Highways Service Parish Liaison Sessions Welcome
Georgina Statham Highways Liaison Manager
Agenda 1. Introduction 2. Asset Management 3. Network Management 4. Web Portal Demonstration 5. Communications and future liaison
Commissioning and Delivery • Commissioning services from the most appropriate place, to deliver the most efficient and effective services • Commissioning teams to decide on most appropriate service delivery model, set policies and strategies for the services and hold budgets necessary to deliver the services • Delivery teams, (Asset/Network), which may be internal or external or voluntary, to focus on delivering excellent operational services
Asset Management
Highway Asset Manager Paul Little Lincolnshire Road Laboratory Safety Partnership County Programme Manager Shaun Butcher Programme Leader Programme Leader Programme Leader Programme Leader Surface Treatments Surfacing and Patching MMT and Cyclical Minor Works and Traffic Jeanne Gibson Mark Heaton Dean Myhill Debra Greeves
Highway Asset Management • Surfacing and Patching Works • Surface Treatments • Mobile Maintenance Teams & Cyclical • Minor Works and Traffic • Lincs Laboratory • Lincolnshire Road Safety Partnership • Not covered – Development Management, Structures, Major Schemes, Traffic Signs, Traffic Signals and Street Lighting.
Surfacing and Patching Works • Budget of £6.2m • Resurfacing - machine laid and full width with variable depths. • Overlay and re-profiling carriageway • Recycling initiatives • Patching is machine laid and smaller areas of structural failure • General design life of 20 years • Roadmender works
Surface Treatments • Budget of £7.95m • Surface Dressing of 2.5m square metres • SD is the maintenance treatment of choice • Footway Micro Asphalt • Patching and siding works done in advance • Jet patcher works – minor dressing programme • Typically 5 to 10 year design
Mobile Maintenance Teams & Cyclical • Budget of £7.1m • MMT small units with 2 people and 7.5t vehicle • Visible resource dealing with local issues • Cyclical maintenance includes grass cutting, weed spraying and drainage cleansing. • Grass 2 cuts a year across the county • Weeds 1 spray a year across the county • Drainage cleansing 1 clean a year across the County. • Service Level Agreements - Districts and Parish Councils.
Minor Works and Traffic • Budget of £2.2m • Footway replacement with new construction • Drainage improvement schemes • Minor works improvements • Road marking and stud replacement programme • Traffic Regulations Orders - £50k
Lincs Laboratory • Based at Riseholme, Lincoln • Quality Control - Site and Laboratory Testing • Geotechnical/Materials/Pavement Engineering • Highway Condition Surveys • Asset Management Data & Scheme Prioritisation • Data Driven on all works.
Lincolnshire Road Safety Partnership • Multi-Agency partnership • Police and LCC provide staffing • Speed Cameras – Mobile and Fixed • Road Safety Courses • Education for Schools • School Crossing Patrols • Engineering Safety Schemes • Data Driven all works. • Community Speedwatch
Information Annual Programme available on website https://www.lincolnshire.gov.uk/transport-and- roads/highways-maintenance/highways-works- programmes/130284.article Updated regularly Live Data: www.roadworks.org Regular meetings with Network Team
Rowan Smith Local Highways Manager North and South Kesteven
Network Management
Highway Network Manager Satish Shah Streetworks and Network Resilience County Highways Highways Liaison Permitting Manager Manager Manager Manager James Houghton Darrell Redford Roy Rayman Georgina Statham Local Highways Local Highways Local Highways Local Highways Manager Manager Manager Manager West Lindsey and North and South Boston and South East Lindsey Lincoln Kesteven Holland Andy Ratcliffe Steve Wiles Rowan Smith Andy Wharff
Local Highways Management • Community engagement • Local contact for highways service • Maintaining highway (9,000 km) • Managing customer service enquiries (30,000) • Undertaking Safety Inspections (270 areas) • Highways Act 1980 enforcement • Dealing with insurance claims • Co-ordination and liaison with other services • Managing reactive service delivery
Mobile Maintenance Teams • Minor footway repairs - slabs, kerbs, minor surface patching • Minor carriageway repairs • Principal Road Network / high speed road pothole repairs • Minor tree works including hedging • Minor siding works
Mobile Maintenance Teams • Minor drainage clearance works - gullies, offlets, drainage grips • Minor investigations • Minor sign works - removal / erection, cleaning • Minor ironwork repairs and replacement - gulley frames, manholes
Streetworks and Permitting • Traffic Management Act 2004 • New Roads and Street Works Act 1991 • Duty to minimise highway network disruption • Permit Scheme delivery and liaison • Works co-ordination, inspection & compliance • Works monitoring system (roadworks.org)
Network Resilience First point of contact for network resilience Winter maintenance service delivery Precautionary and secondary Salting Grit Bins and Self Help Emergency responses - RTC’s etc. Planning salting routes Managing winter service plants and materials Managing 24 hour emergency service rota
Georgina Statham Highways Liaison Manager
Highways Liaison First point of contact for all media enquiries Developing customer engagement systems Developing communications strategies Promote information using a variety of media Improving customer experience Improving LCC Web pages Improving Highways Fault Reporting Online System (LAGAN)
Highways Contact Details • To report faults Use the web portal https://www.lincolnshire.gov.uk / • To enquire about highways services Email cschighways@lincolnshire.gov.uk or call 01522 782070 • For information and programmes https://www.lincolnshire.gov.uk/
Highways Fault Reporting Portal • Web based fault reporting system • Launched June 2015 • Improved and re-launched December 2016 • More improvements planned for this year
What the portal is used for Fault Reporting • Potholes • Street lights not working • Blocked drains • Obstructions • Faded lines • Loose/Rocking kerbs etc.
What the portal cannot be used for • Make a claim against LCC • Request to speak to a Highways Officer
Benefits of using the portal • Quick and easy way of reporting faults • Reported faults go to the team responsible • Available 24/7 • Faults displayed on map until resolved • Receive notification if fault is not LCC responsibility • Receive updates when works are completed
Logging in problems Some users have experienced problems logging into the portal If this happens call the Customer Service Centre on 01522 782070
Portal Demonstration https://www.lincolnshire.gov.uk/ \\lincolnshire.gov.uk\folderredir$\Desktop\georgi na.statham\Desktop\Web Portal.pptx
Email updates We will let you know • If the fault is not our responsibility • If we are not undertaking works as a result of the report • If we are taking immediate action to fix a fault • When works to repair a fault are completed
Timescales for repair All works are prioritised according to the severity of the fault and the hierarchy of the network. More information about how we prioritise faults is on our web pages. https://www.lincolnshire.gov.uk/transport-and- roads/highways-maintenance/report-a-highways- fault/41433.article
Future Parish Engagement Georgina Statham
Future Parish Engagement • Parish Cluster Meetings • Newsletter • Annual walkabout if required
Your Questions
Recommend
More recommend
