the twelve (12) month period immediately preceding the commencement of the leave. Qualifying Reasons for FMLA  Employee’s own serious health condition resulting in employee unable to perform the functions of their job;  Care of an eligible family member with a serious health condition; (Spouse, son/daughter and/or parent)  Birth of a son or daughter, and to care for the newborn child;  Placement with the employee of a son or daughter for adoption or foster care;  FMLA Military Exigency Leave & Military Caregiver Leave FMLA Entitlement  Eligible employees are entitled to up to a total of twelve (12) work weeks of leave in a rolling twelve (12) month period for a qualifying reason (except that employees are entitled to up to 26 weeks for Military Care Giver Leave). For example, if an employee who works a 40-hour work week takes leave for his own serious health condition, he would be eligible to take up to 480 hours of FMLA leave. 5

  7. FMLA Information on Jetnet 6

  8. FMLA Status Information on Jetnet • Employee FMLA status information is available on Jetnet 24/7 • Click on “FMLA Leave Status” 7

  9. FMLA Status Information on Jetnet, continued 8

  10. FMLA Status Information on Jetnet, continued 9

  11. Letter of Understanding (LOU) 1 2  The LOU clarifies the leave determination and will include various information such as: 3 Employee name and ID number 1. Assigned FMLA case number 2. Leave code associated with the designated 3. time period (PO1, CG1 etc.) Designated time period 4. Digital copies of the LOUs are attached to  the employee’s FMLA case on Jetnet which is available for viewing 24/7 4 10

  12. Sick Leave Information on Jetnet Sick/Medical leave is available to employees who are taking a block leave for self. 11

  13. Sick Leave Status Information on Jetnet Employee Sick Leave status information is available on Jetnet 24/7 12

  14. Return to Work (RTW) Information on Jetnet 13

  15. Return to Work (RTW) Status Information on Jetnet Employee Return to Work status information is available on Jetnet 24/7 14

  16. ARC Information Hours of Operation: Monday - Friday (excluding holidays) 7:30am to 6pm (Central time) ARC phone 817-967-6700 ARC email arc@aa.com (ARC Administration In Outlook) ARC mailing address : Absence and Return Center 4333 Amon Carter Blvd. (M.D. 5132) Fort Worth, Texas 761553 ARC FAX numbers : 1-855-709-4903 - FMLA 1-855-895-3684 - Sick Verification Form/ Doctor notes 1-855-895-3685 - Return to Work forms Hours of Operation: Monday - Friday (excluding holidays) 7:30am to 6pm (Central time) 15

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