Workplace Wellbeing & Delivery Hacks Tuesday 20 September 2016 John Williams Melanie Woolcott Sam Addison
Workspace Hacks 1
#Hacks? Hack /hak/ Verb 1. Cut with rough or heavy blows 2. Gain unauthorised access to date in a system or computer Noun 1. A rough cut, blow or stroke 2. Informal – an act of computer hacking
#Hacks?
What happens in Amsterdam Stays in …..?
Corenet: The key Trends? Cloud-Enabled Business Flexible Working Connected workforces Use of data Co-working Internet of Things
Agility Utilised as an Workspace EVOLVING enabler of growth CUSTOMER NEEDS Workplace: Is increasingly seen as critical for the talent agenda with strong sector disparities. Co-working: a fundamental element of portfolio strategy by already 20% of respondents. Cost remains the key CRE driver: whilst Talent and Innovation remains on top of CEO agenda.
What are people looking for? global uk us
EMEA – google trends 9
What is coworking? A business practice, which involves a shared office environment for workers from different organisations. 3 430 1196% 10-20% Dedicated New co-working Growth of U.K. Space allocated spaces open co-working spaces co-working for social in the U.K. each day spaces since interaction alone… 2010 73% 8% Member model, charged by Of co-working of members the hour, the day spaces are leave because or the month independent of the noise
What is the flexible market made up of? Co-working Incubators & accelerators Serviced offices environments Business continuity space Managed workspaces Grey / Surplus space
Why does demand for flexible space continue to grow?
Digital Workplace "The digital workplace is a major trend in corporate real estate right now," said David Roberts, managing director at JLL. "It's complex, challenging, and costly." Most companies spend 15% to 20% of their construction budget on IT, Roberts said. While 25% of the budget is on the high end of the spectrum, it is not unusual.
WHO IS THE CUSTOMER? BY 2020, MORE THAN 40% OF Between 2009 and 2012, according the Bureau of Labor Statistics, the number of temporary employees THE US WORKFORCE WILL BE CONTINGENT WORKERS, ACCORDING TO A STUDY rose by 29% CONDUCTED BY SOFTWARE COMPANY INTUIT IN 2010. A survey of the 200 largest companies …THAT’S MORE THAN 60 MILLION found that temporary workers represented, on average, PEOPLE . 22% of their workforce , and that percentage is growing.
Entrepreneurial growth Total Co. in 2 Ratio of 4.5 MILLION PEOPLE IN THE UK, OR City Population years Companies 14.5% OF THE WORKFORCE, ARE Liverpool 440 000 57, 323 0.31 NOW SELF-EMPLOYED Birmingham 992 000 289 192 0.29 ONS 2015 Manchester 420 000 115 932 0.28 Brighton 248 000 39 487 0.16 Glasgow 560 000 87 171 0.16 London 7 200 000 1084 041 0.15 Nottingham 285 000 34601 0.12 Leicester 280 000 32 095 0.11 Belfast 280 000 31 038 0.11 Coventry 305 000 32 613 0.11 Newcastle 259 000 27 204 0.11 Bristol 380 000 37 282 0.10 Cardiff 310 000 29 178 0.09 Edinburgh 450 000 35 784 0.08 Leeds 720 000 31 594 0.04
health Wellness “89% of companies surveyed in the US are rolling out Wellness programmes..” CBRE / CORENET
Space Utilisation What is needed is a more detailed understanding of both employees’ tasks and also their personalities, with heterogeneous spaces then designed to fit.
Who are wework? “We happen to need buildings like Ub Uber er hap appens ens to ne need ed car ars, s, li like e Airbnb bnb happens to need apartments,” says Neu euma mann. n. WeW eWork rk isn’t shared office space at all. It’s a “platform for crea eators tors ”.
WEWORK PROJECTIONS FOR 2018? WeWork Members: 260,000 ,000 WeWork Locations: 376 376 WeLive Members: 34,0 ,000 00 WeLive Locations: 69 69 By 2018, the company predicts operating profit of $941.6 million on revenue of $2.86 billion.
WHAT & WHO IS THE MARKET?
Orbit Architects : Workplace Strategy Wellbeing in the ‘Smarter Working’ office 20 th September 2016 Job No. Orbit Architects 83 Blackfriars Road London SE1 8HA T: 020 7593 3380 W: www.orbitarchitects.com
Wellbeing in the ‘Smarter Working’ office design build use understand AGENDA o Introduction o Wellbeing at work o What is ‘Smarter Working’? o How the ‘Smarter Working’ office can support wellbeing 2
Wellbeing in the ‘Smarter Working’ office design build use understand INTRODUCTION What's Wellbeing? – being happy and healthy! What’s Smarter working? - put simply, it really just means being thoughtful about the tasks we have to achieve each day and choosing the appropriate worksetting and / or location from which to accomplish them. “keeping staff happy is essential, supporting staff in keeping healthy is forward thinking!” 3
Wellbeing in the ‘Smarter Working’ office design build use understand WELLBEING Wellbeing plays a central role in creating flourishing societies. Focussing on wellbeing at work can benefit societies by helping working individuals to feel happy, competent and satisfied in their roles. The evidence shows that people who achieve good standards of wellbeing at work are likely to be more creative, more loyal, more productive and provide better customer satisfaction than those with poor levels of wellbeing at work. Wellbeing is not just about the physical needs of the individual but about the human as a whole, – Mind, Body and Soul 4
Wellbeing in the ‘Smarter Working’ office design build use understand WELLBEING : MIND Stress one of the biggest factors that affects staff wellbeing What gives us stress at work? o Lack of time o Our leadership management style o Lack of control o Lack of trust “relationship with boss - the number one reason employees quit there job is a bad boss!” 5
Wellbeing in the ‘Smarter Working’ office design build use understand WELLBEING : MIND How do we reduce stress at work o Worklife balance reduces stress o the ability to balance our busy lives o sense of control - empowerment o Output oriented performance cultures rather than presence cultures Studies show effective working hours in a typical week are 33 to 47 hours after that productivity is substantially reduced. o Management styles – trust and respect Research showed us that ‘transformational’ management style - behaviour that is deemed inspirational, motivating, stimulating, or charismatic hold stronger correlations with employee satisfaction with leadership and overall job satisfaction than ‘transactional’ or ‘considerate’ management styles do. 6
Wellbeing in the ‘Smarter Working’ office design build use understand WELLBEING : BODY Supporting staff in keeping healthy o Physical activity - opportunities for staff in their working week o Healthy eating - providing health food options o Rest & sleep - business culture that actively supports reasonable hours and discourages long hours. “a Mars a day helps you work, rest and play!” 7
Wellbeing in the ‘Smarter Working’ office design build use understand WELLBEING : BODY In the office o Provision of shower facilities, secure bike storage, outdoor space landscaped for walking or running. o Workspace designed to encourage movement around the space. o Adjustable furniture that can fit a range of shapes, sizes, needs and preferences and that promotes movement throughout the day ……. and training on how to use it! o Sensory stimulation – create workspace that give people choices for controlling the level of lighting, views, ventilation, and temperature around them. 8
Wellbeing in the ‘Smarter Working’ office design build use understand WELLBEING : BODY Out of the office o access to sports facilities o Training - ergonomics of how furniture and facilities are best used o (not just in companies offices but - home, clients coffee shop etc.) o Technology solutions that support in the best physical and ergonomic way. 9
Wellbeing in the ‘Smarter Working’ office design build use understand WELLBEING : SOUL Matching individual social values and business values o Sustainability, green credentials o Sense of fairness – equality, discrimination etc. Sense of belong, knowledge and learning o Working relationships – team o Social events o Access to people, knowledge and collaboration. “definition of team - coming together as a team to achieve a common goal” 10
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