3L Programme 2020/21 Information Session Monday 1 July 2019
Agenda • 12:30-13:15 – Presentation by PeoplePlus • 13:15-13:35 – Questions and answers • 13:35-14:00 – Breakout session and refreshments
Introducing the 3L Programme Two levels: • Level 3 – for Team Leaders/Supervisors • Level 5 – for Managers
In partnership with PeoplePlus PeoplePlus is part of the Staffline Group designing, developing and delivering training to approximately 14,000 people, supporting over 1,700 employers. We are an Ofsted Grade 2 provider delivering a variety of training programmes and apprenticeships in various disciplines and sectors, including Customer Service, Project Management, Leadership & Management and Multi-Layer Lean & Continuous Improvement training.
Apprenticeship elements On End Point Induction Programme Gateway Assessment Learning
Who is 3L for? Level 3 Level 5 Those who want to develop a range of essential Those who want to develop technical management skills knowledge to strategic insight and practical expertise Those who want to build their capability to Those who want to build their capability to motivate team members motivate teams Those who want to gain a broad understanding Those who want to gain a broad understanding of entry level leadership and management of leadership and management theory and theory practice Team Leaders and Supervisors Managers • During your Apprenticeship you have Student Membership of the ILM. • Upon completion, you will be eligible to register as a full Member of the Institute of Leadership & Management (ILM).
Eligibility for Apprenticeship • Currently living and/or working in England • Have lived in an EEA country for last 3 years • Age 16+ • Do NOT already hold an equivalent or higher qualification within leadership or management • Committed to remain in employment for the programme duration • Line Management responsibility
Benefits to the Learner • Personal development and acquisition of new skills • Increased understanding of how the role can impact more widely • Improved soft skills such as communications, team working and problem solving • Can support career progression and development as well as increasing confidence • Development of the knowledge, skills and behaviours needed to succeed • Increased sense of value and ability to positively impact on the wider University • Awarded an ILM Diploma at the end of the programme
Benefits to the Line Manager • Increased staff retention and ability to plan succession • 80% of employers say that upskilling makes the workplace more productive • 88% of employers say upskilling have led to a more motivated and satisfied workforce • Implementation of live projects which realise tangible improvement • Reduction of waste and inefficiency through development of existing staff • Development of culture of leadership where staff take responsibility for improvement • ILM Certified at the end of the programme
Commitment required from the Learner • Commitment to undertake planned training activity and meet requirement of 20% off-the-job training (OTJT) • Complete any work set by the Coach between visits • Collect relevant evidence for the POE between the relevant workshop and the next Coach Visit • Involvement in progress reviews at 10-12 week intervals • Make effective use of PeoplePlus Coach by discussing any concerns or issues • Be a positive and enthusiastic role model within the University
Commitment required from the Line Manager • Release learner to undertake planned training activity and meet requirement of 20% off-the-job training (OTJT) • Level 3 – up to 15 months • Level 5 – up to 24 months • Support and mentor your staff member through their development • Involvement in progress reviews at 10-12 week intervals • Make PeoplePlus Coach aware of any concerns or issues • Be a positive and enthusiastic role model within the University
Course content: Modules and Overview Knowledge and Skills Interpersonal Excellence Organisational Performance Personal Effectiveness Leading people Operational performance Awareness of self Managing people Project Management Management of self Building relationships Finance Decision making Communication Behaviours Professional Responsible Agile Inclusive
Course content: Level 3 Modules Module/learning outcomes Module/learning outcomes Building Relationships – approaches to customer and stakeholder Decision Making – problem solving and decision making techniques, relationships, emotional intelligence, conflict management, cross team analysis of data to support decision making working Management of Self – time management techniques and tools, Project Management - project lifecycle and rules, project delivery prioritise activities and planning including managing resource and identifying risk and issues, use of relevant project management tools Awareness of Self – know how to be self aware and understand Managing People - people and team management models, team unconscious bias and inclusivity, learning styles, feedback mechanisms, dynamics and motivation, performance management, HR systems and using emotional intelligence legal requirements, constructive feedback, recognising achievement and good behaviour Leading People – understand leadership styles, benefits of coaching to Finance – organisational governance and compliance, delivering value support people and improve performance, organisational cultures, for money, monitoring budgets to ensure efficiencies equality, diversity and inclusion Communication – different forms of communication and their Operational Management - organisational strategy development, implement operational/team plans and manage resources, change application, chair meetings, hold challenging conversations and raise management, data management and use of technologies concerns
Course content: Level 5 Modules Module/learning outcomes Module/learning outcomes Building relationships – Approaches to customer and stakeholder Finance – Governance and compliance, value for money, managing a relationship management. Collaborative working, sharing best practise. budget. Considering financial implications of decisions, financial Negotiation, influence and networking. Reflection on broader risks. forecasting Awareness of Self – Unconscious bias, emotional intelligence, Leading People – Leadership styles, leading and managing multiple inclusivity. Self-evaluation, own impact on others, accepting feedback teams and team leaders, leading and managing change. Coaching to including 360 degree. Reflective learning, different learning styles, support, approaches to mentoring, motivation and delegation mental toughness and creating a personal development plan. techniques. Organisation culture, equality, diversity and inclusion and their impact on managing change Operational management – Approaches and models of organisational Managing people - Team management models, developing high strategy and planning. Business planning techniques, sales & marketing performing teams, talent management models, recruiting and developing plans, delivering objectives & KPIs. Data management, contingency people. Enabling delivery through others planning and the use of technology including data security. Business development tools, continuous improvement, initiating & managing change, overcoming barriers to change Decision making – Critical analysis, problem solving techniques, Management of self – Time management tools and techniques, decision making techniques, the impact of organisational values and prioritising, approaches to planning and managing multiple tasks ethics on decision making Project management – The project lifecycle, project management Communication – Techniques and models, how to hold challenging knowledge areas, project management tools and techniques, identifying conversations, giving constructive feedback. How to chair meetings. and managing risk Conflict management at all levels. Presentation skills using a range of media
How 3L will be delivered Mentoring Classroom Tutor Job Employer Online Reflective Written and Project Work Training Support Shadowing Training Learning Journal Assignment coaching
20% Off The Job Training (OTJT) Activities could include: • Professional qualification study • Workplace development activities e.g. shadowing • Reflective learning log • Coaching sessions • Gateway preparation Level In learning period (excl. EPA) Rationale Total hours required Level 3 15 months 64 weeks at 35hours 20% of 2240 hours = 2240 hours = 448 hours Level 5 24 months 104 weeks at 35 hours 20% of 3640 hours = 728 hours = 3640 hours
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