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Victim Support (Merton and Sutton) 1 Safet Vukalic Service Delivery Manager for Merton and Sutton branch of Victim Support Felicity Connolly Independent Domestic Violence Advocate in Merton. 2 What is Victim Support? Victim Support is


  1. Victim Support (Merton and Sutton) 1

  2. Safet Vukalic Service Delivery Manager for Merton and Sutton branch of Victim Support Felicity Connolly Independent Domestic Violence Advocate in Merton. 2

  3. What is Victim Support? • Victim Support is an independent national charity for victims and witnesses of crime across England and Wales 3

  4. What does Victim Support do? • Victim Support provides information, emotional support and practical help to people, regardless of whether or not the crime has been reported to the police or whenever the crime happened. • Our services are free and confidential. • Our highly-trained staff and volunteers try to help and empower those affected by crime to find the strength to rebuild their often shattered lives 4

  5. Communication during 2011-12 • Telephone contact 11,953 • Visits 409 • Letters 3,075 • Personal alarms 153 • CICA 80 • Emotional support 429 5

  6. Referrals 2009-10 2010-11 2011-12 Police 8,257 6,517 5,476 Self 75 112 166 Agencies 36 68 90 Total 8,368 6,697 5,732 Domestic 1,936 1,679 1,038 Abuse 6

  7. IDVA – Independent Domestic Violence Advocate • One Stop Shop • MARAC • Safety Planning – Mascot, personal alarm, home security • DV Volunteers 7

  8. Witness Service • Witness Service operates in every Magistrate and Crown Court to help those called in as witnesses • This service is confidential and free 8

  9. Support at the court • Witness Service will normally contact witnesses in advance of the court hearing to offer its services. • Witness Service helps witnesses victims, their families and friends before, during and after a hearing. This support is provided by trained volunteers. • They help children as well as adults. 9

  10. Contact Information • Victim Supportline 0845 30 30 900 – 9am – 9pm Mondays to Fridays – 9am – 7pm weekends – 9am – 5pm bank holidays • Victim Support – London Region 0845 450 3936 • Witness Service – London Region 0845 450 3936 • Victim Support (Merton and Sutton) Vestry Hall, 336 London Road, Mitcham, Surrey, CR4 3UD Tel: 020 8685 1637 Opening Times: Mon-Fri 9am-5pm Email : vs.merton@vslondon.org Website: www.victimsupport.org.uk 10

  11. Questions? 11

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