#portstogether #portstogether 49th MedCruise General Assembly 23 September 2016 Santa Cruz de Tenerife, Canary Islands, Spain Kristijan Pavic President All GA material is available to be downloaded via “Members” only section of MedCruise website (www.medcruise.com) #49MedCruiseGA #48MedCruiseGA
Approval of Minutes #portstogether Approval of: Minutes of the 48th MedCruise General Assembly (Odessa, June 2016) #49MedCruiseGA #48MedCruiseGA
Seatrade Cruise Med 2016 #portstogether MedCruise Pavilion 27 booths / 34 exhibiting members + MedCruise • 740 sqm including corridors / approx. 580 of net space • – (722 sqm in 2014) Ø Space booked by members: 484 sqm + MedCruise stand 108sqm= 592 sqm Speaker’s dinner: Co-hosted by MedCruise and CLIA (MedCruise VIP – CLIA Diamond Members Dinner) #49MedCruiseGA #48MedCruiseGA
Seatrade Cruise Med 2016 MedCruise pavilion floor plan #portstogether #49MedCruiseGA #48MedCruiseGA
Seatrade Cruise Med 2016 MedCruise pavilion floor plan #portstogether 592 sqm 27 booths 34 exhibiting port members #49MedCruiseGA #48MedCruiseGA
Seatrade Cruise Med 2016 Budget #portstogether Expenses Budget 2016 Balance Expenses estimation Seatrade Cruise Med €130.000,00 €78.824,95 €51.175,05 €53.965,00 Stand graphics+invitations+banners €400,00 UBM invoice €41.300,00 VIP Dinner gifts €4.800,00 VIP Dinner gifts shipment expenses €139,39 Stand catering €1.553,25 Stand material shipment €1.790,00 Dinner Rollups-Booklets €994,01 MedCruise rollups €198,40 Graphis Studio - pavilion construction €88.000,00 Speakers Dinner (Catering) €6.365,00 Unforseen expenses €8.000,00 Refunded by members (€48.400,00) (100€ per sqm) Estimated budget €130.000,00 €24.859.95 €105.140,05 #48MedCruiseGA #49MedCruiseGA
VIP MedCruise in partnership with CLIA Diamond members #portstogether dinner MedCruise 190 guests • (125 members) – Port members: 2 invitations per member – Associate members: 1 invitation per member – SCMed2016 speakers – SCMed2016 organisers – Cruise Lines CLIA: 38 diamond • members and 22 guests #48MedCruiseGA #49MedCruiseGA
#portstogether #portstogether Membership Giampiero Costagli #49MedCruiseGA #48MedCruiseGA
Membership #portstogether State of MedCruise membership 72 Regular Members 35 Associate Members Welcoming new members: Associate members • Kyriakakis Travel (Chania) – applied for membership September 2016 Welcoming positive developments: Port members Port of Genoa – confirmed approval of PA to continue membership • Associate members La Goulette Cruise Terminal – reversed thoughts to ‘freeze’ membership - paid on 26/07 • #48MedCruiseGA #49MedCruiseGA
Major change (might affect the Association) #portstogether 24 Port Authorities (PAs) + 33 minor ports = 15 Port System Authorities #49MedCruiseGA #48MedCruiseGA
MedCruise payments (as of 15.09.2016) #portstogether Fees 2016 Fees Fees 2015 Fees 2016 delayed but expected to Fees 2016 2015 Members pending paid conclude the next weeks pending paid Regular 2 Alanya; Egyptian Ports; (72) 70 68 Batumi; Lattakia + 2 new Naples; Genoa 2 Associate D’Alessandro; Hugo InflotWW, Karavanmar, 28 Tartus Tours* 28 (30) Trumpy World Synergy Travel Inflot WorldWide + 5 new • Tartus Tours, Idu Shipping to leave MedCruise in 2016 2016 Membership Invoices circulated on 11 th January ü ü Personal reminders circulated on 01/03, 05/04, 09/05, 30/08 #48MedCruiseGA #49MedCruiseGA
#portstogether #portstogether Marketing and Promotion Figen Ayan #49MedCruiseGA #48MedCruiseGA
Marketing & Promotion MedCruise newsletters #portstogether 1. MedCruise monthly e-Newsletter – Circulated to members, cruise professionals and press (more than 2.000 cruise industry professionals) – Next edition to be circulated on September 30 th New Newsletter – “MedCruise – New section: Meet MedCruise member representatives News” issue 52 to be issued – Circulated also via Seatrade database and distributed on December 2. Newsletter - “MedCruise News” (Issue 51 – March 2016) – Circulated to members, cruise professionals and press 2016 – Available on website / hard copies posted to members – Next edition to be published in September 2016 3. MedCruise Promotional Brochure – Widely distributed during all cruise events #48MedCruiseGA #49MedCruiseGA
Marketing & Promotion MedCruise material #portstogether 4. MedCruise Yearbook – New Yearbook was available in MedCruise stand MC8 – Copies will be sent to all members by post Seatrade Contract 2016-2018 New Contract signed in January 2016 #49MedCruiseGA #48MedCruiseGA
#portstogether #portstogether Members Satisfaction Survey Results June 2016 (N=35) #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether GA format Very Satisfied Satisfied 45.5% Dissatified 54.5% Very Dissatisfied #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether Internal matters on Friday afternoon Yes, it is better on Friday 23.5% 41.2% No, it should stay on Thursday 35.3% Both days work fine #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether Time devoted to internal matters 12.5% 6.3% Too much Adequate 81.3% More time needed #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether Organisation of the thematic plenaries Ports & their Associations 12 20 2 Associate Members Perspectives 11 22 2 Cruise Lines Perspectives 13 20 1 Presidents speak 24 11 0 The Way forward: in the Med and the 11 18 6 Black Sea Very Satisfied Satisfied Dissatisfied Very Dissatisfied #48MedCruiseGA #49MedCruiseGA
Are you satisfied with the number #portstogether of invited cruise line executives? Yes, it was the perfect number 34.3% No, we could have less 65.7% No, we need more #49MedCruiseGA #48MedCruiseGA
Was the time of B2B meetings #portstogether enough (3 sessions; 4,5 hours)? Yes, this was enough 28.1% No, this was too much 71.9% No, more time is needed #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether Workshops attended Workshop I - Investing and 9.1% developing of cruise terminals 24.2% Workshop II - Reaching new source markets 66.7% I did not attend any workshop #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether Format of the Workshops Very Satisfied 34.4% Satified Dissatisfied 65.6% Very Dissatisfied #49MedCruiseGA #48MedCruiseGA
Workshops | Recommended themes As submitted #portstogether Tourist attractions around the port - Cruise How to renew an existing but "tired" source Passengers expectations market? How cruise & local society should work and LNG availability and deployment strategies in grow hand-in-hand the Med Psychology and cruise passenger behavior - LNG diffusion in the Med Americans vs Europeans The role of tourism boards in cruise (we need Destination selection: Passenger Satisfaction vs more participation of tourism) Revenue Cruise and Destinations cooperation (not Port Infrastructures only port) How to improve liaison with tourism Line tour operators vs independent authorities Perspectives for year round cruises in Med Strengthening the relationship Port-Cruise area company #48MedCruiseGA #49MedCruiseGA
Workshops | Recommended themes As submitted #portstogether Voices against cruises in the European cities Crew (expectations) and Ports What are the main challenges and opportunities LNG Bunkering to develop cruise in the Med - where do we want to be in 20 years? Investing and developing in cruise destinations Mediterranean Development according the needs and in cooperation with cruise companies Shorex and Product Shore excursion transport - is it effective? Alternative destinations due to the instability in Port safety & security the Middle East area Security of terminals and quays more than Ports: Cruises in the city / controversy ISPS code #48MedCruiseGA #49MedCruiseGA
Workshops | Recommended themes As submitted #portstogether Guidelines for cruise lines during mooring, Tour Operation, Sales and Shore excursions. before and after Anti-Cruises Movements: Congestion, Port agents and their role Environmental Concerns, etc. Cruise and Local Authorities - Producers Port staff training The way to communicate environmental How to sell/communicate effectively issues related to the cruise sector #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether GA app for iOS and Android Very useful 23.5% Not so much 14.7% 61.8% I did not use the GA app at all #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether Expand the GA to 2,5 days 17.1% It is worthy to expand 42.9% Two days are enough 40.0% Depends on content #49MedCruiseGA #48MedCruiseGA
MedCruise General Assembly #portstogether Broader attendance Yes, broader attendance 26.5% would be great 73.5% No, broader attendance would not be a good idea #49MedCruiseGA #48MedCruiseGA
Members’ satisfaction #portstogether “MedCruise in China” report Very useful 20.6% 26.5% Useful Indifferent 52.9% Not useful at all #49MedCruiseGA #48MedCruiseGA
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