Welcome
Perform London 2018 Accelerate Digital Innovation Greg Adams Regional Director UKI – General Business Dynatrace
Thank you to our guest speakers Guest Speakers Jonathan Hayes, David Shepherd, VP Global IT Excellence Service Delivery Management Yasin Quareshy, GM Cloud Operations & Environments, TUI UKI Iain Boyle, Solution Architect, Red Hat
Thank you to our sponsors Partner booths on Gallery Level
Housekeeping • Fire exits • Gallery Level (up 1 floor) for: • Partner booths • Dynatrace demo booths • Networking break – 11.00am • Lunch & drinks reception – 1.00pm onwards • Slides will be shared #Perform2018 #seeingisbelieving #Perform2018 confidential
Come and find me! Gartner Peer Review Booth It’s simple! Visit the peer review booth located on the Gallery • level Complete a short survey for Gartner Peer Insights • Receive a £25 Amazon gift card • *Reviews are anonymous
Accelerating Digital Innovation… 7 Confidential
Accelerating Digital Innovation… 8 Confidential
Digital transformation is happening everywhere By 2020, CEOs 93% of CxOs Less than 3% of expect 41% of incidents are believe that digital TELCO AND revenue to be found before will disrupt their RETAIL GOVERNMENT MEDIA driven by digital affecting users business Gartner Forrester Gartner 87% of companies 60% 51% of millennials think that digital rate app will complain on transformation is a performance as #1 CONSUMER TRAVEL FINANCE social when user competitive expectation, ahead GOODS experience is bad opportunity of features Forrester Harris Poll Capgemini powered by the new enterprise cloud 9 Confidential
NoOps The era of the new enterprise cloud is here Serverless IoT Self-Healing Hybrid, multicloud Micro-services Containers New Enterprise Cloud Early Cloud POCs, small workloads SOA J2EE Client Server Mainframe Static Applications Complex Applications Complex Applications Static Infrastructure Static Infrastructure Dynamic Infrastructure 1998 2006 2008 2014 2016 1 st Gen. APM 3 nd Gen. beyond APM 2 nd Gen. APM
Attributes of the new enterprise cloud Hybrid, Web-scale and Microservices and 1 2 3 4 DevOps collaboration multi-cloud enterprise grade containers PaaS IaaS SaaS Server-less Private cloud Automation Compute Azure AWS GCP Azure Container Serv ices Secure Practices On-premise
False alerts Painful tool upgrades Dashboard overload Blind spots Data overload Monitoring is more High TCO Poor adoption Tool sprawl important than ever Massive effort Manual No root cause shown Digital Experience Traditional monitoring is dead Higher Quality Finger pointing Time consuming Faster releases Alert overload Agent explosion Cloud Migration Slow ROI #Fail Troubleshooting Unintelligent Too hard Just a bunch of charts Doesn’t scale Doesn’t work for cloud
What’s the cost of • Personal frustration and stress failure? • War rooms that lead to conflict • Your best talent is focused on problem solving • Personal frustration and stress • Delayed project delivery • War rooms that lead to conflict • …your job? • Your best talent is focused on problem solving • Delayed project delivery • Revenue impact
Your teams should be focused on innovation, not on monitoring “Before Dynatrace, we IT personnel devote over would spend hours 70% of their time to non- going through innovative work gigabytes and gigabytes of logs to try and find the cause of a problem. Dynatrace 70% helped us reduce MTTR so we can spend our time innovating.” 14 Confidential
Dynatrace – One solution for hybrid, multi-cloud All-in-one solution 15 Confidential
Because software needs to work perfectly 16 Confidential
But does it always work perfectly?? 17 Confidential
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