21 Ideas for 21st-Century Libraries Kim Bolan Cullin lead consultant, Kimberly Bolan & Associates, associate principal consultant for Providence Associates, LJ "M LJ "Mover & Shaker" & Sh k " and author Rob Cullin co-founder, Evanced S l ti Solutions, LJ "Mover & LJ "M & Shaker," author, and chair of LITA’s Public Libraries Technology Libraries Technology Interest Group
21+ Ideas for st Century Libraries 21 21 Century Libraries Ki Kimberly Bolan Cullin b l B l C lli Robert Cullin st Century Libraries 21 Ideas for 21 Kimberly Bolan & Associates, LLC 2010 Providence Associates, LLC
Library Love st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Do today's libraries have to be Do today s libraries have to be all things to all people??? Places where education and recreation comes together. comes together. Places that serve the community and the individual simultaneously. Places where you can dig into a book Places where you can dig into a book, socialize, get a coffee, collaborate on a project attend a class and more project, attend a class, and more …
Episode X Libraries: A New Hope Lib i A N H A long time ago…. There were libraries designed with Th lib i d i d i h books and tables. There was a librarian behind a desk to direct people where to go. Now we live in a people where to go. Now we live in a new world and it is time to change the face of libraries one building at a the face of libraries one building at a time…
Libraries choices. need to choices i d t make make Lib
st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Multiple formats – essential!
Make your library a place where people want to be…
…whether academic, public or K-12
“Refreshovations ” Amsterdam Public Library (Netherlands) Rethink, restructure, rejuvenate
C Create t a shoppable h bl lib library. st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
More mixed use – less tradition st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Move beyond the “one space y p fits all ages” concept. Build a library that works y with ages 0 - 18 and fosters youth development at all at all stages! stages!
As As As your As yo your community our community community “gro community gro grows grows ws up ws up up” up the the the spaces the spaces spaces the spaces the they use they use use should use should should should st Century Libraries gro grow too. too. 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Build Interactive, Zoned Children’s Spaces And they will come! st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Pre-school Ages 0 - 4 st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Young School Aged Young School Aged Ag Ages 5 - 8 5 8 st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Pre-teen Pre-teen 12 9 - 12 Ages Ages 9
Separate, Interactive p , Teen Spaces st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
Be flexible. Be flexible. Grow move and change to fit Grow, move, and change to fit ever changing needs.
Think… FLEX variety in variety in Meeting g size & function, Spaces p flexibility, capability capability.
Whether large…
These meeting rooms have it all! …or small.
No dedicated computer labs.
Casters let space move to accommodate diff different arrangements, t t events etc events, etc.
Create rooms that move…
Think outside the box.
Collaboration is key. y
Flexible & Adaptable. p
Good signage & wayfinding make a library user friendly.
Eliminating jargon lets customers understand the library.
Digital Digital Sig Signage g spreads messages messages quickly quickly.
Take a practical approach to being g “green”. g p pp
Space is a launch pad… Space is a launch pad… for a for a lean, lean, mean, mean, service service machine! machine!
Big service Big service desks be gone! g Smaller, non- Smaller, non cluttered kiosks encourage interaction! interaction! Orange County (FL) Library System
Eliminate barriers between Eliminate barriers between staff and users.
Supported Self Service Supported Self-Service… Provides fast & convenient access for checkout holds pick-up and for checkout, holds pick-up, and more!
Drive up services add Drive up services add convenience. Can I get fries with my fiction? with my fiction?
Vending Wh t What users need need…when when they need it. they need it.
Fewer & Fewer & smaller smaller physical physical collections.
Uncommon collections. What will the future hold? Now Circulating: Hand and Power Tools – Gila County Library District (AZ) Fishing Equipment Fishing Equipment – Wood Library (NY) W d Lib (NY) Portable electricity meters – Boston Public Library (MA), Santa Clara County (CA) Cake Pans – RI, NE, IA, NY…
Digit l Digital Creativity Creativity. Expanding Expanding “literacy” and learning. Digi-Dock at Frankfort Community Public Library (IN)
Interactivity. Let users Let users explore p technology A d And…it doesn’t it d ’t in new ways. have to take place have to take place “in a room.”
Persona-driven websites
Please use Please use your cell your cell phones. p
assistance century 21 st
Proactive Marketing Proactive Marketing Look what we have to offer?
Community Partnerships Community Partnerships
Programming, Programming, Programming… i g g P
Hire for Train for attitude. Train for skill. skill
Cross training. g
Change “No” to…
The Happiness Cycle Happier Customers/Patrons Happier Customers/Patrons Happier Staff Happier Board More Money & Support
Thank you! y Kim Bolan Cullin Kim Bolan Cullin kim@libraryexperience.com www.libraryexperience.com y p indielibrarian.blogspot.com Rob Cullin Rob Cullin rcullin@evancedsolutions.com rcullin@evancedsolutions.com www.evancedsolutions.com st Century Libraries 21 Ideas for 21 Kimberly Bolan Cullin & Robert Cullin 2010
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