WATER FILTERS SEMINAR The Complete Guide to Rena Ware Water Filtration Power Point version available on Rena Drive 1
FOR THIS TRAINING SESSION YOU NEED THE WORKBOOK THE SEMINAR THE WATER FILTERS BROCHURE (in print or digital) (in print or digital) (AQ700) (in print or digital) 2
SEMINAR Knowing the products (water fjlters) to be able to share them and sell them effectively FOCUS 3
SEMINAR CONTENT 1 Basic concepts about water and fjltration 2 Aqua Nano Technology in this session Rena Ware fjlters: benefjts, features, 3 use and care 4 Practice in your own time 5 Assessment PAY ATTENTION TO THE FOLLOWING ICONS questions for you to answer role plays/simulations page(s) in this seminar exercises 4
BASIC CONCEPTS ABOUT WATER AND FILTRATION 1 5
BASIC CONCEPTS ABOUT WATER AND FILTRATION 9 7 % What does each number refer to? 60% 8% 3% pp. 4-5 2% 2% 1% 6
BASIC CONCEPTS ABOUT WATER AND FILTRATION Where do we get fresh water? Why do people look for other sources of drinking water? What is the difference between fjltration and treatment? pp. 6-7 7
BASIC CONCEPTS ABOUT WATER AND FILTRATION Filtration vs treatment Which fjltration... Which treatment... ...uses porous materials? ...starts with oxygen? 1 A ...uses a mixed media? …involves chlorine? 2 B ...uses chambers? ...uses lamps? 3 C ...adsorbs some elements ...requires a lot of energy? 4 D present in the water? pp. 8-9 8
BASIC CONCEPTS ABOUT WATER AND FILTRATION What issues does bottled water have for you? What does each number refer to? 7 0 282 5,1 10 How do microplastics get into the food chain? pp. 10-12 9
BASIC CONCEPTS ABOUT WATER AND FILTRATION The Rena Ware Cause What is the Rena Ware Cause? p. 13 10
SIMULATION: INTRODUCTORY PART In pairs. Take turns to present the introductory part of water fjlters. Use the Water fjlters brochure (AQ700). Cover the following points: • Importance of water • Fresh water sources • Filtration and treatment • Bottled water • The Rena Ware Cause 11
AQUA NANO TECHNOLOGY 2 12
AQUA NANO TECHNOLOGY What is ADsorption? What is bohemite? Where is it? How does it work? p. 15 13
AQUA NANO TECHNOLOGY What are the 3 main benefjts of this technology? What is the meaning of... ...extreme fjltration? ...high fmow? ...high capacity? pp. 16-17 14
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE 3 15
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE 1 Rena Ware Filter Bottle 2 3 Name its 7 key features 4 5 6 7 p. 18 16
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE Rena Ware Filter Bottle 3 features are missing. Which ones? p. 18 17
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE At home fjltration systems: models What models are there? What do all models feature/offer? p. 20 18
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE At home fjltration systems: 3 stages What does the pre-fjlter do? What does the main fjlter do? p. 21 19
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE At home fjltration systems: CTU model Match 1-7 with A-G. Sits on... valve. 1 A Connects to.. spray and stream options. 2 B Includes... indicator lights. 3 C Features a diverter... existing faucet. 4 D Features a fmexible... wand. 5 E Provides... countertop. 6 F 7 Features LED... faucets adapters. G p. 22 20
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE At home fjltration systems: UCU model True or false? It replaces existing faucet. 1. Filtration unit sits on countertop. 2. It features a diverter valve. 3. It features a pull-out wand. 4. It does not offer spray or stream options. 5. It includes a stainless steel deck plate. 6. 7 . It has LED indicator lights on the fjltration unit. It may include a side faucet for unfjltered water. 8. p. 23 21
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE At home fjltration systems: LX model Complete the sentences. It does not replace… 1. The fjltration unit stays hidden… 2. The LED indicator lights are visible... 3. p. 24 22
SIMULATION: PRODUCT PRESENTATION In pairs. Choose one fjlter model each. Take turns to explain its features. The person listening may ask questions. 23
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE Accessories What is each accessory used for? What model is it for? “Bypass” side faucet Stage zero pre-fjlter Mounting bracket 1 | 2 | 3 | for unfjltered water p. 25 24
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE Use and care | Cartridges Can you name all the parts? + = + = p. 28 25
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE Use and care | Filter and pre-fjlter How do you clean each part? When you do replace each fjtler? What do the LED lights indicate? p. 29 26
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE Use and care | Charging the system Why charge? When do you charge? What are the 4 steps to charge? 2 p. 31 27
RENA WARE FILTERS: BENEFITS, FEATURES, USE AND CARE Benefjts Complete with the missing words. p. 35 28
SIMULATION: CUSTOMER QUESTIONS In pairs. Take turns asking and answering the following customer questions. How does the filter trap particles? 1. How do you know when the filtration has come to an end? 2. How does the filtration system prevent water sediments from passing through the filter? 3. How to make sure that the filtration really happens and water is free of particles? 4. What minerals are there in water and which ones are filtered by the Aqua ✓ HD TM ? 5. How long do the filters last? 6. What are the Aqua ✓ HD TM filter fibers made of? Are they biodegradable? 7 . Is the filtration technology going to change? 8. How do you install the at home filtration units? 9. ex. 21 These filters seem quite expensive compared to other filters... 10. 29
SIMULATION: SALES In pairs. Roleplay a sales presentation of at home fjltration systems. Take turns to play the representative and the prospect. A = representative B = prospect 1. Prepare A: review the key benefjts and features of each model. B: choose at least 3 questions from exercise 21 (do not tell A before starting). 2. Use the Water fjlters brochure (AQ700) and practice presenting the products (features and benefjts) and answering the questions. 30
Stop: What did we do that is not effective or even counterproductive? Keep: FEEDBACK ON THIS What did we do that is effective and we TRAINING SESSION should do more of? Start: What didn’t we do that could be effective and we should start doing? 31
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