A RISK WORTH TAKING Leading a diverse and disparate team to achieve - PowerPoint PPT Presentation

Information Technology Services and the Tasmanian Institute of Teaching and Learning A RISK WORTH TAKING Leading a diverse and disparate team to achieve significant change. Bronwyn Davies Project Leader My Learning Online

Information Technology Services and the Tasmanian Institute of Teaching and Learning A risk working taking Photo 1: http://www.flickr.com/ Photo 2: http://www.flickr.com/ http://farm4.staticflickr.com/3234 http://farm3.staticflickr.com/2659/3878 /2620480962_2d6cdfc1f8_z_d.jpg 890767_8107664775_z_d.jpg 23/04/2013 2

Information Technology Services and the Tasmanian Institute of Teaching and Learning Photo 3: http://www.flickr.com/ Photo 4: http://www.flickr.com/ http://farm4.staticflickr.com/3176/26956771 http://farm1.staticflickr.com/98/380349293_ 21_9d727dba98_z_d.jpg b3b9df1277_z_d.jpg 23/04/2013 3

Information Technology Services and the Tasmanian Institute of Teaching and Learning Photo 5: http://wwwlflickr.com/ Photo 6: http://wwwlflickr.com/ http://farm4.staticflickr.com/3134/29022054 http://farm6.staticflickr.com/5101/56348421 94_62836e7f73_z_d.jpg 26_d6f2f48454_z_d.jpg 23/04/2013 4

Information Technology Services and the Tasmanian Institute of Teaching and Learning Photo 7: http://www.flickr.com/ Photo 8: http://www.flickr.com/ http://farm5.staticflickr.com/4141/4743434817_f91b920a36_z_d.jpg http://farm9.staticflickr.com/8063/8234127005_54aa0c13a6_z_d.jpg 23/04/2013 5

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Information Technology Services and the Tasmanian Institute of Teaching and Learning My Learning Online 23/04/2013 8

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Information Technology Services and the Tasmanian Institute of Teaching and Learning Three areas of challenge • Immovable timeline • Systems & integration • Communication / relationships 23/04/2013 10

Information Technology Services and the Tasmanian Institute of Teaching and Learning Source: http://www.gartner.com/technology/research/methodologies/hype-cycle.jsp 23/04/2013 11

Information Technology Services and the Tasmanian Institute of Teaching and Learning Immovable Timeline • End of life for current system 31 January 2013 • Project timeline MUST fit in around academic timetable and student needs • Delay resulted in a higher downstream workload • Significant unknowns: – UTAS had not used a SaaS provision for such a mission-critical system – D2L had not provided SaaS for an Australian client 23/04/2013 12

Information Technology Services and the Tasmanian Institute of Teaching and Learning System integration • Competing vendors • Unstable upstream systems • Constant change • Staff turnover • Security challenges • Unique Tasmanian legislative requirements 23/04/2013 13

Information Technology Services and the Tasmanian Institute of Teaching and Learning Communication / Relationships • Never too much communication • Perception vs Reality • Champions • Choose committee members well 23/04/2013 14

Information Technology Services and the Tasmanian Institute of Teaching and Learning Organisational Structure Project Structure Real Structure Project CIO Head TILT Leader Project Support Project Leader Project (B) Support Senior Senior Educational Educational Project Support Developer Developer Learning & Information Teaching Technology 5 x Educational Project Developers Management Student Vendor Support engagement Learning Systems Support Officers 23/04/2013 15

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Information Technology Services and the Tasmanian Institute of Teaching and Learning Photo 9: http://www.flickr.com http://farm4.staticflickr.com/3365/5747615704_908aea60a6_z_d.jpg 23/04/2013 17

Information Technology Services and the Tasmanian Institute of Teaching and Learning Organisational Structure Project Leader Student Project Support Support Learning & Information Teaching Technology 23/04/2013 18

Information Technology Services and the Tasmanian Institute of Teaching and Learning Success 23/04/2013 19

Information Technology Services and the Tasmanian Institute of Teaching and Learning Customer Success I loved the marking rubrics and marking online; • I loved the grades feature and how it calculated everything for me; • I loved the simplicity of the contents tool for putting the unit • together; I found the resources available through UTAS to be excellent, and • when I was stuck I found Googling (sic) D2L or Youtubing (sic) D2L were excellent ways of finding out new things.; and I also requested help on a range of topics throughout the unit, and • was quickly helped several times – sometimes with no great solution, but it was awesome to know that I wasn’t just doing it wrong. 23/04/2013 20

Information Technology Services and the Tasmanian Institute of Teaching and Learning System Success • 862 award units in Semester 1 2013 • 25,660 unique users logged on • 11,613 unique students • 4,000+ concurrent users 23/04/2013 21

Information Technology Services and the Tasmanian Institute of Teaching and Learning Relationships Success • Project continuing to meet milestones • Ongoing cooperation between ITS and TILT on: – Technology Enhanced Learning & Teaching Plan – PVC White Paper – LEAPP – Learning enhancement, analytics, performance project 23/04/2013 22

Information Technology Services and the Tasmanian Institute of Teaching and Learning Photo 10: http://www.flickr.com/ http://farm9.staticflickr.com/8021/7499529036_2a978f8b1d_z_d.jpg 23/04/2013 23

Information Technology Services and the Tasmanian Institute of Teaching and Learning Outstanding Project Tasks • 1 customisation outstanding - Groups • Further development to improve 3rd party integrations • MyLO Manager additional development • MyCertificates development • Bulk data storage • Complete migration of semester 2 and full year units from 2012 – due May 2013 • 900 units prepared and 400 staff trained for semester 2 2013 – May-June 2013 • Project end 30 June 2013 23/04/2013 24

Information Technology Services and the Tasmanian Institute of Teaching and Learning Future Work • Desire2Learn / UTAS Open Instance: – Open Educational Resources – Open Courses • Learning Analytics • State, National and International partnerships • Ongoing support for leading edge technology enhanced learning and teaching 23/04/2013 25

http://creativecommons.org/licenses/by/4.0/ Information Technology Services and the Tasmanian Institute of Teaching and Learning Acknowledgements The project wishes to acknowledge the support of the: • MyLO Project Board; • Chair and members of the Implementation Team; • Staff working within and supporting the project and • the work and encouragement of ex-UTAS managers – Mr John Parry (former CIO) Dr Gary Williams (former Co-Head TILT) Photos from www.flickr.com (Creative Commons Attribution Share Alike) and my private collection 23/04/2013 26