WA Portal Southwest Washington Accountable Community of Health 10-23-2018 www.waportal.org
The WA Portal: A platform to support transformation • Authentic commitment to support Washington transfo rmation through partnerships • “One stop shop” for organization of transformation ne eds • Functionalities and curated resources built through th e eyes of primary care, community behavioral health, and other community organizations across and within Washington • Processes that allow for flexibility to accommodate ne w features and targets within this methodology for aut hentic end user participation
Features/Functionalities – Supporting Transformation • Learning Communities – My Portal Teams - Virtual collaboration space – Training Environments • Webinar and conference management • eLearning modules for asynchronous training • Resource Center - Curated resource library – Identified for quality and evidence – Assessed for practicality and utility • Resource Map – geographically linked – Flexible for the needs of the effort • Communications - calendar and notifications • Support – technical and strategic
Southwest Washington ACH Needs: External – Partner Facing Need 1: Partner Monitoring and Reporting Resources: Multiple options available WA Portal Solutions: - Simple data entry within clinician collaboration space - Integration with 3rd party data forms and database (Okta SSO) - Creation of simple forms for data collection REDCap data forms and reporting https://www.project-redcap.org/
Southwest Washington ACH Needs: External – Partner Facing Need 2: Quality Improvement and Change Management Resources: Training, collaboration, coaching WA Portal Solutions: - My Portal Teams for webinars, coaching, QI support - Integration with 3rd party change management systems (Life QI) - Creation of Run Charts for ongoing projects - Resource library – curated resources for QI - Resource map for connecting with local resources
Southwest Washington ACH Needs: External – Partner Facing Need 3: Provider collaboration Resources: My Portal WA Portal Solutions: - ACH specific landing pages to manage effort-wide activities - Team based document storage and exchange - Forums (exchanges) for asynchronous communication - Team and ACH calendars (hierarchically related) - Unlimited number of media and document uploads done easily
ACH Learning Community • Content management by Pierce County ACH staff • Quick links to tools an d resources for the A CH
Teams Learning Communities My Portal Tea • ms Sharing of reso • urces Coaches can w • ork with sites
Training Virtual conference and training environment • Resources hosting • Integrate with webinar hosting software Curriculum based modules • Transformation topics • For coaches and clinics • Track progress • Support QI initiatives
Resource Center • Digital library made of resources curated by members of the Washington healthcare community • Tailored and targeted to specific transformation efforts • Search tool developed with users • High usability with typical users
Interactive Mapping • An intuitive way to identify community resources • Link members of an ACH community together • Present a map of key elements of your own transformation efforts • Can be customized to ACH needs • WA 211 Community health worker data – DOH CHART data (by 7/2018)
WA 2-1-1 CHART Data • Developed for CHWs • 14 Health Focus areas • Updated Monthly • In partnership with the WA DOH
Reporting and Use Data Analytics • Access to data to help understand user behavior and direct portal actions • Data entry capability for site specific quality Improvement and out-comes data reports • Interface capabilities with other data programs (e.g. Tableau) • Monthly user activity dashboards by community, region, statewide *Request to WA Portal staff to run
Creating new functionalities Concept Need: Development New functionalities not currently available that will support tasks Participatory Evaluate Design Resources: Portal IT developer and Participatory design team Portal Solutions: Prototype • Rapid development process with a participatory design team • Developers, user centered design, end user testing • Visioning, prototype development, user testing, and deployment
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