using mobile ticketing data to estimate an origin
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Using Mobile Ticketing Data to Estimate an Origin-Destination Matrix for New York City Ferry Service Subrina Rahman, Graduate Student, CCNY James Wong, Vice President/Director of Ferries, NYC EDC Candace Brakewood, PhD, Assistant Professor,


  1. Using Mobile Ticketing Data to Estimate an Origin-Destination Matrix for New York City Ferry Service Subrina Rahman, Graduate Student, CCNY James Wong, Vice President/Director of Ferries, NYC EDC Candace Brakewood, PhD, Assistant Professor, CCNY The views and opinions expressed in this presentation are those of the authors and do not necessarily represent those of New York City Economic Development Corporation or The City of New York.

  2. Outline • Background • What is mobile ticketing? • Where is mobile ticketing used? • How does mobile ticketing work? • Analysis of mobile ticketing data from the East River Ferry • Origin-Destination Estimation • Survey Responses • Conclusions & Future Research

  3. What is mobile ticketing? Mobile ticketing applications allow passengers to buy tickets directly on their smartphone using a credit, debit card or other electronic payment.

  4. Where is mobile ticketing available? 2012 2013 2014 2015 • New York • New Jersey Transit • Northern Indiana • Virginia Railway Express Waterway Commuter (VRE) • North County Transportation • Massachusetts Bay Transit District • San Fransisco Municipal District (NICTD) Transportation (NCTD) Transportation Authority (MBTA) • Nassau Inter Authority (MUNI) • Dallas Area Rapid County Express Transit (DART) • Chicago Transit (NICE) Bus Authority (CTA) • Tri-County • The Comet in Metropolitan • New Orleans Regional Columbia Transportation Transit Authority District (TriMet) • Capital (NORTA) Metropolitan • Others planned Transportation Authority (CapMetro) Source: Sion, Brakewood and Alvarado. Planning for New Fare Payment Systems: Analysis of Smartphone, Credit Card, and Potential Mobile Ticketing Adoption by Bus Riders in Nassau County . (2016). TRB Annual Meeting Compendium.

  5. How does mobile ticketing work? ¡ ¡ ¡ ¡ http://www.nywaterway.com/MobileAppDownloads.aspx

  6. Analysis of Mobile Ticketing Data • Research Question: Can we use the backend data from mobile ticketing systems for transportation planning? • Objective: Create origin-destination (OD) matrices of passenger movements using passively collected, backend mobile ticketing data • Area of Analysis: East River Ferry • Data Sources: Survey responses, mobile ticketing data, on/off counts • Method: Iterative proportional fitting to create origin-destination matrices

  7. Area of Analysis: East River Ferry h#p://www.eastriverferry.com/RouteMap.aspx ¡

  8. Data Onboard ¡Survey ¡Card ¡ • Three ¡Sources ¡ LONG ISLAND CITY • Mobile ¡=cke=ng ¡transac=ons ¡ Please return this card to the staff person when you disembark • Onboard ¡survey ¡ Filling out the questions below is optional • On/off ¡counts ¡ 1. What is the purpose of your trip 3. How did you get to the ferry today? today? 4. How will you get to your final o Commuting destination? o Leisure/ fun TO FROM • Time ¡Periods ¡(October ¡2014) ¡ FERRY FERRY o Walked o 2. How many trips did you take on the o Subway o East River Ferry last week? (Count • AM ¡Peak ¡ o Bicycle (locked near pier) o each direction as one trip.) o o Bicycle (brought on board) o 11 or more • PM ¡Peak ¡ o o CitiBike o 4 to 10 o Dropped off by car o o 2 or 3 • Midday ¡ ¡ o o Drove and parked o 0 or 1 o o MTA bus o First time rider • Weekend ¡ o Free shuttle bus o o Taxi/car service o

  9. Methodology for OD Estimation Station 1 Station 2 Station 3 Station 7 Station 1 Station 2 Station 3 Station 7 … … Station 1 Station 1 (Actual ridership data) otal Destinations otal Destinations Onboard Adjusted OD Station 2 Station 2 Seed Matrix Survey Matrix Station 3 (Onboard survey) Iterative Station 3 ( Onboard survey) Data Proportional … … Fitting (IPF) T T Station 7 Station 7 T otal Origins T otal Origins (Actual ridership data) Comparison of Matrices using Station 1 Station 2 Station 3 Station 7 Station 1 Station 2 Station 3 Station 7 Euclidean … … Distance Mobile Station 1 Station 1 (Actual ridership data) otal Destinations otal Destinations Adjusted OD Ticketing Station 2 Station 2 Seed Matrix IPF Matrix Data Station 3 (Mobile ticketing) Station 3 (Mobile ticketing) … … T T Station 7 Station 7 T otal Origins T otal Origins (Actual ridership data)

  10. Comparison of Survey & Mobile Ticketing OD Matrices Euclidean Distance (Final IPF Matrices ) 0.100 0.080 0.060 0.040 0.020 0.000 AM Peak Midday PM Peak Weekend

  11. Survey Questions Trips/Week on the East River Ferry Trip Purpose 100% 100% 8% 3% 90% 90% 12% 9% 80% 80% 70% 35% 70% 45% 60% 44% 60% 50% 71% 50% 14% 69% 92% 40% 57% 83% 40% 30% 27% 30% 20% 20% 40% 18% 10% 10% 13% 0% 0% AM Peak Midday PM Peak Weekend AM Peak Midday PM Peak Weekend 11 or more 4 to 10 2 or 3 Commuting Leisure /Fun No Response 0 or 1 First time rider No Response

  12. Conclusions and Future Research Conclusions • OD matrices from mobile ticketing and survey data closely align during peak periods • Survey data shows that the majority of peak period passengers are commuters and/or regular passengers • Mobile ticketing systems are likely to provide the most reliable travel behavior information during peak periods when travel patterns are more consistent Future Research • Expand to additional ferry routes / other transit systems • Identify other planning / operations uses for mobile ticketing data

  13. Questions? Email cbrakewood@ccny.cuny.edu Rahman, Wong and Brakewood. Using Mobile Ticketing Data to Estimate an Origin-Destination Matrix for New York City Ferry Service . (2016). Accepted for publication in the Transportation Research Record , Transportation Research Board of the National Academies.

  14. Results for the AM Peak Period Seed Matrix Adjusted OD Matrix (Onboard survey data) (Onboard survey data) S. Williamsburg Long Island City S. Williamsburg Long Island City N. Williamsburg N. Williamsburg . Destinations u E 34th street E 34th street Green point Green point DUMBO DUMBO Pier 11 Pier 11 Total Total Origins q Actual Actual 524 100 12 23 17 18 651 1345 524 100 12 23 17 18 651 1345 Ridership Ridership qu qu Pier 11 38 0% 1% 0% 1% 1% 0% 0% 2% 38 0% 1% 0% 1% 1% 0% 0% 3% DUMBO 104 7% 0% 0% 1% 0% 0% 1% 8% 104 6% 0% 0% 0% 0% 0% 1% 8% S.Williamsburg 140 3% 2% 0% 0% 0% 0% 6% 11% IPF Method 140 3% 1% 0% 0% 0% 0% 6% 10% Æ N.Williamsburg 530 14% 3% 0% 0% 0% 0% 21% 38% 530 13% 2% 0% 0% 0% 0% 24% 39% Greenpoint 190 6% 2% 0% 0% 0% 0% 6% 15% 190 5% 1% 0% 0% 0% 0% 7% 14% Long Island City 259 11% 1% 0% 0% 0% 0% 9% 22% 259 9% 1% 0% 0% 0% 0% 9% 19% E 34th St 84 1% 1% 0% 1% 1% 1% 0% 4% 84 2% 1% 1% 1% 1% 1% 0% 6% Total 1345 42% 10% 1% 2% 1% 1% 43% 100% 1345 39% 7% 1% 2% 1% 1% 48% 100% Seed Matrix Adjusted OD Matrix (Mobile ticketing data) (Mobile ticketing data) Actual Actual 1345 1345 524 100 12 23 17 18 651 524 100 12 23 17 18 651 Ridership Ridership qu qu Pier 11 38 0% 2% 2% 5% 1% 3% 1% 15% 38 0% 1% 0% 0% 0% 0% 1% 3% DUMBO 104 3% 0% 0% 1% 1% 0% 2% 7% 104 5% 0% 0% 0% 0% 0% 3% 8% S. Williamsburg 140 3% 1% 0% 0% 0% 0% 4% 8% IPF Method 140 3% 1% 0% 0% 0% 0% 6% 10% Æ N.Williamsburg 530 14% 1% 0% 0% 0% 0% 17% 32% 530 15% 2% 0% 0% 0% 0% 22% 39% Greenpoint 190 6% 1% 0% 0% 0% 0% 7% 14% 190 5% 1% 0% 0% 0% 0% 8% 14% 12% 19% Long Island City 259 6% 1% 0% 0% 0% 0% 5% 259 9% 1% 0% 0% 0% 0% 9% 12% 6% E 34th St 84 1% 0% 1% 6% 2% 2% 0% 84 1% 1% 1% 1% 1% 1% 0% Total 1345 32% 7% 4% 13% 4% 5% 36% 100% 1345 39% 7% 1% 2% 1% 1% 48% 100%

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